●Rochelle Bailey

**** **** ***. #**

Merced, Ca. 95340

adq0mj@r.postjobfree.com

209-***-****

Objective

To join a team with a need for my skills set. To join a organization that benefits my potential employer, as well as growth opportunities for advancement.

Employment History

Foster farms

09/2016 -10/2018 Livingston,ca

•security officers

Private In home health care - 01/2010 - 08 /2014 Los Angeles, Ca.

●Monitors patient condition by observing physical and mental condition, intake and output, and exercise.

●Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.

●Assists patients by providing personal services, such as, bathing, dressing, and grooming.

Pumpkin Patch – Asst Mgr / Inventory 05/ 2008 – 04/2011 Los Angeles, Ca.

responsibilities include; leading store teams, driving financial results, providing customer service and compliance with company policies.

Kohl’s – Shift Manager 08/ 2009 – 03/2010 Los Angeles, Ca.

. Responsible for ensuring that credit standards are communicated and credit goals are achieved• Supervises and assists in the accurate and efficient processing of customers’ transactions.

• Ensures all customer service desk and POS transactions are completed accurately.

• Uses the 5 step GREAT program while interacting with customers:

• Offers suggestions for improvement to Management. Operations:

• Leads and assists team to execute Company standards in the areas of the 5 Basics: replenishment, signing, sizing, clearance and clean store.

• Assigns tasks and directs workflow to Associates.

• Implements and reinforces with POS Associates the Company customer service standards as well as the best practices for scanning and bagging in processing transactions.

• Maintains a high level of presence on the floor to assist POS Associates.

• Performs/assists in other duties as assigned. Examples may include, but are not limited to: tasks in housekeeping and stocking, sales floor and fitting room recovery, price changes, replenishment, housekeeping duties, and preparation and taking of inventory.

Wal-mart – Customer Service 11/2006 – 04/2008 Los Angeles, Ca.

responsible for handling guest complaints and compliments, returning merchandise to shelves, accepting returns and exchanges, refunding money and maintaining a balanced cash drawer. They may also activate gift cards, phone cards and handle requests for money orders.

Superior Supermarket- Cashier 05/ 2004 – 11/ 2005 Los Angeles, Ca.

• Greet customers as they arrive and direct them to merchandise they need

• Assist customers with buying decisions when required

• Operate cash register and adding machine in order to manage cash for sold items

• Calculate discounts as appropriate

• Tag items for price and expiry date

• Stock items when required

• Balance all transaction at the end of the day for cash reconciliation

Education

Los Angeles Business Magnet 1988

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