Ketzy J. Pena Mendoza
**** **** ******* ***. **** 316.
Fresno, CA 93710
*******@*****.***
PROFESSIONAL SUMMARY
Plenty of experience in community service, developing good time management skills and learning about responsibility through my work experience. Great at following through with any given instructions and can communicate well with others. Plenty of practice in public speaking. Bilingual.
WORK EXPERIENCE
McDonald’s Service Member – 101 W Sherwood Ave. McFarland, CA
(March 23, 2021 – August 20, 2021)
· Ensure quality service by communicating with customers in either English or Spanish.
· Collaborate with over 40 crew members on a weekly basis to ensure proper operations flow smoothly.
· Work in a high-pressure environment while still maintaining good composition and making very little to no mistakes.
Famous Ray’s Northside Deli Service – 1764 E Barstow Ave, Fresno, CA 93710
(March 29, 2022 – April 15, 2022)
EDUCATION
Fresno State – GPA 2.8 (2018- Current)
PROFESSIONAL SKILLS
· Excellent communication skills with a focus on team-building and customer relations. · Outstanding organizational, multitasking, and problem-solving abilities.
AWARDS
State FFA Degree – California FFA Organization (March 2017)
· Must have Chapter Degree and Greenhand Degree.
· Worked a minimum of 500 hours on a Supervised Agricultural Experience Program. · Earned $1,000 through SAE project.
· Demonstrate Leadership Ability
REFERENCES
Hector Espinoza
General Manager at McDonald’s 17846
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