Pharmacy supervisor, pharmacist, operations

Tiffany Bartke, PharmD

** ******** **. *******, ** 01921 603-***-**** *************@*****.*** www.linkedin.com/in/tiffany-bartke-pharmd Healthcare and clinical pharmacy subject matter expert experienced in leading and supporting internal team members at various levels to enhance team member engagement and patient experience. Engages, develops and maintains collaborative relationships with thought leaders to advocate for patients and the profession of pharmacy. Through shared strategies and communications, provides education and support resulting in improved public health and patient centered care. Pharmacy Operations Leader

• Cultivated and maintained relationships with DHHS in VT and NH to administer Covid19 vaccines in store and offsite clinics, initially providing approximately 290,500 vaccines in the first 8 months of vaccine approval with the support of just 70 stores.

• Collaborated with the Massachusetts Pharmacists Association to plan the Pharmacy Day at the Statehouse Spring 2019 where we presented in a group setting and with our individual senators and state representatives, the importance of the currently proposed healthcare bills, including prescriptive authority to pharmacists.

• Served as Area Pharmacy Transition Lead for 8 district leaders and 80 of 1932 acquired Rite-Aid locations. Led a 2-year process of change management resulting in the successful rebranding of stores from Rite Aid to Walgreens.

• Engaged in relationships with account specialists and other representatives in the healthcare realm to obtain clinical information to educate pharmacists in the area and improve patient care and outcomes. Professional Skills and Competencies

• Patient Outcomes • Regulatory & Compliance • Recruiting & Development

• Patient Safety • Professional Development • Change Management

• Clinical Education • Collaborative Relationships • Patient Advocacy Professional Experience

WALGREENS, Northern New England

A fortune 50 company whose mission is be “America’s most loved, pharmacy-led, health, beauty and well-being retailer. Championing everyone’s right to be happy and healthy.” Healthcare Supervisor January 2017 - Present

Promoted to this position to serve as a clinical and regulatory subject matter expert for 70 retail pharmacies to achieve organizational healthcare objectives and outcomes through collaborative relationships, both internally and externally. Selected for my capability to successfully create, implement and execute critical, novel clinical programs.

• Created material and presented to Regional Healthcare Leaders across New England relating to improved patient outcomes and educating them on their role for achieving results.

• Serves as company representative for regulatory meetings, including state board of pharmacy and advocacy activities in MA and VT; driving the profession’s ability to improve patient outcomes through communication and compliance internally, and impactful influence externally.

• Works directly with Pharmacy Affairs team to properly implement procedures and act on new regulatory requirements.

• Educated and coached district managers and pharmacy leaders to improve prescription filling processes resulting in increased patient experience, outcomes and PDC80.

• Coordinated administering COVID19 vaccinations in 250 Long Term Care Facilities and in-store vaccinations across 80 locations as it became approved for the general population by working collaboratively with the states of NH and Vermont.

• Maintains a relationship with multiple hospital systems, including Northeast Vermont Regional Hospital and coordinates the different activities within our 340B programs to ensure patients have access to medication resulting in better patient outcomes and health equity.

• Significantly reduced a pharmacist shortage by recruiting and on-boarding 20 pharmacists (10% of area total) to support the needs of the area during the Spring of 2020.

Pharmacy Transition Lead for Rite Aid Acquisition November 2017-April 2020 I was chosen for this special assignment from a pool of 100 healthcare supervisors based on previous successful rebranding and retention of team members and patients during other smaller scale acquisitions.

• Successful retention of team members and patients during 25 optimizations and 80 brand conversions by creating a case for change and earning trust.

• Demonstrated care and compassion for team members during their cultural change by leading transparently during uncertain and ever-changing circumstances.

• Built capability in the acquired district managers through creation and delivery of additional individualized education sessions and resources around Walgreen's policies and procedures. Pharmacy Manager July 2012-December 2016

Promoted to this role to lead pharmacy operations of a retail pharmacy to achieve targets and provide an excellent experience for patients and team members.

• Developed and implemented procedures for pharmacists to offer and dispense naloxone through standing order protocol across Massachusetts resulting in easier access for patients to life saving drug.

• Successful acquisition of a single Rite Aid location with 40% prescription retention.

• Improved operations in a struggling location by hiring, on-boarding and coaching technicians and pharmacists in order to provide excellent care to patients in an expedient manner.

• Preceptor to pharmacy students during rotations to prepare them to be pharmacists. Additional Walgreens Roles

Pharmacy Intern April 2007-July 2011 District Pharmacist July 2011-July 2012 Education, Licenses and Certifications

Doctor of Pharmacy (PharmD) MA Pharmacy License # PH233537 Massachusetts College of Pharmacy & Health Sciences NH Pharmacy License # R2775 Bachelor of Science IL Pharmacy License # 051.301116

(Athletic Training), Endicott College VT Pharmacy License # 033.0134094 CPR/AED for Professional Rescuers

APHA Certified Immunizer

Medication Therapy Management Certified

Registered Yoga Teacher (RYT 200)

Additional Interests and Activities

• Board Member, American Pharmacists Association - Pharmacy Today Magazine Editorial Advisory Board

• Committee Member, Boxford Community Preservation Committee

• Volunteer Pharmacist, Miss Pink Pageant for Breast Cancer

• Volunteer, American Diabetes Association

• Volunteer, Operation Prevention Committee - Massachusetts Pharmacy Association

• Volunteer, PTCB Volunteer Question Writer

Awards and Recognition

Champion of Champions - Area Winner for Community Care 2016

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