Medical Billing Assistant

Motivated hard working person just looking

for a chance to join your team. Reliable

honest person fast learner . If allowed the

opportunity I will make sure I am worth the

chance you took to believe in me . Thank

you for your time,Hope to hear from you.

Schedule oversight

Training and mentoring

Inventory management

Opening and closing procedures

HIPAA compliance

Wound care and irrigation

Advanced anatomy knowledge

Venipuncture and phlebotomy

Proper sterilization techniques

Medical billing

Medical terminology knowledge

License Verbal Nurse

Amarillo College

Amarillo, TX,

Nursing Expected in 03/2021

Medical Assistant

Milan Allied Health

Amarillo, TX

Nursing 06/2012

Dillard's

Michael Kors Specialist Amarillo, TX 11/2018 to Current Maintained current store, product and promotional knowledge to drive consistent sales.

Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Processed payments and maintained accurate drawers to meet financial targets.

Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Provided every customer with professional and polite support for sales and service needs.

Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.

Arranged merchandise for display to highlight new styles, attract customers and enhance sales.

Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.

Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Provided in-depth information on product features so customers had the opportunity to make educated decisions.

Wal-Mart Stores Inc.

Asset Protection Specialist Amarillo, TX 02/2017 to 10/2018 Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.

Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.

Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.

Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.

Implemented successful onsite client training program and improved loss control strategy understanding by more than 100%, becoming corporate standard.

Carefully monitored and supervised customer's activities in store to JENNIFER

Armenta

E. **********@*****.***

C. 806-***-****

Jnn, Texas 79107

Summary

Skills

Education and Training

Experience

JA

detect signs of attempted theft.

Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance. Acted as first responder for medical emergencies, included incoming calls and code red situations.

Patrolled premises regularly to maintain safety of employees and visitors.

Chick-Fil-A Inc.

Shift Manager Amarillo, TX 02/2015 to 02/2017

Ran daily reports to assess performance and make proactive adjustments.

Cross-trained in every store role to maximize operational knowledge. Increased overall team efficiency and productivity. Oversaw schedules, accepted time off requests and found coverage for shifts.

Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.

Helped employees operate productively and stay on task to meet business and customer needs.

Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.

Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations. Trained and supervised staff members.

Mentored and supported new employees to maximize team performance.

BIg Texan

Server Amarillo, TX 10/2014 to 06/2015

Arranged each place setting attractively and verified all items were clean and free from water spots and chips.

Managed closing duties, including restocking items and reconciling cash drawer.

Placed reservations through phone and email into [Software]. Operated POS terminals to input orders, split bills and calculate totals. Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.

Chicken Express

Cashier Amarillo, TX 01/2013 to 12/2014

Helped customers find specific products, answering questions and offering advice.

Trained new team members in cash register operation, stock procedures and customer service.

Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers. Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.

Tyson Foods

Cook Amarillo, TX 03/2013 to 11/2013

Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.

Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.

Maintained consistent quality and high accuracy when preparing identical dishes every day.

Subway

Cashier Dimmitt, TX 10/2012 to 03/2013

Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs. Troubleshot and resolved issues with cash registers, card scanners and printers.

Assisted customers with account updates, new service additions and promotional offers.

Welcomed customers, offering assistance to help find necessary store items.

Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Hereford Regional Medical Center

Medical Assistant Hereford, TX 07/2012 to 11/2012 Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.

Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.

Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.

Performed routine tests such as urine dip stick, vision and hearing tests.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment. Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies. Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.

Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.

Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Contacted pharmacies to submit and refill patients' prescriptions. Cleaned, restocked and prepared exam rooms and medical equipment. Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare. Assisted DR. in providing care to infants, children and adolescents.Also administer Injections.

Mr.Burger

Shift Manager Dimmitt, TX 03/2005 to 02/2012

Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.

Addressed internal and customer-related issues each day and affected strategic resolutions.

Upheld company standards and compliance requirements for operations and cleanliness of all areas.

Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.

Established ambitious goals for employees to promote achievement and surpass business targets.

Increased overall team efficiency and productivity. Mentored and supported new employees to maximize team performance.

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