Entry Administrative Automation Clerk
Resume:
Randie DeCosta
Administrative assistant/ Data entry
Tampa, FL 33610
**********@*****.***
Over 10 years of Extensive Data entry, Administrative assistant experience and Customer service, Medical Records, Payables, Receivables, Insurance Verification, Proficient in General Offce and Microsoft Applications, Excellent Communication skills Authorized to work in the US for any employer
Work Experience
Data entry/Claim Service Specialist II
Esurance/Allstate Insurance - Tampa, FL
March 2019 to Present
Data entry administrative support for claims handling. Completing highly repeatable data entry administrative task. Proficient Excel, Word, outlook, 35+ high volume incoming calls, set up first notice of loss, set up or cancel inspections and rental reservations. Issuing payments to customers and vendors, sending letters and correspondents via emails. Ability to work in a fast paced. Sr. Claims Rep/Specialist (contract)
MetLife - Tampa, FL
February 2019 to March 2019
Research Electronic Death Match records to determine if claims are to be paid. Update EDM data system for payment Work on special projects as assigned
Claims Assistant (contract)
Esurance Insurance Co. - Tampa, FL
December 2018 to February 2019
Call venders, gathering information regarding Federal Tax ID# and Tax filing name EIN#. Email, mail a blank W-9 to venders and updating claims into central database. Administrative Assistant
Life Alert Emergency Response - Tampa, FL
September 2017 to December 2018
Responsible for tending front desk. Greet guest with a warm smile. Handle potentially high levels of inbound/outbound calls. Having direct communication with clients and sales representative. Set, reschedule, verify, confirm, cancel appointments. Setup next day schedules for technicians. Receiving emails, Tracking Ups deliveries to update accounts. emails and fax correspondence via mail. Administrative Assistant
Daly computer IT - Clarksburg, MD
February 2016 to February 2017
Work with a sales team, receive an entered invoiced documents in computer database. Submit purchase orders with accurate equipment descriptions and details required. Ensure pricing is correct during acknowledgement. Ability to manage multiple computers to process a single request. Post payment's. Organize, scan, and file invoices, copies for all orders. Data Entry keyer (contract)
Data Bank, Imx - Beltsville, MD
December 2014 to January 2016
Entered tax invoiced documents into the database fast paced, answer inbound/ outbound calls,send emails while answer any questions other coworkers may have to insure accuracy. Data Entry (Contract)
Iron Mountain - Jessup, MD
August 2014 to December 2014
Scan, attach and proof read documents for business, commercial, residential invoice's into computer database to insure accuracy. Proficient PC skills MS Excel, Word, outlook and ideally document capture software.
Shareholders Specialist I
BNY Mellon - Westborough, MA
September 2010 to July 2013
Take inbound calls from current and prospective members/clients, providing clients with superior customer service regarding coverage and benefits. Ability to manage multiple computers. Open 800 + a day new shareholder accounts, entering financial information numeric/alpha. Maintained updates on retirement accounts and 401k reinvest dividends, capital gains, update broker, dealer information. Office Clerk
Stanley Bostitch - E Greenwich, RI
November 2007 to June 2010
Managing up to 500+files using computer software. Sending and receiving mail and packaged using USPS barcode scanning. Batch payable invoices, sending faxes performing multifaceted general office support. Automation Clerk
United States Postal Service - Providence, RI
November 2005 to December 2007
Prepared over 100,000 incoming and outgoing mail and packages for inspection. Check for proper postage before inserting mail into automation machine. Sorting bulky mail and pushing wheeled carts, cages on the line.
Administrative Assistant/Receptionist
Bustillo Concrete Inc - Providence, RI
March 1996 to November 2007
Greeted customers, handle high volumes of inbound calls scheduled appointments for estimates. Prepare driving directions for 27 employees to their job sights, assisting with payroll using ADP service. Prepare contractors invoices, record payable and receivables Billing Clerk/Data Entry
Women & Infants Hospital - Providence, RI
February 1989 to April 1997
Take inbound calls from current and prospective members/clients, providing clients with superior customer service regarding coverage, Long/short term disability benefits. preparing over 600 billing correspondence numeric /alpha. Blue Cross & Blue Shield/ W & I Hospital using word processing computer software. Answer patient inquiries regarding bills and reimbursement status. Education
Certificate in Microsoft/Word Excel, Outlook
Goodwill Industries - Providence, RI
2003
Certificate in Word Processing
Community College of RI - Providence, RI
1990
High school diploma or GED
Associate's degree
Skills
• Skills: • Windows 98-XP • Microsoft: Word Excel, Outlook. Long/short term disability • Mutual Funds/ Data Entry keyer alpha, numeric/ General Office/Ups-Fedex/USPS /Payables/Receivables/Office Manager (2 years)
• Payroll
• Administrative Assistant
• Outlook
• Filing
• Scheduling
• Billing
• MS Office
• Customer service
• Microsoft Excel
• Microsoft Word
• Data entry
• Typing
• Word processing
• Microsoft Office
• Adobe Acrobat
• Documentation review
• Hospitality
• Debits & credits
• Medical office experience
Assessments
Data entry: Accuracy — Proficient
March 2022
Entering data quickly and accurately
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Reference available upon request
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