Customer Service Assistant Manager

LOUIJANA L REED

**** ***** ** • Amarillo, TX United States 79118 • Tel: 806-***-**** • Cell: 806-***-**** • ********@*****.***

OBJECTIVE

Looking to better myself and have room for improvement with in a company WORK EXPERIENCE

Travel Centers of America, Amarillo, Texas United States 08/2009 - 03/2022

Started out as a fuel desk cashier learning the POS system, Cat Scales, Western Union, and the handling of the different types of checks. Lead cashier gave experience in planograms, ordering of product, and training of new cashiers.

Bookkeeper was originally assistant and moved up to Lead bookkeeper. These two positions gave experience in SAP entering of accounts payable and daily reconcile of the different departments. Experience in payroll through People Soft program. These positions were removed.

Lead Fuel desk cashier gave experience in hiring through talentreef. An Manager in Training certification. Through time experience has been gained in receiving vendors. Throughout these positions costumer service has been at the top. Being able to help others.

Boxer

Tyson, Amarillo, Texas United States

04/2007 - 08/2009

People experience of different diversities was at the top. Many coworkers were from different countries with different languages. Learning ways to communicate without knowing the other languages.

Lead waitress

Travel Centers of America, Amarillo, Texas United States 08/1996 - 04/2004

Had the pleasure to be able to help others In getting the food they desired. Made scheduels making sure that there was enough cover for comfortable customer service.

Reconciled the end of day in cash and inventory.

Assistant Manager

Friends Convince, Amarillo, Texas

10/1995 - 06/1996

● Reconcile the daily inventory and cash.

● Planned planograms around sales and specials.

● Was able to arrange scheduling that kept everyone one happy.

● Processed ordeting of inventory and eorked with vendors to keep store fully stocked. Assistant Manager

Toot n Totum, Amarillo, Texas

03/1993 - 11/1995

● Open and closed the store when there was no manager on duty.

● Worked at multiple locations to relieve mangers for days off and vacations.

● Helped with scheduling to accommodate all.

● Reconciled the cash at end of day.

● Directed employees to task to stock and clean locations. EDUCATION

University of Phoenix Online Dallas, Texas

Masters in Business Mangment, GPA: 3.9

2013 - 2015

University of Phoenix

Bachelor of Science in Business, GPA: 3.6

2011 - 2013

University of Phoenix

Associate of Arts, GPA: 3.8

2010 - 2011

SKILLS

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