ROOPPREET KAUR

* ******* ******,

Brampton, ON

L6X4P1

Cell: 647-***-****

Email: adq0ic@r.postjobfree.com

Objective

To use my client service and communication skills in the role of a Customer Service Representative for a prosperous store offering services and solutions that meet the needs of a diverse client base.

Career Profile

Well organized, highly motivated Customer Service Representative with expertise in handling all types of customers and building relationships with clients and co-workers at all levels.

Proven track record of increasing customer base and improving operational efficiency. Recognized and awarded for excellent service to customers. Team player with good interpersonal skills and an ability to work in a fast-paced environment.

Core Competencies

•Relationship Building • Active Listening

•Research and In-depth analysis • Presentation Skills

•MS Office Suite

•Advance Excel

•Front Office Duties

Key Accomplishments:

•Organized successful events in school like debate competitions, elocution and charity events.

•Operated on POS cash machine at a retail store and delivered excellent customer service by 50%

Availability:

Full-time also on weekends

Work Experience:

Customer Service Representative Vishal Mega Mart India

•Helped customers in finding the right product in an efficient manner

Work History

Customer Service Representative Vishal Mega Mart October 2015-December2016

Cashier (Training and working) Terry fox(Convenience store) June 2018

Cook:

1 year experience as a cook – January 2021 to January 2022

Cashier at Dollarama more than six months experience.

Volunteer Experience Saint soldier senior secondary public school

Conducted security checks and directed the guests to the venue of the event. July 2

Organized five functions and six debate competitions February 2014

Education

High school in Non-Medical saint soldier senior secondary public school India

Bachelor of science in economics Majha college

Diploma in Travel and Tourism: Cambrian college 2019 September to 2020 December, Ontario, Canada.

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