OFFICE MANAGER ClearFork Healthy Dental Care (****–2021)

As an Office Manager, my prime responsibilities were to manage the front office operations. My regular responsibilities included:

Face-to-face and phone correspondence with customers, insurance companies, and specialists

Maintaining computerized and hard copy customer records, including data entry and analysis

Preparation of spreadsheets and other office documents

OSHA/ Quality Control/ Compliance Officer

Interviewing, hiring, and training new employees

Conducting morning and monthly meetings

Managing daily schedule and patient flow

Managing inventory and supplies

HR paperwork and insurance verification

Scheduling and preparation of treatment plans and financials

Tracking and managing all implant cases/contact with representatives

Referrals to offices and correspondence

HEAD OF ADMINISTRATION & TREATMENT COORDINATOR Smile Fort Worth (2016–2019) As Head of Administration and Treatment Coordinator, my prime responsibilities were to manage the front office operations and assist dental staff on dental procedures. My regular responsibilities included:

Quality Control / Compliance Officer

Interviewing, hiring, and training new employees

Management of inventory and supplies

Scheduling and preparation of treatment plans and financials

HR paperwork and insurance verification

Patient management and flow

Referrals to offices

Productions/Collections

LEAD SURGICAL ASSISTANT Dr. Laborde Periodontics (2014–2016) As Lead Surgical Assistant, I was responsible for preparation of surgical procedures including implants, dentures, connective tissue grafts, and many others. Some of my regular responsibilities included:

Performing digital X-rays and CT scans; IV and oral sedations

Maintaining computerized and hard copy customer records, including data entry and analysis

Taking alinate impressions and all lab responsibilities

Sterilization after all procedures for surgeries and hygiene

Management of inventory and supplies

KAYLEE ELSNER

PROFILE

EXPERIENCE

CONTACT

817-***-****

adq0i3@r.postjobfree.com

Burleson, Texas

SKILLS

PROFESSIONAL

Office Management

Communication

Customer Service

Quality Control

OSHA Compliance

Schedule Coordination

Treatment Planning

SOFTWARE PROFICIENCY

Dentrix Dental Software

Open Dental Software

Excel and other Microsoft Office

Applications

EDUCATION

DENTAL ASSISTANT PROGRAM

Tarrant County College (2003)

CERTIFICATIONS

12 hours of CE per year

Certified RDA, includes CPR,

nitrous oxide, radiology, infection

control

Coronal Polishing Certified

I am a highly disciplined, critical and independent thinker who thrives in an environment of intellectual challenges, seeking an employment opportunity that will more effectively utilize my experience, education, and capabilities to assist my employer in accomplishing team and organizational goals and objectives. My recent experience has provided opportunities of learning and growth within office operations. I have gained extensive knowledge and experience in schedule coordination, OSHA workplace regulations, and organizational behavior and am recognized for my exceptional time management and leadership skills. I am comfortable interacting with internal and external customers, and have an outstanding reputation for working well under pressure while meeting tight deadlines. LEAD DENTAL ASSISTANT Ft. Worth Pediatric Dentistry (2011–2015) As Lead Dental Assistant, my regular responsibilities included:

Sterilization of equipment and tools

In-office whitening

Assisting hygienists in charting

Maintaining positive relationships with sales representatives for cost-effective ordering

Achieving daily/monthly goals

Passionate about patient comfort and confidence

LEAD DENTAL ASSISTANT Dr.s Hyde, Bailey, and Miller (2008–2011) As Lead Dental Assistant, my regular responsibilities included:

Chair side assisting

Assisting in IV sedations

Administering oral sedations

Performing conventional X-rays, alginate impressions, and labwork

Sterilizing instruments and set up/sterilizing treatment rooms

Filing charts

Traveling between four offices

Assisting in hospital procedures

LEAD DENTAL ASSISTANT Dr. Michael Lloyd (2003–2007) As Lead Dental Assistant, my regular responsibilities included:

Assisting in surgical procedures

Administering oral sedations

Performing X-rays and alginate impressions

Practicing chair side procedures

Assisting in hygienic procedures

Ordering materials

Insuring patients comfort and safety

KAYLEE ELSNER

EXPERIENCE

CONTACT

817-***-****

adq0i3@r.postjobfree.com

Burleson, Texas

Contact this candidate