OFFICE MANAGER ClearFork Healthy Dental Care (****–2021)
As an Office Manager, my prime responsibilities were to manage the front office operations. My regular responsibilities included:
Face-to-face and phone correspondence with customers, insurance companies, and specialists
Maintaining computerized and hard copy customer records, including data entry and analysis
Preparation of spreadsheets and other office documents
OSHA/ Quality Control/ Compliance Officer
Interviewing, hiring, and training new employees
Conducting morning and monthly meetings
Managing daily schedule and patient flow
Managing inventory and supplies
HR paperwork and insurance verification
Scheduling and preparation of treatment plans and financials
Tracking and managing all implant cases/contact with representatives
Referrals to offices and correspondence
HEAD OF ADMINISTRATION & TREATMENT COORDINATOR Smile Fort Worth (2016–2019) As Head of Administration and Treatment Coordinator, my prime responsibilities were to manage the front office operations and assist dental staff on dental procedures. My regular responsibilities included:
Quality Control / Compliance Officer
Interviewing, hiring, and training new employees
Management of inventory and supplies
Scheduling and preparation of treatment plans and financials
HR paperwork and insurance verification
Patient management and flow
Referrals to offices
Productions/Collections
LEAD SURGICAL ASSISTANT Dr. Laborde Periodontics (2014–2016) As Lead Surgical Assistant, I was responsible for preparation of surgical procedures including implants, dentures, connective tissue grafts, and many others. Some of my regular responsibilities included:
Performing digital X-rays and CT scans; IV and oral sedations
Maintaining computerized and hard copy customer records, including data entry and analysis
Taking alinate impressions and all lab responsibilities
Sterilization after all procedures for surgeries and hygiene
Management of inventory and supplies
KAYLEE ELSNER
PROFILE
EXPERIENCE
CONTACT
*************@*****.***
Burleson, Texas
SKILLS
PROFESSIONAL
Office Management
Communication
Customer Service
Quality Control
OSHA Compliance
Schedule Coordination
Treatment Planning
SOFTWARE PROFICIENCY
Dentrix Dental Software
Open Dental Software
Excel and other Microsoft Office
Applications
EDUCATION
DENTAL ASSISTANT PROGRAM
Tarrant County College (2003)
CERTIFICATIONS
12 hours of CE per year
Certified RDA, includes CPR,
nitrous oxide, radiology, infection
control
Coronal Polishing Certified
I am a highly disciplined, critical and independent thinker who thrives in an environment of intellectual challenges, seeking an employment opportunity that will more effectively utilize my experience, education, and capabilities to assist my employer in accomplishing team and organizational goals and objectives. My recent experience has provided opportunities of learning and growth within office operations. I have gained extensive knowledge and experience in schedule coordination, OSHA workplace regulations, and organizational behavior and am recognized for my exceptional time management and leadership skills. I am comfortable interacting with internal and external customers, and have an outstanding reputation for working well under pressure while meeting tight deadlines. LEAD DENTAL ASSISTANT Ft. Worth Pediatric Dentistry (2011–2015) As Lead Dental Assistant, my regular responsibilities included:
Sterilization of equipment and tools
In-office whitening
Assisting hygienists in charting
Maintaining positive relationships with sales representatives for cost-effective ordering
Achieving daily/monthly goals
Passionate about patient comfort and confidence
LEAD DENTAL ASSISTANT Dr.s Hyde, Bailey, and Miller (2008–2011) As Lead Dental Assistant, my regular responsibilities included:
Chair side assisting
Assisting in IV sedations
Administering oral sedations
Performing conventional X-rays, alginate impressions, and labwork
Sterilizing instruments and set up/sterilizing treatment rooms
Filing charts
Traveling between four offices
Assisting in hospital procedures
LEAD DENTAL ASSISTANT Dr. Michael Lloyd (2003–2007) As Lead Dental Assistant, my regular responsibilities included:
Assisting in surgical procedures
Administering oral sedations
Performing X-rays and alginate impressions
Practicing chair side procedures
Assisting in hygienic procedures
Ordering materials
Insuring patients comfort and safety
KAYLEE ELSNER
EXPERIENCE
CONTACT
*************@*****.***
Burleson, Texas