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Sales and Operations Manager

Location:
Riyadh, Saudi Arabia
Posted:
May 09, 2022

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Resume:

Walaa Jamal +966-*********

Walaa Jamal « BRAND GUARDIAN »

Ambitious and self-motivated, with the necessary skills and personal attributes required for being a successful manager. Ability to deliver growth, maximize sales and achieve set targets. Having a background in multi-domain management roles and a knack of bringing out the best in others for over than 14 years.

From setting an enterprise strategy to adapting a brand strategy for a company's target market, I consider myself as a « BRAND GUARDIAN ».. Maintain international brand integrity across all company marketing initiatives and communications, while managing a portfolio of products. Currently seeking an appropriate management position with an aspiring company.

EDUCATION

2006 BACHELOR OF ENGLISH LANGUAGE AND LITERATURE

– Al_Albait University- Jordan

EMPLOYMENT

JUL 2019 –MAR 2021 PMO MANAGER– Bussma Company and Partner for Valuation

+ Initial set up and implementation of the PMO; including business case, vision, and infrastructure.

+ Review enterprise vision, mission and strategy. And set up review methodology.

+ Publish enterprise objectives and KPIs.

+ Ensures the organisational strategy is implemented through the Responsible for the development of standards, expertise, and reporting of best practice.

+ Ensuring effective performance and governance arrangements are in place for the delivery of key programmes and projects.

+ Ensure monitoring and reporting of the portfolio .

+ make pivotal decisions regarding budget, resources, and a project’s scope.

+ Lead the design and development of new systems, processes and procedures at a corporate level in order to build visibility, governance and ownership of programmes and projects within the organisation.

+966-*********

*****.*****@*******.***

Jordanian

Nov. 1984

Walaa Jamal +966-*********

+ Creation of comprehensive and regular reporting formats of projects and programmes to the board.

+ Determine main Enterprise projets.

+ Lead listing the enterprise in the Stock Exchange in the Saudi Parallel Market

(Business case, consultancy, and implementation).

+ Lead obtaining the Enterprise a healthy Credit Rating score. (Business case, rating agencies, implementation).

+ Lead ISO project (implementation, certification and auditing) of 6 modules. SEP 2016 – SEP 2017 SALES & OPERATION MANAGER– LSH holding (Al Homaizi Group)

+ Accountable for (Destination Maternity – American Brand) and (Franklin & Marshall - Italian) across KSA I Fashion & Footwear.

+ Lead a team of Operation and / or Area Managers to seek opportunities & initiatives that result in the achievement of the Business Plan, this includes cost control, sales drivers & budget planning _Over 100 Staff in total _.

+ Accountable for the processes of succession planning, people development & manpower planning to ensure all operational positions within the brand are staffed to the optimum level.

+ Be key link between operations & the brand merchandising & support teams, by maintaining a dynamic working relationship with the brand. Build a strong personal network of internal/external contacts including host brand/ franchise representatives, support divisions, etc. Establish a strong communication forum that captures Market & competitor activity from line reports that will help give the brand a competitive advantage.

+ Promote compliance of all Brand, Market, Company & Government policies, procedures & guidelines.

APR 2015 - SEP 2016 SALES & OPERATION AREA MANAGER– Alshaya Inte’l Trading Company

+ Accountable for (River Island – British Brand) across KSA I Fashion & Footwear.

+ Plan annual, quarter objectives for my area of responsibility.

+ Plan and manage opening new branches and stores closure. Ensuring presentation and compliance in stores are up to company and brand standards.

+ Controlling costs and Reduce loss

+ Product feedback to brand team to improve apparel to be more market appropriate.

+ Manage and motivate multi-cultural teams, Coaching, challenging and supporting staff _Over 100 Staff in total _.

+ Financial analysis & profit and loss responsibility & Track sale Business plan.

+ Identifying and delivering all relevant / appropriate opportunities. Walaa Jamal +966-*********

APR 2013 -JAN 2015 SALES & OPERATION AREA MANAGER– Fawaz Alhokair Inte’l Group

+ Accountable for 3 Brands ( Eclipse – Malaysien Brand, Lipsy and Quiz – British Brands ) Central Province I Fashion & Footwear.

+ Manage and motivate multi-cultural teams, Coaching, challenging and supporting staff _Over 200 Staff in total _.

+ Transfer and manage ( Monsoon Accessorize – British Brand ) to “Family only” stores. Central Province I Fashion & Footwear.

+ Plan annual, quarter objectives for my area of responsibility.

+ Plan and manage opening new branches, Visiting and developing existing stores, Taking action to address underperforming stores.

+ Work with the merchandiser and buyer to manage stock level and choose new collection.

+ Coaching, challenging and supporting staff.promote best performance staff

+ Involved in the setting of sales and financial targets, Comprehending, interpreting and analyzing sales figures.

+ Oversee each store location and monitor and report on performance.

+ Ensuring presentation and compliance in stores are up to company and brand standards.

+ Support the company Training Academy with Customer service training . NOV 2006 –APR 2013 AREA SALES MANAGER – Oriflame Natural Swedish cosmetics

+ Accountable for ( Oriflame – Swedish Brand) across KSA I cosmetics

+ Manage 20 senior directors’ accounts

+ Foreigner clients’ director

+ Weekly training on customer service and selling methods

+ Manage staff

+ General Manager Assistant,

+ Company induction and product trainer

+ Arrange and manage the company meetings, events & travels. SKILLS

o Leadership.

o Commercial Orientation and sales minded

o Decision Making.

o Results Focus.

o Relationship Building.

FEATURES

o Excellent English written & oral skills.

o MS-Office & PC literate.

REFERENCE

Available upon request.

o Control costs and reduce loss.

o Attention to details.

o Reporting.

o Training.

o Translation.

o Well researcher.

o Oil landscape painter.



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