Pavan Koppula

adq0h3@r.postjobfree.com

508-***-****

linkedin.com/in/pavan-k-a615a4159

CERTIFICATIONS:

Certification

Issued By

Certification Number

(If Applicable)

Salesforce Administrator (WI18)

Salesforce

18227381

Salesforce Platform Developer 1

Salesforce

18650243

Salesforce Platform Developer 2

Salesforce

20870871

Salesforce Certified CPQ Specialist

Salesforce

22552965

Ncino Certified Consultant (101)

nCino

C1157

PROFESSIONAL SUMMARY:

Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).

Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Migrated data from external sources and performed insert, delete, upset, export operations on millions of records.

Developed Apex classes on Force.com platform to customize application according to functional needs.

Developed Visualforce Pages to customize the view and functionality of the Knowledge Articles that were required by the Organization.

Design, develop and implement solutions for the Apttus CPQ system deployed on the Salesforce platform

Worked on implementing Community Solution to deliver Customized Solutions, which could be deployed to several clients of TR and maintain the orgs.

Implemented configuration and customization in Ncino Banking OS in Salesforce. As part Ncino implementation working knowledge of Screens, Routes, Routes sections, Route configuration, Screen sections, doc checklists.

Working experience custom integration salesforce Ncino to SBA.gov (Small Business Administration) Loan program. DocuSign integration with Ncino Salesforce to Generation of PDF loan Application.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.

Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.

Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in Lightning experience.

Involved in migration from Salesforce Classic to Lightning Experience, with reports and dashboards automatically viewable and inheriting all permissions and sharing settings defined in Salesforce Classic.

EDUCATION:

Master’s in Computer Science, Rivier University, Nashua, New Hamshire 2017

Bachelor’s in Mechanical Engineering, JNTU, Hyderabad, India 2015

TECHNICAL SKILLS:

Salesforce

Technologies

SFDC Certified Force.com Developer, Sales force CRM, Sales force SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools

Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com, nCino, Workbench, Force.com Platform (Sandbox and Production).

Other Programming

Languages

Java, JavaScript, HTML, XML, DHTML, C, C++, C#,SQL

Databases

MS SQL Server 2005/2008, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Operating Systems

Windows 2000/ XP Pro/ Vista, Windows Server 2000/ 2003/2008

PROFESSIONAL EXPERIENCE:

Client: Suntrust Bank October 2020- Till Date

Role: Salesforce Developer Atlanta, GA

Responsibilities:

Provided development, implementation, and updating focusing on Sales cloud and Service cloud.

Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions asper Client Requirements.

AS a lead working with business analysts, developers and stakeholders to implement, integrate and maintain the Salesforce.com

Worked on Classic to lightning Migration.

Extensively worked on VF pages to Lightning Components, url buttons to quick actions, lightning Record, Home, App pages, lightning Tabs.

Worked with Lightning Design System, Lightning App Builder, Lightning Component Framework, Lightning customizations, Lightning CSS Framework.

Experience in Salesforce Lightning Inspector Chrome Extension and chrome dev tools.

Working on team building and project management skills.

As an Administrator, implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.

Experience in Powerful command-line interface (CLI) removes the complexity of working with your Salesforce org for development, continuous integration, and delivery using Salesforce DX

Managed ongoing support requests and administrative needs of users.

Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.

Defined objects and Field Level Security for different profiles.

Worked on Apex Triggers for Automated actions.

Distributed version control system that makes it easy for you to collaborate with your team using Git Hub, Team Foundation Services(TFS) Worked with Trello Ticket handling system.

Worked on creating Validation Rules, Workflow Rules and Approval Process.

Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.

Worked in different sandboxes for development and testing and involved in migrating the code to production instance by using Change Sets and Azure Devops.

Responsible for weekly and monthly data export, updates, and backup for the organization.

Used Apex Data Loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

Experienced in web technologies like HTML, XML, CSS, JSP, jQuery, JavaScript, WSDL, and SOAP.

Used Services cloud to manage Cases and Entitlements.

Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Implemented CPQ System to improve user experience in the Quoting process using Salesforce.

Made enhancements to Apttus CPQ (Configure Price Quote) tool, shopping cart by adding new fields. Run batches in order provided to project changes by following the instructions provided by Apttus.

Proficient in Data Migration from Traditional Applications to Salesforce Using Data Loader.

Executed various levels of Unit, Integration, Regression and User Acceptance (UAT) using test cases to prove that system conform to specifications of business and quality requirements.

Environment: Salesforce.com, Git Hub, Workflow Rules, Approval Process, Apex Data Loader, Force.com, Import Wizard, visual studio, Trello ticketing, salesforce DX, Controllers, Visual Force Pages, XML, Triggers.

Client: Loan Depot December 2019- September 2020

Role: Salesforce Lightining Developer/Admin Plano, TX

Responsibilities:

Worked with Business Users for requirements gathering, analyzing the requirements.

Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects & Custom Objects.

Used Salesforce.com platform, Force.com IDE for development for Visualforce Pages, Apex classes, Triggers and creating Objects.

Written Apex Classes, Controller, Extension Controllers and Apex Triggers in the application for various Business/functional requirements.

Developed Web Service Callouts from Salesforce to External Applications using SOAP and REST API.

Developed Custom Web Services in Salesforce and published for External applications.

Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.

Developed Reports and Dashboards, validation rules, formula fields for the application.

Strong experience in implementing MVC with Salesforce.com.

Developed UI using CSS, HTML tags, Visualforce components and used JavaScript for front-end validation.

Use various visual force components like Action Function, Page Block, Input Field, Action Support, Data Table, Data list, Command Link, Command Button etc.

Worked with Visualforce Controllers (Standard, Standard List, Custom and Extension).

Created Page Layouts and assigning different layouts based on Record Types.

Created Custom Reports and Dashboards for the application.

Worked with Salesforce Chatter customization and roll-out.

Worked with Account, Answers, Chatter Answers, Reports and Dashboards Standard objects & Custom Objects like Internal clients.

Created salesforce communities for customers and partners.

Implemented Web-to-Lead and converted Lead to Account.

Developed Workflow rules, Field, Email updates to implement the business logic for Standard and Custom Objects as per the business needs.

Prepared data mapping document to map source and target system fields.

Worked with Informatica ETL team for creating Data mapping for source and target (salesforce) systems.

Used Data loader to bulk load data into Salesforce.com.

Configured/Created Profiles, Roles, and Permission Sets for the organization and setting up Field-level, Object-level security rules for the application.

Organized business and end users meeting for discovery, business needs gathering and gap analysis.

Documented salesforce fundamentals and reporting for easy understanding and navigation for business users.

Environment: Salesforce.com, Apex, Visualforce, Forec.com IDE, Workflows, Data loader, JavaScript, HTML, AJAX, Force.com IDE.

Client: PlymouthRock Assurance June 2019- November 2019

Role: Salesforce Lightining Developer/Admin Boston, MA

Responsibilities:

Developed Custom Objects, Custom reports, and configured Analytical Snapshots to dump the data into on a regular basis for sales performance and lead generation statics.

Responsible for Salesforce.com Development and Administration in the organization.

Created user Roles and Profiles, security controls, and shared settings.

Worked on various Salesforce standard objects like Accounts, Contacts, Leads, Reports and Dashboards Case, Solutions, and Opportunities.

Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.

Designed and developed SFA-based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as a user interface.

Involved in APTTUS X-Author excel for migration of products, price lists, and price list items in salesforce.

Setup smart campaigns in Marketo to adjust data, set up alerts from forms filled.

Worked in developing various lightning components, events, and lightning applications.

Created Lightning Component Tabs and Visual force Tabs.

Worked with SF Chatter which helps the users to communicate with the organization easily and quickly.

Worked with Integration and web services. Integrated Salesforce with legacy systems using Apex Web services and outbound messaging.

Used SOQL & SOSL within Governor Limits for data manipulation needs of the application using Force.com Explorer.

Implemented Apex Triggers with SOQL queries and also created workflows like email alerts and field updates.

Used agile methodology and interacted with different stakeholders and participated in the regular meetings.

Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.

Supported the data migration activities for migrating the data from various business sources with the support of Salesforce CRM.

Provided daily user support in managing users, creating and maintaining custom objects and fields, handling bulk data migration, maintenance of page layouts, and installation and support of App Exchange applications like Exact Target and Marketo.

Integrated the web services using REST and SOAP by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services.

Implemented Web API to use OAuth2.0 with JWT (JSON Web Tokens) to secure the Web API Service Layer.

Developed and supported Extraction, Transformation, and Load process (ETL) using Informatica.

Created email templates and inbound emails using Visual force for the clients and customers.

Developed Apex Test Classes with the assurance of maximum code coverage.

Worked with Salesforce1 sandbox simulator to run and test the Lightning Applications

Created custom components to be used in visual force pages and visual force email templates.

Worked extensively with the QA team for designing Test plans and Test Cases for the User Acceptance Testing (UAT).

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow.

Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Environment: Saleforce.com platform, Apex Language, Apttus CPQ, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, JavaScript, Workflow & Approvals, Marketo, Reports, Custom Objects, Lightning, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Client: Acquia Sep 2018- May 2019

Role: Salesforce Developer Boston, MA

Responsibilities:

Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com.

Designed, implemented and deployed the Custom objects, Page layouts, Custom tabs, Controller Classes, Extensions, Components to suit the needs of the application using Eclipse.

Designed, Developed and Deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs of the application.

Gained basic knowledge on Lightning App Builder to develop apps visually, without code using Custom-Built Lightning Components.

Developed business logic as per business requirements using force.com IDE, Apex Classes, Triggers, Test methods and writing SOQL and SOSL queries.

Worked extensively on Visualforce pages, Visualforce Custom Controllers components for creating various user interfaces for different Users and Customers.

Developed and configured various Custom Report and Report Folders for different user profiles based on the need in the organization.

Created Visualforce, workflow rules, Validation rules, configuration and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.

Integration using Web Sphere Cast Iron and Informatica cloud for data migration into the cloud.

Worked on different Integration Issues and worked on developing Visualforce pages and Apex controller classes.

Created Custom Reports to track the Cases, assets to be available to different levels in the organization based on their Profiles.

Created mash up between Salesforce CRM and Gmail through Force.com, AppExchange’s Email integration engine.

Developed Lightning App Builder can help you build responsive apps that display on any device, as well as custom pages for Lightning Experience.

Implementation of a custom partner community using visual force and lighting components projects.

Created Workbench web-based suite of tools designed for administrators and developers to interact with Salesforce.com organizations via the Force.com APIs.

Integrated salesforce.com with External .Net Applications to capture Custom Objects and using REST API by configuring Connected App.

Customized Marketing Cloud Objects and Scheduled and managed marketing email sends withSalesforceMarketing Cloud.

Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.

Implemented Web service using visual force framework to promote the quotes from external systems to CPQ.

Design solutions using the CPQ Cloud’s standard APIs to integrate with CRM, ERP, or any backend system.

Experienced Data loader user with knowledge on complex and large CSV files for faster data Integration into the Salesforce.

Performed data migrations using Salesforce.com Data Loader.

Worked on Sales and Service Cloud communities sharing business process extend them across offices and departments, and outward to customers and partners.

Used the Sandbox for testing and migrated the code to the deployment instances after testing using change sets.

Worked on Agile/Scrum Methodology using Version One and SDLC.

Environment: Salesforce.com Platform, Apex Language, Visualforce (Pages, Components and Controllers), Workflow & Approvals, Reports, Flows, Custom Objects, Custom Tabs, Email Services, and Java Script, Web Services.

Client: Nisource Mar 2017- Aug 2018

Role: Salesforce Developer Columbus, OH

Responsibilities:

Created Lightning Components, added CSS and Design Parameters which improves performance

Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications

Experienced in setting up Environment by enabling My Domain, Decompose the App in Components and build the Lightning App.

Formatting and migrating user data into LE, Implemented Salesforce Lightning Components for a small set of users within the organization.

Built customized Lightning components replacing the existing ones; using JavaScript on the client-side and Apex on the server-side.

Experience in building new Applications with the Lightning App Builder and Lightning components

Used Salesforce Lightning Inspector to debug the lightning components during the development process.

Created Apex methods for the lighting controller and helper methods to perform DML operations on the case records.

Worked on the JIRA tool and Kanban Board.

Used Salesforce.com platform, Force.com IDE for development for Visualforce Pages, Apex classes, Triggers and creating Objects.

Written Apex Classes, Controller, Extension Controllers and Apex Triggers in the application for various Business/functional requirements.

Worked on customization like creating objects, fields, Page Layouts, Record Types, Workflow rules, Validation Rules, Approval Processes by enhancing the Salesforce applications.

Worked on designing Reports and Dashboards.

Integrated with external system using Web Services callouts for cleansing the Address and save the data in the pages of Salesforce.com and SOAP and REST based Web Services for extracting the data from external systems to display in the pages of Salesforce.com.

Integration experience using both Web based technologies (SOAP, REST) and Integration/Middleware tools such as Informatica, Jitterbit.

Involved in Deployment by using Change Sets and Force.com IDE tool

Worked on creating Apex Triggers, Apex Classes, and Visualforce Pages to get custom logic.

Installing Applications by using AppExchange.

Worked on writing Test Classes for Apex Triggers, Apex classes and Controllers.

Worked on Schedule Apex Class and Batch Apex Class.

Environment: SFDC, Apex Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, Triggers, XML, JIRA tool, Kanban.

Client: PayPal Mar 2016 – Feb 2017

Role: Salesforce Developer Lincoln, Nebraska

Responsibilities:

Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and non-functional requirements.

Worked on Eclipse, Developer Console, and Anonymous blocks development tools for developing, debugging, and testing of Apex classes, Visualforce pages, triggers, and test classes.

Implemented Apex Scheduler and Triggers to invoke Apex classes at regular intervals.

Dynamically replicating an existing website.

Used the JIRA tool for project issues and bug tracking.

Developed several Triggers, Apex classes, and Visual force pages as part of the application development.

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.

Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.

Created Apex REST web service methods to inbound calls to Salesforce and supported response in JSON and XML format.

Worked on Salesforce Community (Customer Community).

Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.

Used Force.com CLI (Command Line Interface) tool for data backup.

Used GIT BASH to run GIT from the command line, using which merged all the components to other environments (Intern, QA, Stage, and Prod).

Handled the deployments process using GIT HUB.

Worked on Email-Templates associated to multiple profiles.

Created various profiles and permission sets according to the business needs.

Data migration from external systems to sales force using Data Loader, Import wizard.

Worked on Inbound and Outbound changesets for deployment.

Created various profiles and configured the permissions based on the organizational hierarchy requirements.

Environment: Saleforce.com platform, Service Cloud, Customer Community, Force.com CLI, JIRA, GIT BASH, Role Hierarchies, Sharing Rules, Email Templates, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Security Controls, Approval process.

Client: AP Pro Systems, Hyderabad Mar 2014 – Nov 2015

Role: Salesforce Administrator Hyderabad, India

Responsibilities:

•Worked as a team member and performed the roles of Salesforce Developer/Admin in the organization.

•The project included configuration enhancement like profile creation, email templates, profile level permissions, object creation, and customization using Visual force and Apex coding.

•Interacted with Business Stakeholders to gather the requirements and Implement these requirements on the Force.com Platform.

•Designed, implemented the custom objects, Custom tabs, Validation rules, Page Layouts, Compact Layouts to suit the needs of the Application.

•Worked on creating the users and assigning the roles, profiles for different users in the organization.

•Created Object and Field level security to hide the critical information on the profile users.

•Created Workflow rules, defined related tasks, time triggered tasks, email alerts, field updates to implement the business logic.

•Designed and developed Apex Classes, Visual Force Pages, Controller Classes, and Apex Triggers for functional needs in the application.

•Implemented security and sharing rules at object, field and record level for different users based on Organizational hierarchy.

•Worked with Integration and web services. Integrated Sales force with legacy systems using Apex Web services and outbound messaging.

Environment: Force.com Platform, Apex, JSON Web Services API, Rest Web services, Visual Force, Data loader, Java, Security Controls, Windows 07, Scrum Methodology.

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