Nurse Consultant Greater
Resume:
Suzanne Reid, RN
Liverpool, NY 13088
Objective: To assist clients in meeting their organizational goals and mission as it relates to the delivery of quality of care and improved patient/resident outcomes with my extensive knowledge and experience in the nursing field and risk management. Education:
Onondaga Community College Columbia College Crouse Irving School of Nursing Onondaga Hill E. Malloy Rd. Crouse Ave.
Syracuse, NY 13212 Syracuse, NY 13221 Diploma in Nursing – RN licensure 1990 AAS – Criminal Justice BS in Business Administration Capital Law School Southern New Hampshire University Columbus OH Manchester, NH
Certified Life Care Planner Pursuing MS in Healthcare Administration Graduation slated for 2023 Work Experience:
May 2021 – Present
Personal Health Care
Regional Director of QAPI and Risk Management
Responsible for four (4) Skilled Nursing Facilities Quality Program and oversight of Risk Management. Working as a consultant for these facilities to ensure compliance with all Federeal and State regulations. September 2018 – May 2021
Onondaga Center for Nursing and Rehabilitation
Director of Nursing
Responsible for running the Nursing Department for a 80-bed long term care facility in Central New York. January 2015 – September 2018
Molina Healthcare of New York formerly (Total Care/A Today’s Option of New York Health Plan acquired by Molina Healthcare) 5253 Witz Drive
North Syracuse, NY 13088
Senior Director of Clinical Services
Director of clinical services for a Managed Care Organization with 40,000 members enrolled in a New York State Medicaid and Child Health Care Plus program. Areas of accountability include Utilization Management, Quality Management, Case Management, Appeals, and Grievances.
April 2013- Present
SERRN Consultants
5015 Astilbe Path
Liverpool, NY 13088
Legal Nurse Consulting and Life Care Planning
This is a private business owned and operated by Suzanne Reid, RN. This practice is dedicated to legal nurse consulting and life care planning for the law firms of DeFrancisco & Falgiatano Law Firm Syracuse, NY, and DelDuchetto and Potter Law Firm Syracuse, NY, and Cerio Law Firm in Syracuse, NY. In addition this practice performs field based nursing assessments for a client Life Plans, Inc.
July 2012 – January 2019
MSA Advocates, Inc.
505 East Fayette Street
Syracuse, NY 13202
Medicare Set Aside Nurse Consultant – Full Time
Review medical record documentation to determine future medical and future pharmaceutical needs for individuals involved in Worker’s Compensation Settlements and medical malpractice and/or other liability cases. Also prepared comprehensive life care plan reviews for non-Medicare Care Set Aside cases that determine total future care needs of individuals with catastrophic injuries. September 2009 – June 2012
Rosewood Heights Health Center
614 S. Crouse Ave.
Syracuse, NY 13209
Director of Nursing
Responsible for running the Nursing Department for a 242 bed long term care facility in Central New York. This facility has had tremendous challenges with regards to its regulatory compliance. The biggest accomplishment of my tenure thus far was the result of their annual NYS Department of Health Survey. In May of 2009, the facility received 49 deficiencies with over half of them being at a harm level. Twenty of those deficiencies were in the Nursing Department. The 2010 annual NYS Department of Health Survey garnered this facility 17 deficiencies 10 of those in the Nursing Department. This was achieved through leadership and building of operational efficiencies. Under my leadership in collaboration with my team of nurses, the facility showed continued progress towards improved quality of care. I was hired to guide and change the existing culture to provide quality care to the patients and residents. The facility has a 58 bed sub acute rehab unit and a 46 bed dementia unit. Other areas of accountability include Quality Assurance Program, MDS/PRI. I report directly to the Administrator. Overall, I manage a staff of 160 professional and para- professional staff.
October 2010 – June 2012
Leading Age ProCare Consulting
13 British American Dr.
Latham, NY 12110
Pro-Care Nurse Consultant – Perdiem position
Area of responsibility includes consulting for Long Term Care facilities that require Directed Plans of Correction as it relates to poor outcomes of NYS Department of Health surveys. Review of client policy and procedures, and observational auditing to provide feedback to the client regarding compliance with federal and state regulations. August 2004 – August 2009
Mercy Health and Rehabilitation
Auburn, NY 13021
Director of Nursing
Responsible for running the Nursing Department for a 250-bed long term care facility in Central New York. This facility has had tremendous challenges with regards to its regulatory compliance. The biggest accomplishment of my tenure at this facility has been leading them out of a “Special Facility Focused Program” that the facility was put in March of 2005. Under my leadership in collaboration with my team of nurses the facility showed continued progress towards improved quality of care which ultimately resulted in the facility being removed from the special watch program. Since October 2006 the facility has been free from harm level deficiencies during annual surveys and complaint investigations. I was brought in to guide and change the existing culture to provide quality care to the patients and residents. The facility has a 40 bed sub acute rehab unit and a 38 bed dementia unit. Other areas of accountability include Quality Assurance Program, MDS/PRI and Medical Records. I report directly to the Administrator. Overall I manage a staff of 160 professional and para-professional staff. 2001– 2004
St. Camillus
Syracuse, NY 13208
Director of Nursing
Responsible for running the Nursing Department for a 297 bed long term care facility in Central New York. unit. Other areas of accountability include Quality Assurance Program, MDS/PRI. Overall I manage a staff of 220 professional and para-professional staff.
1997 – 2001
Excellus Blue Cross and Blue Shield of CNY
Syracuse, NY 13202
Director of Medical Management and Claim Review
Responsibilities included development of medical management programs for both inpatient and outpatient services for a nationally recognized NCQA certified medical insurance company. I managed a staff of 50 professional and para-professional staff. Was accountable for departmental budgetary responsibility as well as developing medical management programs to assure that services rendered were medically necessary. As the Corporation expanded and merged into one company, I also managed staff in off sight locations both in Utica and Rochester.
1997 – 1999
North Medical Urgent Care
Liverpool NY 13090
Staff Nurse – Part Time
Responsible for direct patient care on a part-time basis 1995 – 1997
Franciscan Health Support
A Division of St. Joseph’s Hospital
Liverpool, NY 13088
High-tech RN – Home Care
Area of responsibility included carrying a case load of 30-40 patients in 13 counties in New York. Basic care included RN level of assessment, management of home infusion therapy. I was certified for PICC line insertion through D’uvoulle College in Buffalo, New York. I worked collaboratively with Hospice of CNY and other CHHA level home care agencies to provide DME and infusion services.
1994 – 1995
St. Joseph Hospital
Syracuse, NY 13202
Emergency Department
Area of responsibility included the delivery of acute care nursing care in the Emergency Department. The emergency department treated greater than 50,000 people per year.
1990 – 1994
Crouse Irving Hospital
Syracuse, NY 13202
6 South Irving – Medical Surgical Nursing
Emergency Department
Area of responsibility included the delivery of acute care nursing care in the Emergency Department. The emergency department treated greater than 50,000 people per year.
I was also responsible for the delivery of medical surgical nursing care on a primary nursing unit for a major metropolitan hospital. My area of concentration for these patients included Adult Cystic Fibrosis, Cardiac Catheterizations and general medical surgical patients.
Other:
The CNY Medical Reserve Corp
Onondaga County Health Department
421 Montgomery Street
Syracuse, NY 13202
This is a voluntary group of professional medical personnel that provide medical services in disaster situations. I have been a member of this team since 2009. The team is also asked to volunteer for non-disaster functions such as mass flu stop inoculations, manning of first aid stations for bike races or mass rabies clinics.
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