JOHN KWEKU BAIDEN

• Address: C/O Robert Baiden, Ghana Audit Service P.O Box M96, Accra -Ghana

• Phone: +233-*********

• E-mail: adq0d2@r.postjobfree.com

PERSONAL STATEMENT

As highly skilled personnel in the Logistics and Shipping industry, I assist in the building of sustainable relationships of trust through open and interactive communication with clients during customs process of cargo. This is made possible through resolving problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem as well as expediting correction or adjustment. I also advise clients on documentation requirements for both customs and

institutional process which is mostly in relation to the type of cargo as well as keeping effective records of documents.

With ten years’ experience in the Logistics and Shipping industry, my focus is to contribute to team effort by accomplishing related results as needed and I believe with my experience and skills I would be welcome into your organization. PERSONAL DATA

Date of Birth: 15th July 1987

Sex: Male

Nationality: Ghanaian

WORK EXPERIENCE

June 2019 – Present GREENLINE LOGISTICS

LOGISTICS OPERATIONS MANAGER

• Maximise profitability by requesting and compiling ocean freight rates (Freight Management)

• Provide import and export advise to Customers / Client on customs process.

• Monitor client shipment and give progressive and daily update.

• Timely management of multiple lines of communication between suppliers, ocean carriers, customers and departments within the company.

• Supervise field operational work for import and export.

• Checking related shipping document to ensure that they comply with Custom, EPA, NPA, NCA GSA, FDA, MINCOM, GFZA requirement and as such the necessary permits regarding the aforementioned are secured by the client and give professional advice to client after documents checked.

• Evaluate transportation cost and other expenses and verify that they are not more than the amount charged to clients, to ensure that a positive account balance is left at the end of every transaction.

• Give vivid directions and guidelines to transporters about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit

• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery.

• Tracking and coordinating the receipt, storage, and timely delivery of goods and materials to the warehouse.

• Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise.

• Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties

• Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified.

• Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines.

• Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purpose.

• Monitor, Coordinate and Plan the activities of Customs Documentation, Warehouse and Transport.

• Prepare quarterly Demand Plan and Lead Time Report.

• Prepare SOPs to guide key supply chain management processes.

• Analysis Cost to Import and Export and Transportation distributions of Stocks. May 2017 – May 2019 OIL AND MARINE AGENCY (OMA GROUP GHANA) SUPERVISOR - (LOGISTICS AND COMMERCIAL COORDINATOR FOR IMPORT AND EXPORT)

• Checking related shipping document to ensure that they comply with Custom, EPA, NPA, NCA GSA, FDA, MINCOM, GFZA requirement and as such the necessary permits regarding the aforementioned are secured by the client and give professional advice to client after documents checked.

• Monitor client shipment and give progressive and daily update.

• Monitor and ensure that client KPI are met to avoid Detention Charges and Storage charges.

• Provide monthly KPI report to Management.

• Create export bookings with ocean carriers.

• Coordinate ocean export shipments from supplier’s facilities to Terminal for customs formalities.

• Monitor, Coordinate and Planned the activities of procurement and stock

• Coordinate with heads of departments to ensure management / client objectives are met by suggesting improvement processes for increase effectiveness.

• Coordinate and Collaborate with suppliers, service providers and customers to deliver the best of service at competitive cost.

• Supervise field operational work for import and export.

• Timely management of multiple lines of communication between suppliers, ocean carriers, customers and departments within the company.

• Maximize profitability by requesting and compiling ocean freight rates (Freight Management).

• Arrange trucking for pick of empty container after booking confirmation received from ocean carriers.

• Tracking and coordinating the receipt, storage, and timely delivery of goods and materials to the warehouse.

• Managing, evaluating and reporting on warehouse operations. September 2014 – April 2017 BOLLORE TRANSPORT AND LOGISTIC GHANA LOGISTICS OPERATIONS OFFICER

• Providing update on Cargo during Clearing and Forwarding operations.

• Preparing quotation to Clients.

• Providing all the needed documents to customs for compliance, examination and for final release of cargo.

• Liaison with other key stakeholders in Logistics Industry (EPA, NPA, GSA, FDA) to ensure smooth clearance of cargo.

• Assist Client to process Exemptions.

• Plan delivery route and monitor transportation.

• Maintain metric and analyses data to assess performance and implement improvements.

• Collaborate with other departments to ensure operational needs are met.

• KPI preparation on all Shipment.

• Develop logistical plans for current operation.

• Warehouse Operations.

• Budget requirement and deployment timelines for cargo operations.

• Ensure quality record keeping.

May 2013 – July 2014 APM TERMINAL (GHANA)

TERMINAL SAFETY AND SECURITY OFFICER

• Providing daily report on the number of containers available in the terminal yard.

• Providing safety materials and educating individuals on safety and security when they call at the terminal yard.

• Providing safety reports on equipment and Trucks used for terminal operations.

• Ensuing that all safety and security measures are adhered to within the terminal yard, especially during loading and offloading of containers to and from vessels. JUNE 2010 – JANUARY 2012 GHANA PORTS AND HARBOURS AUTHORITY (GPHA) CONTAINER CLERK OFFICER

• Issuing of documents (Waybills) to truck drivers during receipt and dispatch of containers.

• Providing report on container condition during receipt and dispatch. PROJECT MANAGEMENT ACTIVITIES

• Freight and Key account coordinator for Karpower Project (Bollore Transport and Logistics).

• Client coordinator for Group Five Power Project (Bollore Transport and Logistics).

• Supply Chain and Key Coordinator for Yinson Production (OMA Ghana Limited). EDUCATION

• Student Member of Institute of Chartered

Shipbrokers

(2020- Present) ICS -UK

• Certificate Pharmaceutical Logistics – (2020) GDP (Distance Program – UK)

• HSSE Training (Coordinating Officer - 2019) – GAC Corporate Academy (Distance Program - UK)

• B.Sc. Ports and Shipping Administration (2014) – Regional Maritime University

(Ghana)

• Diploma. Clearing, Forwarding and Shipping Management (2009) Association of Business Managers and Administrators (UK)

• W.A.S.S.C.E (2006) - Wesley Grammar Senior High School (Ghana) PERSONAL RESEARCH

• Topic: Marine Pollution from Ships and its Preventive Measures in Ghana’s Coastal Water.

CO CURRICULAR ACTIVITIES

• President of Ports and Shipping Administration Department (2013-2014)

• Member of the Pacific Institute (USA) (2014 – Present) LANGUAGE

• Written and Verbal fluency in English

COMPUTING AND OFFICE APPLICATIONS

• Software installations and Computer Hardware

• MS Office (Word / Excel / Power Point)

KEY SKILLS

• Strong knowledge of logistics management for efficient service delivery.

• Excellent time management skills to be able to deliver goods as at when due.

• Excellent human relations skills to be able to work effectively with all members of the logistics team, getting them to perform optimally,

• Good analytical and calculation Skills.

• Team player.

• Excellent verbal and written communication

REFERENCE

Available on request.

Contact this candidate