Secretary Customer Service
Resume:
Claudia Grimes
**** ********* ** **** *******, GA 31905 US 253-***-**** **************@*****.***
Career Goal Secure a position providing resources for soldiers their families, and civilians; while assisting coworkers in a professional setting.
Education
Associates of Science degree in Social Worker, anticipated completion 2020
Columbus State University Columbus, GA
Work Experience
Store Checker, June 2013-Present Columbus, GA
Defense Commissary Agency
Operated electronic checkout system
Made change and verified currency received during a shift
Assisted customers by answering questions about prices, and location of items
Managed self-checkout registers, assisting customers process their transactions
Received and verified sales receipts
Sorted money by denomination, and verified amount
Store Clerk, November 2014-2016
AAFES Exchange Fort Lewis, WA
Operated electronic checkout system
Made change and verified currency received during a shift
Assisted customers by answering questions about prices, and location of items
Received and verified sales receipts
Sorted money by denomination, and verified amounts
Processed customer returns and exchanges
Supervised and trained new employees on electronic register
Performed secretary duties throughout the store
Cashier/ Drive Thru Attendant, November 2012-September 2014
Dunkin Donuts Fort Lewis, WA
Greeted customers upon arrival
Trained new employees
Prepared food and beverages for customers
Maintained clean display and food storage cases
Work Study Secretary, January 2004-November 2006
Voorhees College, Admissions and Records Office Denmark, SC
Performed secretary duties
Organized and consolidated records
Claudia M. Grimes
5695 Arrowhead Rd
Fort Benning, GA 31905 US
**************@*****.***
Special Skills
Perform a broad range of administrative/clerical support duties for a medical department. Maintain record systems from which various reports are prepared, using spreadsheet and database programs. Use a computer to compose documents utilizing Word Processing, Spreadsheet, Power Point, and Database systems. Receive visitors including patients for appointments for health care providers and telephone calls. Make travel arrangements for professional and administrative staff members for training. Expert in maintaining clean and welcoming environments.
Possess the ability to work independently in the accomplishment of a variety of duties. Skilled in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
References
Excellent references available upon request.
Responsibilities
* Answer telephone inquiries pertaining to the receipt and dispatch of official.
* Receive and record incoming mail, obtaining proper signature from addressee.
* Input cost data used in the preparation of quarterly postage expenditure reports for dissemination to units/activities on the installation.
*Operate Cargo Van for mail pickup and distributions.
* Perform vehicle maintenance for vehicle safety.
Contact this candidate