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Secretary Customer Service

Location:
Fort Campbell, TN, 42223
Posted:
May 09, 2022

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Resume:

Claudia Grimes

**** ********* ** **** *******, GA 31905 US 253-***-**** adq0bc@r.postjobfree.com

Career Goal Secure a position providing resources for soldiers their families, and civilians; while assisting coworkers in a professional setting.

Education

Associates of Science degree in Social Worker, anticipated completion 2020

Columbus State University Columbus, GA

Work Experience

Store Checker, June 2013-Present Columbus, GA

Defense Commissary Agency

Operated electronic checkout system

Made change and verified currency received during a shift

Assisted customers by answering questions about prices, and location of items

Managed self-checkout registers, assisting customers process their transactions

Received and verified sales receipts

Sorted money by denomination, and verified amount

Store Clerk, November 2014-2016

AAFES Exchange Fort Lewis, WA

Operated electronic checkout system

Made change and verified currency received during a shift

Assisted customers by answering questions about prices, and location of items

Received and verified sales receipts

Sorted money by denomination, and verified amounts

Processed customer returns and exchanges

Supervised and trained new employees on electronic register

Performed secretary duties throughout the store

Cashier/ Drive Thru Attendant, November 2012-September 2014

Dunkin Donuts Fort Lewis, WA

Greeted customers upon arrival

Trained new employees

Prepared food and beverages for customers

Maintained clean display and food storage cases

Work Study Secretary, January 2004-November 2006

Voorhees College, Admissions and Records Office Denmark, SC

Performed secretary duties

Organized and consolidated records

Claudia M. Grimes

5695 Arrowhead Rd

Fort Benning, GA 31905 US

253-***-****

adq0bc@r.postjobfree.com

Special Skills

Perform a broad range of administrative/clerical support duties for a medical department. Maintain record systems from which various reports are prepared, using spreadsheet and database programs. Use a computer to compose documents utilizing Word Processing, Spreadsheet, Power Point, and Database systems. Receive visitors including patients for appointments for health care providers and telephone calls. Make travel arrangements for professional and administrative staff members for training. Expert in maintaining clean and welcoming environments.

Possess the ability to work independently in the accomplishment of a variety of duties. Skilled in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.

References

Excellent references available upon request.

Responsibilities

* Answer telephone inquiries pertaining to the receipt and dispatch of official.

* Receive and record incoming mail, obtaining proper signature from addressee.

* Input cost data used in the preparation of quarterly postage expenditure reports for dissemination to units/activities on the installation.

*Operate Cargo Van for mail pickup and distributions.

* Perform vehicle maintenance for vehicle safety.



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