Arthur Westbrook
Waukegan, Illinois
*********@*****.***
Driven Director of Program Management with strength in innovative thinking and advanced problem-solving. Progressive experience in managing a variety of social services programs, recruitment, hiring, and talent development. I offer 12 years' management/supervisory experience in manufacturing, shipping, and receiving, along with fork tuck training, which results in extreme confidence in providing GMP.
Work Experience
Associate Team Leader
Mariano’s
Oct 2021
Create a product sales plan for each scheduled shift and identify department opportunities during scheduled shifts and create plans for improvement.
Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks.
Adhere to all local, state, and federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft, or fraud.
Ensure consistent execution of all Department standard operating procedures (SOPs).
Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink.
Create a product sales plan for each scheduled shift and identify department opportunities during scheduled shifts and create plans for improvement.
Crew Lead
Abbott Lab
September 2020-Aug 2021
Supervise/coach 150 plus employees in the manufacturing of new virus test (covid-19)
Collaboration across supporting departments to ensure continuity in the logistical process to meet customer specifications.
Continuous training, to ensure quality/ GMP is observed.
Capturing data and monitoring manufacturing procedures and metrics for continuous improvement.
Mental Health Professional
Thresholds
May-2018- Sept-2020
Service and monitor progression or regression of clients with developmental disabilities and mental illness.
Document daily interaction and share with disciplinary members conclusion/analysis.
Assist client in daily living activities as part of continuous care plan /revision.
Medical Supply Tech
James Lovell Medical Center
June 2016 —May 2018
Create spreadsheets reflecting vendors and procurement
Conduct daily inventory of bed units and specialized air mattresses
Daily stocking of supplies and issuing supplies to the units
Responsible for fork truck training, hand truck operation, loading and unloading of trucks, and the staging of materials.
Employment Specialist
SSPADS
February 2015 — May 2016 (1 year 3 months)
Assist clients with developmental disabilities and mental illness, establishing employment goals.
Ensure and maintain accurate data compilation and reports of time worked and of clients served as is required by multiple governmental agencies and SSPADS review
Identify and educate community businesses to develop work opportunities for clients with developmental disabilities and mental illness.
Ensure the goals and objectives of the SSPADS Employment Program are met and maintained.
Program Manager
A Safe Haven Foundation
June 2007 to January 2015
•Develop business plans with department directors.
•Developed and monitored budgets of independent programs.
•Establish performance measures and monitor project contracts.
•Implement a strategic plan for adult services (Veterans with developmental disabilities and mental illness).
•Hire, train, orientate, cultivate, and monitor new staff to ensure adaptation maximizing the program's efficiency.
•Develop and implement the curriculum in accordance with the program/funding stream and needs of clients (200 + population).
•Monitor organizational procedures recommending the innovative procedure to increase retention.
•Spearhead cross-functional initiative to ensure program's and individual client's goals and objectives are met.
•Ensuring project compliance with applicable HUD public housing administration regulations
•Serve on citywide committees dealing with transportation and nutrition concerns for the low-income adult/veteran population.
Program Manager
Salvation Army
509 N. Des Plaines
January 2002 to May 2007
Referred families for housing, legal assistance, and educational programs.
Enlisted the support of volunteers and collaborated with businesses and community groups to reach employment goals for clients.
Hired, trained, and supervised housing staff.
Implemented staff training programs and educational sessions based on a collaborative crisis intervention model.
Conducted competency-based, interactive interviews to identify client needs.
Directed client service with an emphasis on reducing dependency on public assistance and increasing client self-sufficiency.
Production Supervisor
Nichols Aluminum
October 1995 to January 2002
200 Schelter Rd. Lincolnshire, IL
Responsible for ensuring production count and customer specifications are met.
Troubleshoot, and monitored operations to ensure safety and adherence to standard operational procedures.
Responsible for maintaining communication with departmental managers, other supervisors, and maintenance staff, to ensure continuity throughout the production process.
Training of staff on fork trucks and ensuring certification of the production team for the operating of fork trucks, hand trucks, and overhead cranes/winches.
Daily entry of production data and establish man-hours needed per weekly work orders.
Production Supervisor
Vandenberg Foods Production
Santa Clara CA
April 1991 to Sept 1995
Coordinate food processing and complete duties per work order.
Adhering to sanitation standards and daily work schedules, along with addressing employees’ disciplinary action through collaboration with disciplinary members.
Monitoring employee performance, overseeing manufacturing processes, solving technical issues, and staff training.
Education
Bachelor of Science - Human Service Management
University of Phoenix
2014
Associate of Science - Psychology
University of Phoenix
1992
Military Service
Branch: Army
Service Country: United States
Rank: E-4
February 1978 to October 1983
Administrative Clerk, create supportive documents for special experimentations, monitor and update personnel files, as well as, ensuring proper routing of incoming and outbound correspondence.
Commendations: Europe's soldier of the month and quarter, and Service Metal.
References:
Sterling Gildersleeve, Vice President Supportive Services 708-***-****
Ebony Hardin, Property Manager A Safe Haven Foundation 312-***-****