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OBJECTIVE

To seek a position that will enable me to make use of my acquired knowledge and skills as well as offer me the opportunity for increasing levels of responsibility and professional growth in the field of my profession and interests, and become an efficient employee that will suit the needs of the company.

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WORK EXPERIENCES

ONLINE SELLER

2016 to Present

YMI CLOSET ONLINE SHOP

• Operating a Facebook/Shopee online shop

• Buy and resell a variety of consumer products online- ranging from clothing, mobile accessories, children’s toys and apparels.

• Correspond with online customers via Email, telephone, or other electronic messaging to address questions or complaints.

• Maintain good relations with customers by explaining about the products and providing after-sales support

• Photograph and Compose descriptions of merchandise for posting to online platforms

• Process transactions in a time-efficient manner.

• Package each item with bubble-wrap and foam, and ensure each item is mailed with a specialized mailing sticker.

CASHIER AND MILK TEA BARISTA

October 05, 2019 – to present

Zianart Teas and Cakes (5C Arellano St. Malabon City)

• Made and served beverages with speed, quality and consistency

• Provide customer service with a friendly attitude and balancing customer relations with fast and efficient service

• Trained new team members with positive reinforcement and respectful, encouraging coaching

• Operates cash register with proficiency

• Prepare cash reports and inventory at the end of each shift STORE CLERK AND CASH CUSTODIAN

MAY 10, 2020 – TO PRESENT

JM BAKING SUPPLIES (5C ARELLANO ST. MALABON CITY)

• Greets and engages customers in conversation for the purpose of providing sales- related assistance

• Assist customers in selecting products that best fit their needs

• Built customer confidence by actively listening to their concerns and giving appropriate feedback

• Process shipments and maintain organized stock shelves

• Answer phone inquiries promptly and courteously, and took accurate messages when necessary

• Process sales transactions accurately and prepare sales invoice for

• customer orders.

• Conducting daily sales reports and inventory

EDUCATIONAL BACKGROUND:

Early Childhood Education

National Teachers College

2009 - 2011

4th Year (1st Sem) Undergraduate

Hotel Restaurant Services

Arellano University

2013 – 2015

3rd Year (1st Sem) Undergraduate

STRENGTH AND SKILLS:

• A positive team player with an

excellent work ethic, flexible

and dependable

• Willing to try new things and

interested in improving

efficiency on assigned task.

• Basic knowledge on baking.

• Able to quickly learn and

concern for customer comfort

• Excellent interpersonal skills

and attention to details.

• Self-motivated and able to

perform independently and

effectively on individual

assignments with little

supervision.

• Proficient in Microsoft office:

Microsoft Outlook, Excel,

Word and PowerPoint

PERSONAL INFORMATION:

• Age: 26 years old

• Date of Birth: May 10, 1993

• Weight: 110lbs

• Height: 5’2”ft

• Civil Status: Single

• Language Spoken:

English / Tagalog

CHARACTER REFERENCE:

• Rowin Reyes

Nowcom Global Services

Loan Verification Specialist

092********

• Melvin Bayot

Teleperformance

Customer Service

Representative

096*-****-***

• Elaine Fampulme

Self-employed

Tax Accountant

091*-***-****

Imy Roxane E. Tauro

Blk19 Lt51 Ph2 A4 Hiwas Alley Kaunlaran Village

Malabon City

adq086@r.postjobfree.com

099********

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