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Office Assistant Customer Service

Location:
Charles Town, WV
Salary:
16
Posted:
May 11, 2022

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Resume:

DANIYA S. DOBBINS

Charlestown, wv

adq07a@r.postjobfree.com

304-***-****

OBJECTIVE

To obtain a position that is both rewarding, challenging and will allow me to utilize and build upon my previous experiences.

SUMMARY OF CORE COMPETENCIES AND KNOWLEDGE

I possess a high energy and deep desire to produce results and focus on delivering excellent customer service. I also have proven ability to manage multiple projects and hold a leadership role within a team. The following list summarizes my skills and knowledge gained from work and school experience:

•Project Management

•Ordering and Distributing

•Leadership and Management

•Excellent Writing Skills

•Microsoft Office

WORK EXPERIENCE

Genesis Healthcare Ballenger Creek

September 2020- January 2021

MD CNA/GNA ( CPR CERT.)

●Performed many basic care tasks for patients (ADLs)

●Assisted the nursing staff with medical tasks(monitoring vitals/ medical equipment)

●Reported patient behavior and wellbeing.

●Maintained Cleanliness of Residents room

Crescent Hotels and Resorts

March 2019- March 2020

●Work as a waitress

●Maintain cleanliness for front of the house

●Operate scanners, scales, cash registers, and other electronics.

●Manage multi line telephones

●Promote services, improving customer satisfaction, answering to inquiries

September 2018-Present

Team Thrill Youth Sports Organization

(Office Assistant / Social Media Marketing )

●Maintains files and record keeping.

●Answers telephone calls and provides customer support regarding registration, tournaments and game logistics.

●Screens forms and documents to determine accuracy and completeness of information.

●Operates all office equipment.

●Creates and organizes data for reports.

●Prepares forms and documents for distribution.

June 2017- September 2018

Rite Aid Pharmacy (Cashier/Customer Service Representative)

●Worked as a cashier

●Assisted customers locating items throughout the store

●Orders and maintains a supply of office materials.

●Receives, lifts, sorts, stacks, delivers and distributes mail and other materials. Operates manual, motor vehicles, or other equipment to transport mail and materials.

Johns Hopkins University (BRBT)

Paid Internship

June 2015- August 2015

●Worked with undergrads in Forensic science

●Worked on Microsoft excel skills

●Worked on Microsoft Word skills

●Worked on Microsoft PowerPoint skills

●Worked with undergrads to create a college appropriate poster based on gel electrophoresis

EDUCATION

Graduated 2018

Green Street Academy Baltimore, MD

Middle/High School

September 2018- Present

Community College Baltimore County

Dual Enrollment program (Business Management/Marketing)

VOLUNTEERISM (SPORTS/ORGANIZATIONS)

Pal Program

Green Street Academy

Basketball

Liberty Recreation Center

Soccer

South Baltimore Youth Soccer League

Track and Field/Cross Country

Baltimore Leadership School For Young Women

Marching Band

Baltimore Rockers

Cheerleading Team

Green Street Academy



Contact this candidate