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Customer Service Office Specialist

Location:
Vancouver, WA, 98684
Posted:
May 11, 2022

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Resume:

Jessyka Leatherman

**** ** ***** ***

Vancouver, WA 98682

360-***-****

adq03g@r.postjobfree.com

Objective : To begin a career with a company that will allow me to utilize and build my management, and sales skills, to benefit mutual growth and success of myself and the company.

Employment History:

1.North American Youth Activities LLC, Regional Manager. September 2015-2020. Vancouver, WA

-Devise marketing campaigns with the goal of increasing product awareness and increasing sales and profits.

-Plan, organize, and execute programs.

-Act as the point person for outside, inside and partner teams.

-Track market and company sales performance.

-Work closely with marketing teams to create programs

-Develop marketing plans.

-Manage vendor contracts.

-Work with and train employees to become coaches

-Coach children ages 2-12 soccer fundamental and skills

-Run all programming in territory

2. Acosta Sales and Marketing, Area Manager. March 2014-Present. Hammond, La relocated to Vancouver, WA

- Supervise marketing assistants and other employees.

-Support all company initiatives, give actionable feedback, share best practices and serve as an advocate and information source for the company.

-Create programs that drive brand loyalty.

-Manage marketing budgets.

-Attend trade shows and events to market products.

-Develop effective account conversion strategies to accelerate adoption.

-Determine product/service value delivered throughout customer operations and effectively communicate value to customers to promote new applications and sales.

-Improve forecast performance of business through thorough understanding of underlying demand assumptions.

-Keep abreast of industry trends, competition, and new opportunities.

-Develop understanding of product line and value chain.

3. LeBlanc’s Food Stores, Area Manager-May 2010-May 2014 Hammond, LA

As an area manager, I had overall responsibility for a number of stores in an allocated area. I was responsible for staff and I worked closely with other senior managers and department managers.

Some of my responsibilities:

-Setting sales targets

-Maximizing sales and profitability

-Providing your team with a stimulating and supportive environment

-Maintaining and increasing standards of customer service

-Driving team performance

-Controlling the training and development of your staff

Education:

Ponchatoula High School

Ponchatoula, La

Graduated with Honors

Core Four Curriculum

3.55 Cumulative

Washington State (Transfer from Southeastern University Hammond, LA)

Vancouver, WA

BS in Business/ Management Major

Science Minor

3.67 Cumulative

Professional Skills/Certifications:

MCSA: Microsoft Certified Solutions Associate 2016

MOS: Microsoft Office Specialist Certification 2016

MTA: Microsoft Technology Associate 2016

A Google Certified Professional – Cloud 2015

The Google AdWords certification 2015-9979

Google Analytics Certification 2018



Contact this candidate