Customer Service Front Desk

Name: NKARU NWOAKORO CHIDERA

Nationality: NIGERIAN

Gender: FEMALE

Email: *************@*****.***

CAREER SUMMARY:

A successful communication, brand strategist and business development specialist with vast antecedent supervising robust sales/marketing, customer experience supporting teams within organizations. Intuitive Business Analyst who translates Business needs through strategic plans and execution.

Highly motivated with impressive background spanning areas such as food and beverage management. Customer service, Technology, and Sales. A strong team player with interpersonal communication skills; energetic, dynamic, relishes challenges, is quick and willing to assimilate and apply new work procedures.

EDUCATION

FEDERAL GOVERNMENT GIRLS COLLEGE, GBOKO (WAEC)

BENUE STATE UNIVERSITY, MAKURDI.

B.A (Hons) English (2016-2021)

Current place of employment:

COMPANY: MELODY FASHION HOUSE, BENUE STATE, MAKURDI.

POSITION: Customer Service.

LOCATION: J12 Modern Market Makurdi, Benue state.

DURATION: January 2012- till date.

RESPONSIBILITIES

Supervising front desk operations.

Prepare reports on purchases, including cost analyses.

Compare and evaluate offers from suppliers.

Negotiate contract terms of agreement and pricing.

Track orders and ensure timely delivery.

Review quality of purchased products.

Maintain updated records of purchased products, delivery information and invoices

Conduct business review meetings with key stakeholders to asses risk, review future strategies, and identify potential cost down and improvement opportunities.

Set policy and guidelines alongside assisting general manager with management task such as creating employee work schedules and process for the business.

Maintaining store inventory.

Controls spend and build a culture of long-term saving on procurement costs.

PERSONAL PROFILE

Good interpersonal skills.

Ability to work effectively in a team.

Integrity and Honesty.

Good organizational and administrative skills.

Excellent oral and written communicational skills.

Self motivated and target-oriented.

Numeracy.

Goal oriented.

Good human / customer relationship management.

Contact this candidate