L A U R A S O F I A R O D R I G U E Z

J O B O B J E C T I V E : E D U C A T I O N

(CURRENTLY STUDYING) DIPLOMA IN SERVICE

EXCELLENCE FOR BUSINESS-ILAC

INTERNATIONAL COLLEGE.

(2019) CERTIFICATE IN FASHION JOURNALISM -

UNIVERSIDAD DE LA SABANA (COLOMBIA)

(2015-2020) BACHERLOR DEGREE IN

JOURNALISM AND MASS COMMUNICATION -

UNIVERSIDAD DE LA SABANA (COLOMBIA).

• 30 Shore Breeze Drive •

647-***-****

l aurarodma@i c l oud.com

Instagram: Sofiamantillaa

E X P E R I E N C E

S K I L L S

My work goal is to bring some of my productivity,

joy and enthusiasm for learning to any place where I work. I would like to be in a place where I can learn and put into practice my skills to communicate with customers as I understand that it is the main thing in any company. When we make customers happy we

make ourselves happy at the same time, and I

consider myself as a people oriented person who

enjoys creating good experiences. To create a great customer service is a must in any business. I am

open to learn new things and bring a very good

service to the company that I am part of.

Greeting customers

Taking orders

Serving drinks

Cleaning

Selling

Attending customers

Management of the organization's social networks.

Creation of social media campaigns.

Creation of visual and audiovisual content for the foundation.

PR management of the organization.

Search for donors and sponsorships for the organization's events.

SERVER

CAFE PLAZA ETOBICOKE (TORONTO,ON) 2022)

COMMUNITY MANAGER- PROFESSIONAL INTERNSHIP

PROBONO FOUNDATION 2020

Management of the organization's social networks.

Creation of social media campaigns.

Customer service.

Online and direct sales of original purses and bags of luxury brands, new and pre-loved.

Greeting customers.

Taking reservations over the phone, online platforms, or in-person.

Customer service.

Seating guests at designated tables and take drink orders, if necessary.

Answering questions about the food and beverage menu, as needed

SALES

DELUXE SHOWROOM COL 2021

HOSTESS

CRISTOBAL GOURMET RESTAURANT (COLOMBIA) 2021

Proactive and fast learner

Ability for the attention and active

listening.

Good pressure management

Communication abilities

Open minded to diversity

Leadership skills

Recursive and creative

Great adaptability to any environment

Open to feedback

Team player

Passionate and charismatic

Full of common sense and initiative

Organized and strategic

People person

Energetic

Customer service knowledge.

Contact this candidate