Customer Service Social Media
Resume:
L A U R A S O F I A R O D R I G U E Z
J O B O B J E C T I V E : E D U C A T I O N
(CURRENTLY STUDYING) DIPLOMA IN SERVICE
EXCELLENCE FOR BUSINESS-ILAC
INTERNATIONAL COLLEGE.
(2019) CERTIFICATE IN FASHION JOURNALISM -
UNIVERSIDAD DE LA SABANA (COLOMBIA)
(2015-2020) BACHERLOR DEGREE IN
JOURNALISM AND MASS COMMUNICATION -
UNIVERSIDAD DE LA SABANA (COLOMBIA).
• 30 Shore Breeze Drive •
l aurarodma@i c l oud.com
Instagram: Sofiamantillaa
E X P E R I E N C E
S K I L L S
My work goal is to bring some of my productivity,
joy and enthusiasm for learning to any place where I work. I would like to be in a place where I can learn and put into practice my skills to communicate with customers as I understand that it is the main thing in any company. When we make customers happy we
make ourselves happy at the same time, and I
consider myself as a people oriented person who
enjoys creating good experiences. To create a great customer service is a must in any business. I am
open to learn new things and bring a very good
service to the company that I am part of.
Greeting customers
Taking orders
Serving drinks
Cleaning
Selling
Attending customers
Management of the organization's social networks.
Creation of social media campaigns.
Creation of visual and audiovisual content for the foundation.
PR management of the organization.
Search for donors and sponsorships for the organization's events.
SERVER
CAFE PLAZA ETOBICOKE (TORONTO,ON) 2022)
COMMUNITY MANAGER- PROFESSIONAL INTERNSHIP
PROBONO FOUNDATION 2020
Management of the organization's social networks.
Creation of social media campaigns.
Customer service.
Online and direct sales of original purses and bags of luxury brands, new and pre-loved.
Greeting customers.
Taking reservations over the phone, online platforms, or in-person.
Customer service.
Seating guests at designated tables and take drink orders, if necessary.
Answering questions about the food and beverage menu, as needed
SALES
DELUXE SHOWROOM COL 2021
HOSTESS
CRISTOBAL GOURMET RESTAURANT (COLOMBIA) 2021
Proactive and fast learner
Ability for the attention and active
listening.
Good pressure management
Communication abilities
Open minded to diversity
Leadership skills
Recursive and creative
Great adaptability to any environment
Open to feedback
Team player
Passionate and charismatic
Full of common sense and initiative
Organized and strategic
People person
Energetic
Customer service knowledge.
Contact this candidate