SYLVIA

ST TAKEYAMA

PROFESSIONAL SUMMARY

323-***-**** adq012@r.postjobfree.com 424 S Pickering Way, Montebello, Ca 90640

I am a responsible team player eager to put my educational and work experience to be a valued asset to your company.

Flexible Support Specialist ready to take responsibility for in-person or remote operations. Knowledgeable in all major desktop and mobile operating systems. Adaptable to remote work and learning environments. Eager to help businesses maintain uninterrupted, smooth operations under any conditions for patients.

Hardworking individual focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

SKILLS

Community Volunteer September 2018 Girl Scout Troop Leader Organization of group events. Mentor of girls.

EXPERIENCE

Support Specialist, IHSS, Mar 2012 Current, El Monte, Ca

My responsibilities include working with the patient needs. Greeting the patients. I compile a weekly task list to adhere to all the needs of my patients. I work under the supervision of the State of California regulations.

Received and addressed customer complaints, investigating root cause and managing related corrective measures.

Led lifecycle change management efforts, overseeing onboarding and sunsetting of utilized solutions to empower smooth transitions.

Assessed patient rooms regularly to monitor health, wellbeing, and personal comfort. Improved patient wellbeing, guiding through exercises, physical therapy, and other daily health routines.

Helped maintain patient cleanliness through support for bathing, bathroom needs, and other areas of personal hygiene.

Administered prescribed medication and explained potential side effects.

Offered feedback to help team develop individualized service plans and update approaches monthly.

Delivered safe and effective patient care services in compliance with nursing standards and best practices.

Completed basic patient care such as checking on skin condition and retrieving comfort items.

Licensed Family Childcare Provider, Mexican American Opportunity Foundation, Sep 1995 Jun 2011, Montebello, Ca

I provided supervision and care for children's basic needs in childcare facilities.

Delivered operational support to parents including updating records, accounting, daily schedule of planned activities.

Built positive and productive relationship with each student to support continued growth and development.

Worked with administrators to develop and improve lesson plans, capitalizing on learning opportunities and incorporating new strategies.

Organized activities that encouraged exploration and inquisitiveness.

Documented the daily activities, attendance and other information for every child to update facility records and parent review.

EDUCATION

Master of Science, Masters of Human Services Arizona State University Tempe, Arizona Masters of Human Services in progress.

Bachelor of Arts, Liberal Arts, Psychology, English University of the West Rosemead, Ca

Bachelor in Liberal Arts

GPA 3.99

Minor in Psychology.

Minor in English Literature. Dean's List Honoree. Graduated with honors. Graduated in top 5% of class.

Apr 2024

Dec 2021

Associate of Science, Psychology

East Los Angeles College Monterey Park, Ca

I learned through my academic studies how to work with many types of individuals. I also mastered the understanding to meet everyone's psychological understanding in society today.

GPA 3.8

Graduated with Honors. Dean's List Honoree

High School Diploma, Advanced studies West Covina High School West Covina, Ca Graduated Early in December.

I was involved in student clubs.

I was a cheerleader.

I was in honor society.

Jun 1990

Jun 2018

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