Customer Service Business Owner

Tracy Smith

**** *********** **.

Cedar Grove, IN

Phone: 513-***-****

cscinci.com

EDUCATION

Hamilton High

• Owner/Operator of my own business.

Knowledge of building, plumbing certification, electrical, drywall, flooring, building custom decks and cabinets.

• Schedule and meet with potential clients

• Go over designs and proposals with clients and write out proposals and contracts.

• Additionally I have experience in managing multiple crews and sub contractors.

I have a broad customer service background and personable attitude. I take ownership of tasks quickly. I am flexible, adaptable and able to manage multiple priorities at the same time. As a business owner I have strong critical thinking skills and able to solve potential problems and troubleshooting.

EMPLOYMENT

2000-present:

Position: Business Owner/Carpentry Specialists

Duties: Designing, ordering, planning and managing projects. Scheduling crews and sub contractors.

1994-2000 Prime Valet Cleaners, Inc., West Chester, OH

Position: Delivery Route

Duties: Responsible for insuring the increase of sales. Involved in all phases of the sales process including: customer cleaning drop-off and check-in, payment receipts, invoicing, book keeping. Involved in regular management meetings with CEO and other store managers allowed me to grow and refine my managerial abilities.

*References Available Upon Request

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