Tax Expert

APRIL VILLARREAL

**** ****** ******, ********, ***** 78374 361-***-**** ****************@*****.*** EDUCATION

Texas Tech University, Jerry S. Rawls College of Business Lubbock, Texas Master of Business Administration December 2019

Texas Tech University Lubbock, Texas

Bachelor of Science, Wind Energy and Environmental Science August 2018 GLOBAL OUTREACH

Catch the Vision International Ninarumi, Loreto, Peru Student, Texas Tech University July 2018

• Collaborated with a team to contract a home for a family

• Distributed essential living items to residents in rural areas

• Delivered clean drinking water to village locals daily WORK EXPERIENCE

Mirador Retirement Community Corpus Christi, Texas Life Enrichment Coordinator, Lifestyles January 2022 – Present

• Engage residents in modified activities for seniors

• Conserve and ameliorate quality of life for residents with Alzheimer’s

• Design projects geared toward maintaining and preserving motor skills

• Sustain Eden Garden standard through specialized interactions in the best interest of the resident Intuit Corpus Christi, Texas

Tax Preparation Assistant, TurboTax Live January 2022 – Present

• Act as the face of TurboTax Live with a warm welcome call

• Guide clients through document-sharing process and collect required paperwork

• Answer all client questions and assure correct product is utilized

• Match client with a Tax Expert based on their unique tax situation and responses Coastal Bend Food Bank Corpus Christi, Texas

Case Assistance Navigator, Social Services January 2021 – September 2021

• Provided assistance on state benefit applications to low-income individuals and families

• Expanded client outreach to rural areas throughout our jurisdiction

• Collected data for monthly service area reports and follow-up information

• Advocated professional partnerships with community liaisons in effort to reach elderly or disabled clients Coastal Bend Food Bank Corpus Christi, Texas

Product Recovery Inspector, Warehouse Production August 2020 – January 2021

• Led and instructed volunteers through health and safety protocols

• Organized and built COVID-19 emergency food boxes for issuance

• Recorded and sorted incoming inventory and assisted with product assembly

• Inspected and categorized product for distribution Texas Tech University, Rawls College of Business Lubbock, Texas Communication Consultant, Snyder Center for Business Communication August 2019 – December 2019

• Consulted with clients regarding academic and professional projects

• Improved client retention by 25% through individualized consultation sessions

• Provided clients with guidance in organizational structure and audience awareness

• Facilitated support to improve the business communication skills of clients Texas Tech University Lubbock, Texas

Community Advisor, University Student Housing August 2016 – May 2017

• Created an environment conducive to student learning and success

• Advised and supported residents within the residence hall

• Promoted personal development, individual growth, and self-discipline

• Assessed needs of the community and developed goals to meet those needs LEADERSHIP

Rawls Graduate Association January 2019 – December 2019 Chief Operations Officer (April 2019 – December 2019)

• Hosted several events each semester tailored towards networking and recruiting new members

• Coordinated events to encourage professional relationship building among members and Alumni

• Arranged community service opportunities for members to give back to the Lubbock community Talkington Hall Complex Council August 2015 – May 2016 Vice President (September 2015 – May 2016)

• Provided academic assistance to complex residents (i.e. notebooks, pencils, scantrons, bluebooks)

• Developed valuable relationships with housing professionals and other residence halls

• Encouraged resident involvement through various community-building events

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