Customer Service Crew Member
Resume:
***** * **** **. ********, AZ *****
**************@*****.***
Brianna McDermott
SKILLS
-Food Handling - Organization
-Customer Service - Conflict resolution
-Upselling - Teamwork
EXPERIENCE
McDonald’s, Crew Member
11/2018 - 11/2021
●Took orders, prepared meals and collected payments.
●Kept food preparation area, equipment and utensils clean and sanitary.
●Worked at the front counter, drive-thru and other areas.
●Collaborated with team members to complete orders.
●Provided excellent customer service by greeting customers and meeting quality expectations.
Raceway Bar and Grill, Server
11/2021 - Present
●Used cash registers and credit card machines to cash out customers.
●Kept server areas clean and stocked to increase efficiency while working tables.
●Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
●Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
●Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
PROFESSIONAL SUMMARY
A skilled team player and a hard worker with a strong background in customer service. Is a quick learner and is always ready to try new things! Always working with the customers to meet their needs and treat them as a top priority to ensure they leave satisfied!
EDUCATION
Maricopa High School, Graduated May 2021
Central Arizona College, Expected to Graduate May 2023
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