Independent Distributor Mortgage Processor
Resume:
PROFESSIONAL SUMMARY
Toni Hernandez Pardo embodies the best of corporate culture and
management. With more than three decades of experience in sales, training, auditing, and finance, Toni is an expert team leader who thrives in diverse, fast-paced environments. She works well in team settings or independently to complete assignments on time and on budget. Toni anticipates and troubleshoots problems, taking action to ensure that customer orders are processed efficiently; she validates all aspects of sales contracts for accuracy and compliance. Toni’s a quick learner with solid technology skills. EXPERIENCE
UPS
San Antonio, Texas
PRICING SPECIALIST, December 2015 – Current
• Continually builds bottom-line sales by exceeding corporate quotas: typically manages teams of seven sales representatives responsible for $250,000+ in annual sales for 50,000 accounts.
• Expertly handles nonstandard and extremely complex transactions.
• Proficiently drafts and negotiates intricate commercial, local, and jurisdictional contracts.
• Skillfully drives project management discussions with multiple stakeholders to achieve key target outcomes and forecasts.
• Successfully leverages market and customer knowledge to recommend pricing levels while maintaining customer satisfaction and responsiveness.
• Accurately reviews and analyzes pricing requests, triages to authorized approvers, and prepares status reports by collecting competitor data: current and historical prices, sales trends, and marketing strategies.
• Effectively assesses the success of campaigns to progress against targets and help market leaders proactively adjust strategies.
SALES TEAM LEAD, July 2009 – Current
• Attentively supervises staff by conducting trainings, assessing performance, and preparing schedules.
• Adeptly implements strategies to meet sales and service goals and target promotional items.
• Fully engages customers and builds connections to drive long-term sales.
• Methodically plans balanced sales approach combining servicing of established accounts with consistent prospecting for new business.
Amerinet Home Mortgage
San Antonio, Texas
SENIOR MORTGAGE PROCESSOR, October 2007 – July 2009
• Successfully completed closings for home purchases by acquiring personal and financial data with thorough document reviews and direct interviews of the loan’s applicants throughout mortgage process: pre-approval, house shopping, application, loan processing, underwriting, and closing.
• Negotiated insurance policies to protect the property against losses/forfeiture.
• Fielded post-closing questions, audited files, and prepared final internal filing procedures. TONI
HERNANDEZ
PARDO
adpzvf@r.postjobfree.com
13743 Castle Grove Dr.
San Antonio, TX 78231
SKILLS
Continually builds
bottom-line sales by
exceeding corporate
quotas
Outstanding
organizational and time
management
Audit management
and attention to detail
Anticipates problems,
troubleshoots, and
initiates solutions
Multi-tasking team
leader
Relationship building
Gregg Shorthand: 70 wpm
Reliv International
Chesterfield, Missouri
INDEPENDENT DISTRIBUTOR, October 1995 – July 2009
• Worked with target customers to understand and meet unique nutritional product needs.
• Called on prospective customers to solicit new business and informed customers of new products.
• Processed orders by collecting payments, issuing receipts, and updating customer accounts. Ford Motor Credit
San Antonio, Texas
AUDITOR, November 1985 – September 1993
• Conducted audits and communicated findings and recommendations in formal audit reports with documentation, including hands-on skip tracing, asset searches, and repossessions.
• Determined compliance status with required internal control procedures by examining records, practices, reports, documents, and collaborations with corporate teams in Dearborn, Michigan. EDUCATION
BACHELOR OF BUSINESS ADMINISTRATION: MANAGEMENT
Corpus Christi State University, Currently Texas A&M – Corpus Christi Corpus Christi, Texas
1983 – 1985
• Student Placement Center – Volunteer
ASSOCIATE OF APPLIED SCIENCE: BUSINESS
Del Mar College
Corpus Christi, Texas
1981 – 1983
• Catholic Campus Ministry – Member b 233
ALPHA: INSTRUCTOR
St. Matthews Catholic Church
San Antonio, Texas
Alpha is an 11-week course that creates a safe space for conversations about faith and life. 2000 – 2013
COMMUNITY
• United Way – 20-year Leadership Giver
• Guadalupe Cultural Arts Center – Volunteer
• Esperanza Peace and Justice Center – Volunteer
• North East Independent School District – Volunteer
• Urban Ministries – Bookkeeper, Homeless liaison
REFERENCES FURNISHED UPON REQUEST
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