Frances Washington

Frances Washington Resume 252-***-****

Williamston, NC 27892

adpzv9@r.postjobfree.com

Willing to relocate to: Greenville, NC - Snow Hill, NC - Washington, NC Authorized to work in the US for any employer

Work Experience

McDonalds Crew Member

McDonald's - Ayden, NC

October 2018 to Present

Cooking food have all item in the been keeping the food up to par when customers per request. Customer Service Representative

H.R. Block - Greenville, NC

January 2018 to Present

Meet and greet customers data entry information pertaining to the taxes answer multi phone transfer call fax filing call back customer regarding payment Manager

Dollar general - United, PA

July 2017 to August 2019

Manage money and keeping all cash register with an accurate month to start the day going keepi g the store up meet mad greet customers and scanning orders in from vendors and delivery truck when bringing mechanic in etc

Checking inventory for bus parts and puting on a shelves and keeping a log on inventory

Pitt co bus garage - Greenville, NC

May 2019 to May 2019

Finding school bus parts and putting them on the shelves until they are needed by the maintenance guys keeping a long regarding parts

Holden

Warehouse Services Inc - Greenville, NC

April 2019 to April 2019

Checking big boxes for damage bags keep a log of each bag Roller operator

B silver - Greenville, NC

October 2018 to February 2019

Roll dirt until it becomes a flat and smooth service Sales Associate

Rugged Wearhouse - Greenville, NC

September 2018 to October 2018

Maintain the floor keeping item on the rack also keeping them in order and size meet and greet customer and helping them with the item they like and putting a outfit together for the customer love helping the public that's my passion

Cleaner/Housekeeper

Debbies house cleaning - Kitty Hawk, NC

March 2018 to August 2018

Cleaning condos keeping them up to par when they are being rented out to the next guest making sure the condos are suitable for rented and smell good clean ending clean kitchen just cleaning the entire condos.

Cooker Operator

Bojangles' Restaurants, Inc - Greenville, NC

March 2018 to June 2018

Making sure the food is cooking accordingly to the rules of making the food keeping the grease clean keep the food at the temperature which is required for the cooking of the chicken Correctional Officer I

Lenoir

May 2015 to December 2015

Walk the class checking on images making sure they are following the order of the jail and guidelines hand out material to the images keeping a count of inmates hand out trays making images are look after at all times due to my shift

Customer Service Representative

Crime Victim Services - Brooklyn, NY

October 2010 to July 2013

Meet and greet customer regarding a crime on the street that pertain to their child or relative data entry making sure the application is fully fill out the correct way filing twitch board of calls transfer calls opening mail taking mail out to be mail assign the case to a investigator speaking with police offer getting the crime number

Call Center Representative

Board of education - Brooklyn, NY

January 2008 to October 2009

Making calls to mother regarding registration for the students answer multi lines of about 200 to 300 per call a day transfer the caller to the appropriate caller if I can't assist them data entry information into data base

Associate level two

Department of buiding - Brooklyn, NY

February 1997 to January 2008

Sign off jobs so the architect can build on someone property's maintain a log of all sign off jobs make calls data entry regarding permit for the job to be done meet and greet the owner or architect take payment for the permit. Different unit working the c/o of the house looking up information regarding the dwelling of the house that were built checking to see what we have on file match the house that's in question for the alter of the house with the city of new york Education

None in Criminal justice

Wilson Community College - Wilson, NC

January 2018 to May 2020

Skills

• Data entry, customer service rep, etc (10+ years)

• Customer Service

• Customer Care

• Call Center

• CSR

• Customer Support

• English

Certifications and Licenses

N/a

Driver's License

Assessments

Customer Focus & Orientation — Proficient

May 2019

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/xfhk42isfo8ole7v Sales Skills: Influence & Negotiation — Familiar

May 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: https://share.indeedassessments.com/share_assignment/f42twvni1ujpqkx4 Housecleaner — Completed

September 2019

Tendency to be dependable and come to work.

Full results: https://share.indeedassessments.com/ share_to_profile/11904b857f0efe3293ceb15af61db7b5eed53dc074545cb7 Retail Customer Service — Completed

September 2019

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: https://share.indeedassessments.com/share_to_profile/ eea8aae201b43754d97351c6d0e69965eed53dc074545cb7

Customer Focus & Orientation — Proficient

May 2019

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/6feb81ac44186474bd3a2253645a8c29eed53dc074545cb7 Customer Service Skills — Familiar

May 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/ share_to_profile/19c5fd0ae4406a2dc87dd0ee664f93b2

Customer Focus & Orientation — Highly Proficient

May 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ aa2d7e78e43d0dbbb114bca595c865d5eed53dc074545cb7

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate