Annette J Jordan

678-***-****

adpzou@r.postjobfree.com

SUMMARY

I have 17 years of clerical experience that includes a Library Assistant, with customer service experience. An Office Assistant Clerk in Educational Services, Health Services and Social Services. I worked as a Receptionist at Georgia Vocational Rehabilitation Agency. My skills and experiences include: Cashier, Electronics, Internet explorer, Microsoft word, Microsoft windows, and Microsoft Mail. I hold a certificate in Elementary Education and a certificate in Preschool Teacher Aide and a certificate in Academic Studies.

EXPERIENCE

SYNERGY HOME CARE

5604 Wendy Bagwell Parkway, Suite 321

Hiram, Georgia 30141

PERSONAL CARE ASSISTANT

Assist patient with bathroom use. Assist getting to the commode. Prepare lunch. Empty trash, wash dishes. Making sure patient take medicine.

Mr. & Mrs. Hollis Pendley

8832 Countryside Manor

Douglasville, Georgia 30134

PERSONAL CARE ASSISTANT / APRIL, 2018- JULY, 2019

Assist patients with bathroom use walking to and from the bathroom patient using a walker.

Assist for bed dressing and help getting in bed. Help with using commode that’s put next to the bed at night.

Assist with getting dressed in the morning and with personal hygiene. Prepared breakfast and lunch. Making sure patient receive medication for the day. Empty trash, wash dishes.

AARP Foundation, Atlanta, GA

Senior Community Service Employment Program (SCSEP)

Participant trainee under the supervision of

Georgia Vocational Rehabilitation Agency, Douglasville, GA August, 2018 to Pres.

Receptionist

August-2018/Still employed, receive, screen and direct telephone calls. Greet or assist internal or external customers. Open sort and route incoming mail; answer correspondence & prepare outgoing mail. Operate office equipment and maintain supplies for assigned areas. Proofread or verify existing documents, reports mathematical figures. Provide general clerical support to office, including data entry, recordkeeping and filing.

Douglas County Public Library, Douglasville, GA

Oct. 2016 to Apr. 2018

Library Assistant

10-2016 / Still employed, 4-2018 Assisting patrons with registering and renewing library cards; lend and collect library materials; Handle complaints and receive fines and help with questions about fines received.

Walmart, Douglasville, Georgia

Cashier

07-2015 / 06-2016 Greeting customers with a smile and assisting with their groceries, electronics, automotive and clothing purchases. There were times when I had to juggle several task. Explain a price and bag items. Any items purchased was paid by credit card, debit card or cash that had to be counted back to the customer. I had to have a happy satisfied customer.

Convey Health Solutions, Sunrise, FL

Nov. 2014 to Mar. 2015

Customer Service Agent

Assist members with their Cigna Health Spring insurance benefits. Give patient information on the safe and effective use of prescriptions. Search medicines in the pharmacy lists of prescription medications and if the medication was brand of generic medication. Update patient personal information.

Broward Elections Poll Worker Department

Fort Lauderdale, FL

Aug. 2010 to Aug. 2014

Assistant Clerk

Received voters entering the voting facility, verified their identification to approve if they were eligible to vote. Updated their personal information if it was required to do so. Answered any questions and handled complaints.

Career Exchange, Pembroke Pines, FL

Apr. 2012 to July 2014

Customer Service Representative

Support the supervisor with clerical and accounting functions. Recorded all charges and refunds made each daily. Assist customers with what purchases and the department they needed to get items from.

Clayton County Library System, Forest Park, GA

Aug. 2007 to Sept. 2008

Library Aide

Assist patrons with registering and renewing their library cards. Shelve returned materials and new library materials.

United States Post Office, Atlanta, GA

May 2005 to Dec. 2006

Mail Clerk/Handler

Received all mail delivered to the branch each day. Mail was sorted and distributed to letter carriers for delivery each day. Mail was placed on a sorting machine to be placed in different zip coded containers, for delivery throughout the state of Georgia.

Miami Dade Library, Miami Beach, FL

Apr. 2001 to Apr. 2005

Library Assistant

Assist patrons with registering and renewing their library cards; lend and collect library materials, repair damage books and magazines. Handle complaints and received fines for late materials.

SKILLS

Academic, Accountancy, Automotive, Benefits Administration, Cashier, Clerical, Credit, Debit, Delivery, Electronics, Insurance, Internet Explorer, Languages, Materials Management, Microsoft Excel, Microsoft Mail, Microsoft Windows, Microsoft Word, Supervisory Skills, Teaching, WordPerfect.

EDUCATION

1976 Miami Dade College, Miami, FL

Elementary Education

2009 Broward College, Hollywood, FL

Preschool Teacher Aide

Course Work Completed : Preschool Teacher Aide - 08-2009/01

1971 Miami Central High School, Miami, FL

Academic Studies

Course Work Completed : Academic Studies - 09-1969 / 06-1971

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