Scott Hilliard

Northfield, NH *****

adpzhe@r.postjobfree.com

+1-603-***-****

Work Experience

Service Administrator

Central NH Trailers - Loudon, NH

April 2021 to Present

Set up and schedule all service work. Set up and maintain service log of all repairs. Submit and follow-up all warranty claims. Assign work to technicians. Invoice and process all service repairs including warranty claims. Maintain excellent phone and in person customer service skills including meeting timelines for repairs. Ensuring parts are received timely for service work. Maintain records of all work. Maintain excellent telephone computer skills.

Service Advisor

Nucar automall Tilton NH

March 2020 to Present

Assist customers with scheduled appointment review needed repairs research warranty information assist customers with financing as needed. Advise customers on safety issues with vehicle, promote great customer relations.

High Sheriff

Merrimack County - Boscawen, NH

January 2007 to Present

Managed almost 80 employees responsible for 4.6 million dollar budget carried out statutory duties as elected sheriff provided assistance and safety to

25 town and 2 cities.

Education

Associate in Law enforcement /management

NHTI - Concord, NH

May 2001

Associate

Skills

• Microsoft Office (10+ years)

• Negotiation

• Contract Negotiation

• Budgeting

• Acquisitions

• Management

• Strategic Planning

• Legal Research

• Legal Drafting

• Forecasting

• Business Development

• Auto Service Management

• Research

• Pricing

• Contract Management

• Recruiting

• Process Improvement

• Supply Chain

• Project Management

• Account Management

• Marketing

• Writing Skills

• Financial Report Writing

• Salesforce

• Administrative experience

• Microsoft Outlook

• Dealership experience

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