Service Administrator Customer
Resume:
Scott Hilliard
Northfield, NH *****
**********@*****.***
Work Experience
Service Administrator
Central NH Trailers - Loudon, NH
April 2021 to Present
Set up and schedule all service work. Set up and maintain service log of all repairs. Submit and follow-up all warranty claims. Assign work to technicians. Invoice and process all service repairs including warranty claims. Maintain excellent phone and in person customer service skills including meeting timelines for repairs. Ensuring parts are received timely for service work. Maintain records of all work. Maintain excellent telephone computer skills.
Service Advisor
Nucar automall Tilton NH
March 2020 to Present
Assist customers with scheduled appointment review needed repairs research warranty information assist customers with financing as needed. Advise customers on safety issues with vehicle, promote great customer relations.
High Sheriff
Merrimack County - Boscawen, NH
January 2007 to Present
Managed almost 80 employees responsible for 4.6 million dollar budget carried out statutory duties as elected sheriff provided assistance and safety to
25 town and 2 cities.
Education
Associate in Law enforcement /management
NHTI - Concord, NH
May 2001
Associate
Skills
• Microsoft Office (10+ years)
• Negotiation
• Contract Negotiation
• Budgeting
• Acquisitions
• Management
• Strategic Planning
• Legal Research
• Legal Drafting
• Forecasting
• Business Development
• Auto Service Management
• Research
• Pricing
• Contract Management
• Recruiting
• Process Improvement
• Supply Chain
• Project Management
• Account Management
• Marketing
• Writing Skills
• Financial Report Writing
• Salesforce
• Administrative experience
• Microsoft Outlook
• Dealership experience
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