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Service Representative Customer

Location:
Hoffman Estates, IL, 60169
Salary:
40000 + commission
Posted:
January 20, 2022

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Resume:

Bob Lovatt

*** ****** **

Lake in The Hills, IL *0156

847-***-****

adpzgg@r.postjobfree.com

Professional Experience

C & B Lanscaping Aug 1996- Present

Owner

Brought in new business with flyers and phone calls

Ability to work in a fast-paced environment

Mow lawns, trim trees and bushes and landscape design

Suzo-Happ Jan 2014-Aug 2016

Account Manager

Call between 100-150 calls a day to talk about our existing and new products

Up sell new parts for the end user for their machines

Answer questions regarding our parts that they may have and tell them about our specials on our product

Team player, giving 110% to every call I make and to my company

FP Mailing Solutions, Addison, IL Oct 2011-May 2012

Inside Sales Rep – Temporary Assignment

Made between 80-100 calls a day

Brought in new business through calls and relationship building

Ability to work in a fast pace office

Established new accounts

Church Volunteer July 2009-Oct 2012

Assisting my church with their job group meetings

Participated in volunteer activities to support searches for new job opportunities

National Safety Council, Itasca, IL Aug 2002-July 2009

Inside Sales Representative

Exceeded sales goals every month

Brought in new business through relationship building

Troubleshooting problems and produced new business

Established new key accounts for the company thru cold calling

Responsible for set territory and bringing new accounts

Ability to work in a fast-paced office and able to make 60-80 calls per day

Responsible for 200-300 accounts

Promoted Price changes and promotions to all accounts

80-100 calls per day – 100% of Quota

New memberships per month- 90-100% of Quota

New and existing sales per month and year 90-100% of Quota

Ranking – Top 2 in sales per quarter and year

Xpect First Aid, Bensenville, IL July 2000-July 2002

Outside Service Representative

Brought in new business by making accounts aware of new and existing training

Exceeded monthly sales quotas

Improved myself with new training sessions each month

Provided professional service while listening to the company’s problems and solving them

Brought in new sales with promotions

New and existing sales per month- 90-100% of Quota

New accounts per month and year- 100% of Quota

Ranking – In the top 3 in sales per quarter and year

Sears, Hoffman Estates, IL May 1998-July 2000

Telecommunications – Temporary Assignment

Responsible for technical follow up with accounts

Helped out with phone problems in the building

Provided assistance with technicians to resolve phone problems

Up sold phone systems with end users

Customer Service Rep/Sales

Resolved customer complaints

Reported to several departments for issues and to help them out when needed

Employee of the month four times

Helping with the sales department with customer problems

Brought in new accounts while building relationship with companies

Computer Skills

Windows, Excel, Microsoft Word, Word Perfect, Internet and Outlook Sales Force

Education

Harper College, Palatine, IL

Associates in Business Administration



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