Deatrice Simmons

Charlotte, NC *****

adpzf0@r.postjobfree.com

470-***-****

Profile of Qualifications

Top performer with exceptional communication and public relations skills outstanding records of achievement coupled with effective leadership procedures. Energetic and assertive, skilled at coordinating multi-faceted operational tasks

Work Experience

Remote Benefit Verification Specialist

November 2021 to

Verify patient benefits on behalf of providers

Making outbound calls to payers/insurance

Input data into Patient Plus System

Making sure all patients insurance verified before schedule appointments

Remote Benefits Administrator

Benefitfocus-Charlotte NC

September 2021 to November 2021

Answering inbound calls

Assisting customer for opening enrollment for benefits

All North Carolina employees

Remote Customer Service

Maximus Federal - Charlotte, NC

April 2021 to July 2021

Answering inbound calls

Assisting customers with information

Searching data for customers take Vaccine Shots

Benefit Verification Specialist

AmerisourceBergen with Lash Group - Charlotte, NC

November 2020 to February 2021

Verify patient benefits on behalf of providers

Making outbound calls to payers/insurance

Input data into Patient Plus System

Making sure all patients insurance verified before schedule appointments

ICD-10

Customer Service

Consumer Cellular - Pheonix, AZ

January 2019 to January 2020

Answering inbound calls

Setting up new accounts

Reinstate/Cancel accounts

Taking payments

Troubleshooting devices

Optometric Tech

Dr. K Hampton Walmart Vision Center – Dallas, GA

January 2016 to December 2018

Answering phones, greeting customers, and checking in patients

Running insurances

Dispensing contacts & glasses

My Vision Express (System)

Pretesting on Tonometry, Autorefractor, Visual Field and Fundus Photography

Administrative Assistant/In house Sales/Warehouse

Diamond Distributor - Atlanta, GA

May 2014 to December 2015

Answering multiple phones lines

Input inventory and closing out invoices

Maintain accounts shipping/receiving

Pulling orders and delivering to customer

Reaching out to customers with outstanding invoices

Billing customers credit cards, checks once order been delivered

Once checks issued ran into remote online deposit system

Daily cash bank deposits

Education

Associate In Business Management/Administrative

Bryant & Stratton College (April 2012)

Skills

Microsoft office Word

Excel and PowerPoint

Office skills

DDI System

Outlook

Public Relations

Insurance Verification

Benefit Administration

Typing

ICD-10

Recruiting

Negotiation

Contact this candidate