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Trinidad Customer Service

Location:
Brooklyn, NY
Salary:
$20-$25 per hour
Posted:
January 20, 2022

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Resume:

Profile:

A strong professional leader with over seven (7) years supervisory experience. Proven ability to build and motivate teams, to reach their goal as they make a positive impact in the Public Sector. Experience in problem solving, project management, change management and monitoring and evaluation. Excellent communicator with an emphasis on building strong relationships and being client focused.

Experience:

Assistant Manager Hospital Administration Ag December 2019, March -August 2021

Assists in administration of San Fernando General Hospital and Teaching Hospital.

Maintains proper working conditions for all staff, safety.

Allocates space for departments that needs to be relocated.

Manages departments under Hospital Administration purview.

Coordinates activities to meet Hospital guidelines

Communicates and supports all department where needed.

Ensures all the necessary PPE, tools and equipment is in place for staff to perform their daily duties.

Manages five (5) departments under Hospital Administration

Sewing Services Supervisor- San Fernando General Hospital 2013- Present

Supervising 14-15 professional and well skilled seamstresses.

Developing all policies and standard operating procedures with staff

Generating quarterly, monthly and weekly reports.

Maintaining great customer and quality services.

Completing all Staff performance appraisal in the Sewing Department.

OFFICE ASSISTANCE/ WARDSMAID-2010-2013

South-West Regional Health Authority CHAIRMAN’s OFFICE.

Prepared the Chairman Office, before and after all meeting and functions

Delivered requests to various departments

Assisted in all requested area by the Corporate Secretary and Members of the Board of Directors

WARDSMAID 2004-2010

South-West Regional Health Authority

Cleaned all wards assign this entailed, mopping, scrubbing, wiping and dust.

Emptied all bins on the wards and in pantry.

Washed wares in the Main Kitchen at times.

Maintained the cleanliness of the environment for all staff and patient.

SALESCLERK 2000-2003 Queensway Limited

Customer service representation

Assisted all customers with their requirement needed

Maintained a well structure and clean store providing the best service.

QUALIFICATION and EDUCATION

Bachelor’s Degree in management and Entrepreneurship 2016-2018

College of Science Technology and Applied Arts of Trinidad and Tobago

Associate Degree in Business Administration 2012- 2016

College of Science Technology and Applied Arts of Trinidad and Tobago

Facilities and Building Management (short course) October 2019 –December 2019

Cipriani College of Labour and Co-operative Studies

Certification in:

Shelter and Shelter Management Course November 9th 10th 2016 and January 27th 2017. SWRHA, USAID and ODPM

Participation Certificate from SWRHA for “Developmental Sessions for Supervisors and Middle Managers” (March 15th 17th 22nd and 23rd 2016)

Basic and Advances Infant and CHILD CARE 2008-2009 Trinidad and Tobago Registered Nurses Association Nursing Academy

Certification of Performance in Garment Construction April 1992-1993 SERVOL Life Centre Forrest Park Claxton Bay



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