Customer Service Human Resource
Resume:
Teresa Brake
Sandusky, Ohio **870
********@***.***
Executive Summary LinkedIn_
An Experienced Customer Service Representative, Manager, Human Recourse personal and payroll administration with extensive computer knowledge. Experience in phone etiquette and organizational skills. Committed to producing high quality that are on time, within scope and cost effective.
Education
2012-2015 Ohio Business College – Sandusky, Ohio
Associates Degree
Focused: Human Resource Management with concentration in Business Administration
Professional Experience
Conduct phone interviews and orientation for new associates
Create and maintain procedures and processes for Human Resource Department
Payroll experience/ notary experience/account payable-receivables
Completed return material authorizations, credit/debits, and customs paperwork on a time
Responsible for all of customers/ employees’ complaints to put into the quality system
Completed reviews and entry of all customers purchase orders and verification of deliveries
Quality Control
Customer service/cash handling/key holder/communication
Establish and maintain trustworthy, professional business relationship with all customers
Work Experience
Human Resources/Payroll
January2021- May 2021
Westaff/Alkon Corporation
Duties: working with temps, paycom, onboarding, filing keeping files of employees up to date temps and employees, handling situations the accure, answering phones, emailing temp services
Human Resource/Payroll
May 2018-Present
Kasper Auto Group
Duties: Inputting new employees in to CDK, ANM, Paycor...Etc.., cash handling, payroll, keeping the files up to date, answering phone, handling situation when employees could not manage. Also have a notary.
Assistant Manager
2016-2018
Goodwill
Duties: Running a retail store, customer service, hiring and firing, cash handling, keyholder, scheduling, answering phones, and managing 15 employees with and without disabilities.
Store Manager
2015-2016
Family Dollar
Duties: Customer service, hiring and firing, cash handling, banking, keyholder, scheduling, and managing
Core Qualifications
Microsoft excel, PowerPoint, word, access, college account
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