Medical Assistant Customer Service

Maria G Rios

*************@*****.*** 575-***-****

CAREER SUMARY

Outgoing and friendly cashier with reputation for accuracy and high customer service standards. Track record of correctly handling payments and maintaining correct drawer totals. Organized, detail-oriented and collaborative team player seeking full-time position.

SKILLS

Bilingual, Spanish/ English Customer Service Type 80 WPM

Answer Phones Scheduling Data Entry

Management Handle Money Inventory

CERTIFICATIONS

Certified, Microsoft office Suite 2019 Word/Excel

Certified, Electronic health Records (CHERS)NHA certification

Certified, Medical Administrative Assistance (CMAA) NHA certification

Experience

2021. Medical assistant

Mountainview medical group Las Cruces NM

Provide patient-care services Examine patients, verify all medical history and chart notes. Make preliminary diagnosis regarding any follow-up procedures needed. Order diagnostic tests as required. Create and maintain patient-care plans, while instructing and guiding patients on progress. Prescribe medication as needed under the direction of a physician. Perform supportive procedures Perform procedures such as immunizations, injections, suturing and wound care, and managing infection.Other duties: Answer phones, take messages and greet patients. Educate patients regarding diet, family planning, emotional problems, and health maintenance. Act as the backup to the physician when emergency treatments or complex procedures come up. Display professional judgment regarding consultation with supervising physicians concerning appropriate treatment.

2021 Medical assistant

New Mexico Sonographics,Las Cruces NM

Assisting the physician during examinations. Collecting and preparing laboratory specimens. Performing basic laboratory tests. Instructing patients about medication and special diets.

2020

Front Desk Receptionist

South more Medical Clinic, Pasadena TX

Provide a variety of support functions like answering phones, scheduling patients, take patient vitals, documenting patient HPI, as well as perform daily office duties and maintain efficient workflow during practice hours of operation.

2016-2017 Cashier/Shift Manager

Lowes Fiesta Foods supermarket, Las Cruces, NM

Handle cash management duties contribute to the goals and sales target of the store, also prepare deposit loans along with other administrative staff. Ensure proper storage of merchandise track daily cash report and model customer service approaches.

2014-2015 Cashier/Shift Manager

McDonald’s restaurant, Las Cruces, NM

Creating employees schedules each week, resolving customer complaints and training or guiding assistant managers greeting customers also taking orders, collecting payments. Recommending products, promoting special deals, matching cash with records, arranging food items on trays and cleaning the premises during down time.

EDUCATION

2019-2020 Diploma, Medical Office Administration (MOA)

Interactive College of Technology, Pasadena TX

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