Customer Service Waverly
Resume:
Upper Darby,PA
**********@*****.***
Skills Summary
Event planning, coordinating dates & schedules .
Retaining my important information to create banquets event orders & distribution.
Answering phones, also divulging clients & helping business sales by scoping competitors.
Assisted in organizing staff meetings, and client amenities.
Efficient in Microsoft word, excel, & PowerPoint.
Diffusing disputes with employees, & clients
Works great individually and also with others
Puts needs of the business first
Delegating routines, documenting, & inputting dates for future events, touring location
Education
Art institute of Philadelphia
Vocational certification in baking and pastry arts .
Studied in business class as well for administrative practices
Experience
Four season intern 2013 – shadowing, BEOs, touring, scheduling clients, distribution, gathering facts on clientele customer
Service training
Philadelphia Academies 2013-2014– hospitality, event planning, shadowed HBCU conferences, retained Valuable information, note taking for review. Conducting interviews & customer service training
Valley forge casino 2015- 2017 line cook / hospitality & customer service
Waverly heights – currently working, line cook, interactive with residents, answering phone calls, directing calls to proper locations, crating new ideas for menus, logging temperatures,
Effective Organized skills & time management
Hospitality attitude to make for efficient customer service & problem solving
Awards & certification
Hospitality awards
Vocational certification
References
Waverly heights – Vance 215-***-****
Valley forge – Kevin Alleyene
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