Contact Details Customer Service

CURRICULUM VITAE OF SINETHEMBA HOPE MBELE

Sinethemba is a young ambitious African woman, who is hard working and dedicated to her job. Possesses commitment to deliver customer service excellence and a reputation for ensuring customer satisfaction.

PERSONAL DETAILS:

D. O. B: 1997-Oct-11

Gender: Female

Contact Number: 076*******

Email address: adpyyi@r.postjobfree.com

Address: 210 Tshinavheni Street Zone 6 Meadowlands 1852 EDUCATION:

Qualification: Grade 12

Institution: St Endas Secondary school

Year: 2015

Qualification: NQF Level 3 in contact centre and business outsourcing support Institution: Bytes People Solutions

Year: 2018

Qualification: N2 Electrical engineering

Institution: South West Gauteng College

Year: 2016

CURRICULUM VITAE OF SINETHEMBA HOPE MBELE

WORK EXPERIENCE:

Name of Company: Byte People Solutions

Occupation: Contact centre agent

Duration: July 2017- Till now

Duties:

Assisting customers with disabilities

Capturing customer information

Assisting customers with product knowledge

Assist customers who want to return to the network provider SKILLS :

Typing

Communication

Data capturing

Attentiveness

Patience

Time management

Product knowledge

REFERENCES:

Contact person: Samantha Rantai

Occupation: Facilitator

Contact details: 011*******/ 083*******

Contact person: Ismael Ncube

Occupation: Team leader

Contact details: 082******* / adpyyi@r.postjobfree.com

Contact this candidate