JACOB SIBUSISO MASANGO SHORT RESUME INFORMATION
PERSONAL ATTRIBUTES
-I am essential strongly knowledgeable verbal and written communication skills
-Participate in responsible in life of local, national and global communities by ensuring that service is delivered in conducive. Work effectively with other members of team, group, organization
-Service delivery management,
-Office administration management
-Technical engineer, computer network technologies specialist.
-Interpersonal skills: Able to operate as good team player
-Client service oriented
-Ability to work independently and in team
-Ability to work under stressfully condition
-Strong leader with experience in maintenance, support, troubleshooting, problem solving and administrator
-Passionate about Technology
-Driven for success
-Flexible
-Neat and presentable
SKILLS KNOWLEDGE AND EXPERIENCE
-Microsoft Certify System Engineer and Networking Essentials
-Microsoft server
-Active directory
-Networking and internet
-Microsoft windows 7,8 and 10
-Microsoft office console administration
-Computer services and networking installations and troubleshooting
-Routers
-Firewalls
-Point to point protections
-Technical support, remote and onsite
SOSHANGUVE BLOCK K
PITSE STREET 1093
CITY OF TSHWANE
0152
Phone: 064-***-****
E-mail: adpyxr@r.postjobfree.com
Curriculum Vitae
Surname Masango
Names Jacob Sibusiso
Work Telephone 079-***-****
Cell number 064-***-****
Date of birth 1989 / 09 / 25
Identity number 890-***-**** 086
Nationality South African
Marital Status Single
Health Good
Driver License Code 10
Languages
Speak
Read
Write
English
Good
Good
Good
IsiNdebele
Good
Good
Good
IsiZulu
Good
Good
Good
Tswana
Good
Good
Good
High School Attended Phumzuile F.E.T Secondary School
Grade 12
(Matriculated 2010)
Grade 12 Subjects
English, Ndebele, Life Orientation, Mathematical
Literacy, Economics and Business Studies
TERTIARY QUALIFICATION DETAILS
Tertiary Institution PC Training and Business College
(Richfield Academy)
Qualifications Certificate of Network Essentials Certificate of System Engineer
MCSE 2003
MCITP 2008/10
MCTS 2008/10
Network and Computing Infrastructure Plan
Network Threats and Mitigation
Authentications and access controls
Network Devices
Open Systems interconnections specification
Command – Lines tools support
Field specialized
Configuration Windows Server 2008 Active
Configuration Windows Server 2008 Application
Configuration Windows Server 2008 Enterprise
Configure and managing DHCP Server
Configure and managing DNS Server
Wireless Networking
Configuring Print Server
Maintaining and updating windows server
Technical support
Desktop support
Helpdesk support
CURRENTLY STUDY
Tertiary Institution Dzindalo Consulting
Qualifications Service Delivery Management
(National Certificate: Public Administration)
Field specialized
*Apply client service techniques to improve service delivery
* Relationship between service communication & client behavior
* Client service techniques & professional conduct
* Client service techniques to high-risk customer relation
* Professional conduct in service provision
* Manage service delivery improvement
* Develop a service delivery improvement plan to meet organizational targets
* Apply service delivery improvements and honour client confidentiality
* Organizational service delivery improvement plan
Year 2020
WORK EXPERIENCE
Institution Department of Education Zithuthukiseni Primary School
Position Senior Administration Clerk
Department Department of Education
Institution Contact 079-***-****
Year 2014 to-date
Interests and Hobbies Composing Music
Online Marketing
References (Principal) Mrs. C.M Masango
(H.O.D) Mr. M.P Mongatane
(Mother) Lilian Shabangu