Carrie Reeves

**** ****** **

Township of Liberty, OH 45044

adpys6@r.postjobfree.com 513-***-****

A dependable professional with years of experience in a fast paced environment with superior adaptability to changing situations. Possesses a high degree of integrity with proven leadership skills as demonstrated by outstanding communication skills, work load prioritization, and teamwork.

WORK EXPERIENCE

CareSource 05/2020 - present

Executive Assistant

• Provided excellent and seamless administrative support for VP to empower them and their team to operate efficiently and effectively

• Improved office efficiency by implementing one stop office supply and distributions lists for the team

• Responsible for scheduling travel both international and domestic

• Coordinated meetings and events including finding a location, catering, attending the events to provide support, preparing materials, and other needs for a successful event

• Accountable for handling confidential information on a daily basis

Luxottica Retail 08/2006 - 05/2020

Administrator HRBP 11/2016 - 05/2020

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Administrative Assistant 07/2010-11/2016

• Provided excellent and seamless administrative support for 3 VP's to empower them and their teams to operate efficiently and effectively

• Improved office efficiency by implementing one stop office supply system and distributions lists for the brand

• Responsible for scheduling travel both international and domestic

• Coordinated meetings and events including finding a location, catering, attending the events to provide support, preparing materials, and other needs for a successful event

• Accountable for handling confidential information on a daily basis

• Responsible for the launch of the Recognition Team

HR Records Processor 08/2006-07/2010

• Processor for 20,000+ associates throughout the United States, and Puerto Rico utilizing PeopleSoft systems.

• Processed records data received from field.

• Managed accounts and report deficiencies and inaccuracies.

• Assisted department manager in training new hires and current associates in processes and procedures

• Adhered to SOX compliance as defined by departmental procedures

• Reviewed and audited records per company and legislative guidelines

• Documented records procedures and updated existing as needed

• Implemented Personal Change Forms (PCN) for assigned accounts throughout the United States and Puerto Rico.

• Reviewed within 48 hours, information pertaining to new hire records for accuracy.

• Assisted with new hire and current associates records

GE Consumer Finance Americas 05/1998 – 08/2006

Customer Service

• Provided quality customer service in a timely manner

• Assisted customers with their credit card accounts

• Conducted and assisted with training and development for current and newly hired associates to the department

• Resolved escalated caller issues by explaining options available to resolve caller complaints or account errors.

• Assisted with the interview and selection process of department

• Received awards for outstanding customer compliments

• Organized and developed team motivational programs designed to reward team members for achieving goals that were outlined by the company

• Resolved complex client issues that required additional attention and research

TECHNICAL SKILLS, TRAINING, AND AWARDS

• GE Management Training Course (2 day)

• GE Soft Skill Training Course (1 day)

• GE United Way Volunteer Hours Award 2000

• GE Exceptional Performance Award

• GE Quality Award

• Rising Start Award for Performance at Luxottica

• Proficient in HRIS, PeopleSoft, SAP, ATS, Kronos, ADP, Ceridian, CASS, FDR, Genius, PowerPoint, Access,

• File bound, Novell, Outlook, AS/400, Microsoft Windows, Excel and MS Office Applications.

EDUCATION

Bachelor of Science in Psychology

College of Mount Saint Joseph - Cincinnati, OH 2002 - 2007

SKILLS

Microsoft Office, ATS, PeopleSoft, Excel, Word, Outlook, Kronos, Visio, OneNote, Organizational Skills,

Oracle, Filebound, SAP, ADP, PowerPoint, FDR, Ceridian, Concur, As400, AFS

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