Post Job Free

Resume

Sign in

Data Entry Customer Service

Location:
Stafford, TX, 77497
Posted:
January 19, 2022

Contact this candidate

Resume:

Nwachukwu Imma

***** ***** **** **. *******, TX *7082

Email: adpyqy@r.postjobfree.com

832-***-****

Clinical Research Coordinator with over 2 years of experience in research-proved record trails using client’s electronic data capture system to coordinate clinical research studies by identifying clients. Patient safety, track inventory and interact with outstanding customer service on site. Collecting, and inputting of clients’ data using Amazon workspaces, and ensuring that the data are secured using Microsoft Authenticator App. to oversee companies’ protocols. Team player with great communication skills.

Detail-oriented site manager with strong analytical and critical thinking skills in evaluating complex issues from multiple perspectives to driven smart decision-making that delivers studies on timelines.

THERAPEUTIC AREA:

Oncology: Leukemia, Solid Tumor, Breast Cancer and Advanced Malignant Tumors, Interventional clinical trials test the safety and effectiveness of a candidate drug, therapy, or experimental treatment.

Center for Disease Control Vaccination (CDC) Scheduler /COVID 19 Contact Tracers.

Respiratory: Asthma.

Cardiovascular: Myocardial Infarction.

COVID 19 Contact Tracers.

Work Experiences:

CDC Covid 19 Vaccination Data Entry Scheduler

CSR 111 Operations

Fed. CDC Vax /SCA

March 2021 to July 2021

Responsibilities:

Provides front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting Covid 19 program objectives and customer service level agreements.

Using a computer-based phone system to answer client Corona virus vaccination questionnaires and ensuring that, CDC facilitates and fulfill caller requests for their first and second dose appointments

Using Medidata Rave to enter patients’ data including study assessments, visits, Labs, Vital signs, medications, medical histories information through electronic data capture.

Responsible for ensuring confidentiality of client information using electronic data capture system (EDC) and Microsoft Authenticator App to computerized Covid 19 vaccination all data entry information.

Provides customer service inbound support via telephone when needed to assist the calling center department.

Retrieves, analyzes and research data from multiple data bases with the answering of clients concerns and completes direct data entry into designated internal automated systems in accordance with CDC project policies and procedures.

Facilitate translation services for non-English speaking callers according to CDC outlined guidelines.

Track and document all inquiries using the applicable systems using Amazon workspaces.

Makes good own decisions with little to no supervision to the job

Research Coordinator (Oncology)

University of Texas Medical Branch - Galveston, TX

September 2019 to January 2020

Responsibilities:

Worked as the backbone of the sites and assisted with query resolution by following sponsors existing protocols.

Develops, coordinates and reviews research study procedures to ensure receipt, completeness with an accuracy of research data required for studies and act as a contact for clinical trial supplies and other vendors as assigned.

Coordinates all regulatory aspects, such as preparing safety reports, adverse events, FDA compliance, Drug Company monitoring, laboratory standards; and laboratory standards; maintains databases related to these regulatory aspects.

Ensures the integrity of the data submitted on Case Report Forms (CRFs) using electronic data capture system to computerize collected client’s clinical data entry in electronic format.

Chart and review of patient's medical records and collection of study data and entering data into EDC (as well keep EDC up to date) in line with HIPPA.

Pre-screening patients over the phone, and scheduling patients for an in-person appointment.

Coordinates aggregation and maintenance of local and national research data required to ascertain and identify research study outcomes; oversees and may perform entry of research data, coding, retrievals, adjustments, additions, and computer backups.

May develop and monitor budgets; negotiates participant rates; approves expenditures; pays invoices; reconciles accounts associated with studies.

Using Clinical Trial Management System (CTMS through E-Clinical to manage and track clinical trials budgeting, projects, and reporting.

Develops and prepares medical statistical research reports, charts, and graphs as required during research studies.

Assists in the design of the research survey form to capture required participant information; interviews research study subjects and family members to gather research study information.

Develops procedures to determine subject eligibility; screens, recruits, and enrolls subjects, ensuring and documenting proper informed consent; tracks subjects' information from multiple projects.

Prepares informed consent forms for subjects' families.

Coordinates collection and data management of national research studies from multiple projects by interacting with internal and external research data managers, patients, and physicians for coordination of tissue samples, lab data and protocols, and other statistical information concerning research study subjects.

Serves as primary liaison and prepares annual reports for federal, state, and/or local agencies.

Research Coordinator /Medication Aide:

University of Texas Medical Branch - Galveston, TX

January 2017 to November 2018

Responsibilities:

Administering medications to patients per doctors' prescriptions, following the five rules of medications.

Chart and review of patient's medical records and collection of study data and entering it.

Pre-screening patients over the phone, and scheduling patients for in person appointment.

Ensuring that all prescriptions are taken properly, and dosage instructions are followed.

Also observe patients, noting any changes to their appearance or behavior, and answer questions about medications from patients and family members.

Maintain patient records, accurately recording when medications have been dispensed and adding other care notes, as necessary.

Follow Safe Handling Procedures by properly store medication. This includes refrigerating certain medications and keeping narcotics and potentially dangerous medications in safe storage, so they are not accessible to patients.

Take Vital Signs and Set up medical equipment and assist with medical procedures.

Answer calls and observe changes in a patient's condition or behavior.

Provides direct care to patients with or without the supervision of registered nurses and assist medical staff complete tasks around their assigned unit or clinic's and accommodate patient needs.

Work independently under the general guidance with less supervision.

Clinical Research Associate Officer (Patient Recruiter)

Four Js Community Living Center

February 2016 to December 2017

Responsibilities:

Used electronic information systems management to improve all medical operating procedures and policies in the facilities.

Pre-screening patients over the phone, and scheduling patients for in person appointment.

Supervisory experience on clinical AIDS education and training treatment pathway by providing data analysis and accurate report writing on HIV and the hepatitis C virus with guidelines for the care of patients infected with these viruses.

Chart and review of patient's medical records and collection of study data and entering data into EDC (as well keep EDC up to date) in line with HIPPA.

Developed and prepared charts, and graphs statistical research reports as required during research studies and ensuring that medical procedures are adequate and conform to state and federal laws.

Prepared treatment pathway to clients as to provide guidelines for the care of patients infected with these viruses

Provide electronic information administrative and clerical assistance to the physician.

Electronic medical records keeping with tracking and arrangement of on-site visits and logistics.

Reviews patient medical record electronically for outstanding orders and notifies the nurse of stat orders and medication changes, supported by service of excellence and quality for all patients.

Technical Experience:

Amazon workspaces and Microsoft Authenticator app workstations: Medidata Rave, Electronic data capture system, Microsoft Office Suite, Word Perfect, Windows XP, Windows 2000, SAP, Kronos, BRACKET & RIVES (IVRS/IWRS), Medidata, Veeva Vault, ECLIPSE (CTMS), CLIN Sight EDC System, TAO Database, Review.

Skills: COVID 19 CONTACT TRACER • Clinical Research • Clinical Trials • Medical Collection • Kronos • Proficiency in basic computer functions, Office 365, internet access Medical Records • Eclipse • Microsoft Excel •.

Education:

Nursing graduate (Registered Nurse (RN) in view)

Trained UTMB Comprehensive Clinical Researcher University of Texas Medical Branch

Bachelor’s degree, and Associate Degree Houston Community College School - Houston, TX.



Contact this candidate