Rodel L. Silvano
*** *********** **. ******* *. Quezon City
093********/ 094********/ adpyqp@r.postjobfree.com
Personal Profile
AGE:32 years old
BIRTHDAY: October 28, 1988
RELIGION: Roman Catholic
CIVIL STATUS: Married
SEX: Male
HEIGHT: 56
WEIGHT:168 lbs.
Career Objective/Summary
Objective: To secure a mid-level I.T. Support Customer Service job with a respected employer in the Information Technology industries, with room for upward advancement based on performance.
Summary: A dedicated, helpful I.T. Support Representative with a highly skilled experience in troubleshooting computer and other computer related problems. Able to work independently and use in-house resources effectively, such as online databases and problem resolution procedures. Willing to do shift work and weekends if required.
Work Experience
October 2007- April 2010 Computer Technician
COMPLINK MARKETING INCORPORATED
Meet the customers satisfactory of their computer needs
Troubleshoot the desktop or laptop and other computer peripherals that customer brought back to us
Inventory of computer parts and product in the branch
April 2010 -June 2010 Technical Representative
LRA PACIFIC/ SMARTMATIC CORPORATION
Serve as national support all throughout the election period via telephone
Talk to a PCOS Machine or CCS Technician and gave them instruction of troubleshooting on a such problem occurring on the Election day
June 26, 2010 - Present Technical Support Staff
H&D Information Technology Incorporated
Daily visit the school assigned to us
Maintain the computer laboratory in good and in working condition all the time
Maintain the Internet connectivity and other network connection throughout the school
Perform monthly inventory of the computer laboratory of the school
Perform repairing and troubleshooting of other computer peripherals at the school
Perform audio and sound setup of speaker system
Create movie slideshow whenever there are program in school
Record or take photos whenever there are program in school
Education
June 2005- May 2007 B.S. Computer Technology
Asian Institute of Computer Studies
June 2001- March 2005 Batasan Hills National High School
June 1996- March 2001 Payatas A. Elementary School
Rank: 8th Honorable Mention
Skills, Certifications and Achievements
Achievements:
Best Technician (Year: 2008) COMPLINK MARKETING INC.
Best Technician (Year: 2009) COMPLINK MARKETING INC.
Certifications:
TESDA CHS-NC2: 131************
Cisco CCNA 1-4 Course Completion
Skills:
Troubleshooting of Desktop, Laptop and other Computer Parts and Peripherals
Perform Network connection through wired and wireless device
Configuring IP addresses, Static or Dynamic
Installing Microsoft Product and other Microsoft Applications
Dual Booting MACINTOSH OS and Microsoft Operating System
Hobbies and Interests
Testing new updated software and applications in the internet, download useful software for optimizing computer operation, Motorcycle riding, Playing Basketball,
Organizations
F.I. ALLIANCE RIDERS CLUB
Mio Owners Republic
Character Reference
Arman Edrada/ Computer Technical Coordinator - 092********
Liwayway Morquicillo/ ACELINA SCHOOL PRINCIPAL - 094********