Sohaib Ahmed Siddiqui

Cell: + ***-** – *******

Email: adpykt@r.postjobfree.com

VALID UAE DRIVING LICENSE

PROFESSIONAL SUMMARY

14+ year professional experience in Implementation, Projects Design, Project Management, Strategy.

Graduate in Computer Science from USA.

Diploma in E-Commerce from UK.

Diploma in Legal Studies from Ireland.

Certified IRCA Auditor for ISO 9001:2008 (registered in 2015)

Demonstrates strong written and verbal communication skills and ability to establish rapport with clients.

Strong orientation in customer service/satisfaction, quality and efficiency.

Good communication and interpersonal skills, and the proven ability to communicate effectively with senior management, customers

and team members.

Possesses contagious enthusiasm with the ability to excel in the fast-paced, time-sensitive environment.

Extremely productive in a high volume, high stress, environment. PROFESSIONAL EXPERIENCE

Horizon Software Services LLC. - Dubai – United Arab Emirates March 2015 – Till Date Trainig Manager:

Develop and administer training programs for employees, assesses training and development needs for organization, help individuals and groups develop skills and knowledge, creates training manuals, present in-person training sessions and monitor training for effectiveness.

Oversees training programmes that include web-based seminars, printed manuals, group sessions, training videos, and more

Determines training needs and requirements for an organization or group by meeting with managers, talking with

employees, or administering surveys

Reviews existing training materials produced by third parties to determine appropriateness and relevance

Modifies or creates course materials and training manuals to meet specific training needs

Presents in-person and online training sessions or hires qualified personnel to do so

Schedules training sessions, organizes information technology and other equipment, and manages course enrolment

Monitors training programmes and manuals to ensure that they are effective and up-to-date and makes updates as necessary

Works with managers to address learning issues, instruction problems, or new educational needs regarding specific employees

or departments

Manages costs for all programmes, productions, and publications in order to report to organization executives regarding a

return on investment

Specialise in a particular industry and keeps current on the activities and needs of that industry by attending regular meetings,

conferences, and seminars

Maintains understanding of new educational and training techniques and methods N V S Solution (Al-Taaraf Group Company) Oct 2013 – Feb 2015 Parent Company PROLINEUK® - Dubai – United Arab Emirates Training & Development Manager:

Assess employees’ skills, talents, performance and productivity and prepare written evaluations with advice for improvement

Oversee the training in all key areas of warehouse operations, including order building using CMS, Technical Trainings,

Product Orientations for Sales Staff, New Product Launch and Seminar & Exhibition Trainings.

Research new training materials and supplies that might enhance our training procedures and provide value to our employees

On-board new hires and assign them to training sessions

Identify future training needs and create curriculum to facilitate that training

Search for gaps in training material or content that should be filled to ensure safety and productivity among staff members

Communicate with team members, trainers and management to ensure all needs are met. Tackling an in-house team of 70 people within the region. The team consists of Onsite technicians, Engineers, Online Support Engineers and Retail Support staff. Hundreds of projects delivered mainly for HOTELS, Villas, Buildings, Offices, Commercial property & Government Installations. The Technical Systems included training of the following system:

CCTV System (Both IP & Analog Systems)

Access Control System (Standalone & Network Based)

Time & Attendance System

Gate Barrier System (ProlineUK & Nice Brands of equipment)

Burglar Alarm Systems (Stand Alone & Centralized Systems)

Hotel Locking System (ProlineUK Brand)

Intercom System (Standalone, Analog & IP Based Systems)

X-Ray Baggage Scanners

Walk Through gates

Parking Management Systems (Ticket & Token Based) TS Middle East – Dubai Silicon Oasis, Dubai - United Arab Emirates Sep 2010 – Aug 2013 Technical Manager – Projects (North Africa – Middle East – South East Asia): Duties include but not restricted, support for the regional partners and developing products. The job responsibilities include immense communication skills with clients to understand the requirements and forecast the project update and provide feedback to the Implementation team who were located on sites. Coordinating between Vendors, Suppliers and Contractors of Multiple European, American, Australian and Korean Brands to control costs and plan strategies to further improve project timelines. Immense travelling in the Africa, Middle East & Asia region. Maintained Repository: All Projects (Proposals, Work Plans, Status Reports, Changes) ent

d ensure timely quality deliverable to client

Projects Handled:

Junaid Jamshed 23+ Sites (Centralized CCTV Solution over fiber-optics throughout the nation) – Pakistan

International Geomological Instititute – (Facial Recognition based Access Control System) - UAE

Luxurius Commoditites – (Facial Recognition based Access Control System )- UAE

Dubai World Archieve Center – (IP – CCTV Solution with Storage) - Govt. of Dubai - UAE

Emirates Park Tower Hotel – (Motion Sensors for Lighting System ) - UAE

Key Technology Integrated Solutions – Dubai, United Arab Emirates July 09 –Sep 2010

(Business Unit of Access Communication Systems – Dubai) Project Manager:

My Duties included assigning work to deputy project managers, inspecting their work for accuracy, conducting weekly meetings on project progress and provide timely and constructive feedback, as well as identifying training opportunities and providing career path guidance as well as hands-on re-estimating and budgeting help for direct reports.

- Coordinating and running a project kick-off meeting and completing the project layout before mobilization.

- Assisting Contractors and Sub-Contractors in developing a project schedule utilizing the Critical Path Method.

- Developing cost codes and assigning costs and manpower to the schedule.

- Monitoring project progress, preparing monthly and quarterly reports analyzing the accuracy of the budgets, schedules, as well as cash flow and manpower forecasts. Oversee special projects.

- Participate in and prepare documents for meetings and corporate strategic planning sessions.

- Identifying opportunities for cost-saving measures and quality improvements.

- Provide field office support for project documentation, layout and reviewing change orders.

- Compile information for large purchase orders, coordinating with purchasing the acquisition of major materials, monitoring tools and equipment requirements with the project Superintendent and warehouse.

- Acquire permits and licenses for projects and ensuring all inspections are handled correctly and timely.

- Coordinating with the Accounting Department to ensure timely and accurate project billing.

- Meeting with the owner and/or general contractor’s representatives to review and define the project scope and identify new business opportunities.

- Conduct daily meetings to keep the owner informed of the project’s progress.

- Assures a timely completion of project close-out including a completion of punch list items, the submittal of accurate as-built drawings, operation and maintenance manuals, and subcontractor specifics as well as any other administrative requirements. Projects Handled:

Ministry of Interior Abu Dhabi (UAE) (Installation of CA – Server Performance Management, Network Performance Management, Network Fault Management and Report Management)

Warid Telecom (Uganda) – (Deployment of CA – Centralized Desktop Management & Asset Management).

Access Communications Systems – Dubai, United Arab Emirates March ’08 – June 09

(Group company of EMITAC- UAE)

Duties included but not limited to coordinating and integrate activities across multiple functional lines.

Ensure timely and effective communication with the project team and project stakeholders

Manage project dependencies and team and stakeholder relationships as it relates to the project

Provide strong planning and process skills to the team, and assume accountability for the definition and execution of the project plans including project initiation, planning, execution, monitoring and controlling, and closing out of the project

Performance evaluation and Project reporting

Facilitate communications between the project team and stakeholders to prevent issues, rectify issues,

manage risk and support delivery of the project objectives

Project Engineer:

Client : DUBAI POLICE GENERAL HQ

Project: Implementation of CA-DMS and CA-UNI AI.

Client : DUBAI EXECUTIVE COUNCIL FOR SPECIAL PROJECTS SSC Project: Implementation of Data Center & Avaya System. Projects In-Charge:

Client: ASWAAQ (HO + 8 Branches in Dubai (Centralized Connectivity)). Project: Implementation of Aeos Software over the network. Client : Karma Kafe’

Project: Implementation of Security Systems.

Client : Galleries Lafayette (Dubai Mall Site)

Project: Implementation of Time & Attendance Solution + NAS for Video Achieving. CUBA COMPUTER – Sharjah, United Arab Emirates Dec 2004 – Feb 2008 Senior Sales Assistant.

Maximize sales within store ensuring awareness and understanding of the selling features of stock.

Advise customers on how to take care of merchandise and advice on the appropriate products to use.

Give product care and advice to customers to encourage sales.

Ensure customer Service is delivered 100% of the time.

Deal with customer complaints in an efficient and pleasant manner. Network Engineer

Configuration and Maintenance of Cisco Routers i.e. 800, 1600 and 1700 Series Routers.

Basic installation and maintenance of Cisco PIX 500 Series Firewalls.

Configuring Network Security through Microsoft Group Policy.

Installing and commissioning Internet Access Policies using Microsoft ISA Server 2000/2004.

Configuring Cisco switches i.e. 2900 Series.

Design and Installation of Wireless Networks using Cisco (Linksys) wireless AP.

Installation, Configuration and Maintenance of Microsoft Window NT 4.0, 2000/2003 Active Directory.

Designing, Installation and Commissioning of Structured Cabling Systems.

Designing, Installation and Commissioning of PABX i.e. NEC, Panasonic.

Patch management for the Microsoft Windows and Office platform.

Provide consultancy, knowledge transfers and training sessions to staff members.

Acquainted with Network monitoring software like SNMP version 1.0 and 2.0

Router Monitor program like MRTG.

E-Health software like Spectrum and Server Desk from CA.

Applying advanced Network control software for controlling Band width on Networks. SCHLUMBERGER NETWORK SOLUTIONS – Dubai, United Arab Emirates Feb 2001 – Oct 2002 LDB Administrator – (Middle East Region)

The job included the responsibility to keep track of all the Leased lines between 11 Countries that was setup in the Middle East

Region, technically and financially.

Acted as a bridge between the Financial Controller (MEA-Region) and the IT Manager (MEA-Region).

Was responsible for any new leased lines that were to be acquired by SNS for its services for external and internal Clients.

Assign, utilize and modify user login scripts and manage network access and security.

Taking care of the installation of networks and Troubleshooting networks and assisting in providing after support for the Valued

Clients.

To identify, isolate, and correct both the hardware and software technical problems and working directly with the end-users in a

support capacity.

Responsible for publishing and maintaining technical support manuals.

Proactive network management by backing up and reviewing occurred problems and errors and introduce guidelines and instructions to prevent such encounters in future. Procurement & Logistic Coordinator (MEA-Region)

Procurement and Logistic Coordinator for 11 Countries.

The Job involved taking and processing orders from different sectors and coordinating with the Regional and the Area Managers for any further queries.

Also handling Clients directly for any further queries and easing down the burden of Managers for better organizational performance.

Keeping track of latest price lists.

Purchasing of CISCO Products ONLINE via Internet and CHECKPOINT buying also via email.

Also included was to update the Accounts Department for any Promotions that came from Cisco or Checkpoint.

Taking care of the LOGISTICS from the Customs till the time it reached the end user. Keeping day to day track of shipments etc. EDUCATION

Course Program Type Institution Year

Bachelor of Computer Science – DEGREE – USA AWU – UAE Campus 2004 Networking

Legal Studies (Law) DIPLOMA – Ireland www.alison.com 2013 E-COMMERCE DIPLOMA – UK Derby Computer Training Institute – UAE 2001 Campus

Effective Managers Program DIPLOMA City & Guilds 2011 Strategic Management DIPLOMA University of Cambridge 2009 CERTIFICATIONS

Cost Reduction Techniques CERTIFICATE National Productivity Organization – Govt. of 2013 Pakistan.

OHSAS 18001:2007 CERTIFICATE National Productivity Organization – Govt. of 2013 Pakistan.

Emotional Intelligence CERTIFICATE National Productivity Organization – Govt. of 2013 Pakistan.

Motivational Skills CERTIFICATE National Productivity Organization – Govt. of 2013 Pakistan.

Innovation Management CERTIFICATE National Productivity Organization – Govt. of 2013 Pakistan.

Project Management Program CERTIFICATE National Productivity Organization – Govt. of 2013 Pakistan.

Project Management CERTIFICATE-TRAINING PMI – Approved Center – Cambridge Education 2011 Computer Fundamentals CERTIFICATE www.brainbench.com 2005 Electronic Commerce CERTIFICATE Informatics Computer Institute 2001 Microsoft Certified Professional CERTIFICATE MICROSOFT 2000 2000 C++ Programming CERTIFICATE APTECH COMPUTER TRAINING INSTITUTE 1998 SKILLS

Solid managerial and administrative experience.

Exceptional versatility and adaptability.

Dedication and drive as a hard-working individual and honor deadlines.

Superlative communication and team-building skills.

Ability to manage multiple tasks in a pressured environment.

Strong attention to detail, the ability to proofread accurately, along with the ability to meet deadlines. PRODUCT CERTIFICATION & WORKSHOPS

CA – SERVICE DESK IMPLEMENTATION

NEDAP ACCESS CONTROL SYSTEM

COURSE 102 COURSE 202

IXIA – IX LOAD AXXONSOFT – INTELLECT ENTERPRISE

IXIA – IX NETWORK AXXONSOFT – SMART

SATEL ALARM SYSTEMS STEINEL MOTION SENSORS & LIGHTING INDIGOVISION IP CCTV SYSTEM DEDICATED MICROS CCTV SYSTEM PROLINEUK CCTV SYSTEMS COMELIT INTERCOM SYSTEM

MACROSCOP VMS SYSTEM ALLIED TELESIS SWITCHES & ROUTERS

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