Customer Service Care

Nicolle Theis

704-***-**** adpyk6@r.postjobfree.com *21 Charles Farm Dr., Cleveland, NC

Summary

Dependable, customer-focused person with skills in organiza on, rcetail customer service, coffee shops, home and business cleaning. Looking to work online from home or out in the field doing customer service. Willing to train and take courses to further my skills.

Experience

House Cleaning 07/2015 - 06/2021 Owner, Nicky's Cleaning Cleveland, NC Working for homeowners to complete cleaning projects. Scheduled cleanings, move out cleanings and spring cleaning. Helped with home organiza on as well.

House and business cleaning 06/2013 - 10/2015 Sisters Of Cleaning Mooresville, North Carolina Worked by myself or with a crew to clean houses and businesses, spring cleaning and move out cleaning Store Manager 01/2006 - 05/2013 Dunkin' Donuts Mooresville, North Carolina Started as a crew member openeing the store and worked up to store manager. Assisted with managing three stores. Worked with the owner on scheduling, hiring and training new emplyees, product ordering and quality control. Assistant Manager 05/2004 - 12/2006 Blockbuster Video Mooresville, North Carolina Worked with the manager to organize the store, train new employees and help customers. Du es included opening and closing the store.

Skills

Customer Service, Cleaning, Training, Customer care, Sanita on, Organiza onal Skills Educa on

Healthcare Careers Upper Cape Regional Technical High School 06/1991 Bourne, Massachuse s