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CAROLINE JEPCHIRCHIR KIBET –CV .

+*** (0-720-***-*** adpyk1@r.postjobfree.com

P.O. Box 297-30100 Eldoret.

A highly resourceful and focused Professional with 9 + years of work experience in;

- Strategic sourcing (Global and Local), end – end supply chain management, preparation of procurement plans and annual budgets, procurement reporting and supplier relationship management.

- Spend analysis, category Management, contract negotiation and management, Due Diligence and procurement risk management

- Preparation of tender and quotation documents, e-sourcing, supplier evaluation and appraisal, tendering and disposal of assets.

- Inventory management, Logistics (In & Outbound), demand planning and distribution management. Strengths (skills & competencies).

- In-depth knowledge in handling all Procurement tasks (Local / Global sourcing) while maintaining high standards of integrity and accuracy in the procurement process.

- Skilled at improving business profitability through strategic supplier/stakeholders relationships, streamlined purchase & delivery processes and managed material costs

- Skilled at managing end to end Warehouse activities to meet customer demands, reduce Inventory shortage, achieve zero stock expiries, minimize costs and maximize working capital.

- Analytical and evaluative skills with ability to independently provide well researched analyses of key Procurement issues.

- Strong needs analysis,negotiation / persuasion and influencing skills with the ability to negotiate purchasing terms with Local and Global Vendors / Suppliers.

- Customer service / relationship management skills with hands on experience in customer needs assessment, handling customer inquiries and complaints.

- Time-management, persuasive communication and interpersonal skills with ability to work within a multi-cultural team.

- Proficiency in using Ms Office, Core Banking Software, ERP,SAP Materials Management module and SAGE.

- In-depth knowledge in Procurement & Disposal policies and procedures / Act 2005 & 2015.

- People management skills. Skilled at developing, coaching and leading a team of Procurement Staff. Work experience.

PROCUREMENT SUPERVISOR - Head Office.

Family bank limited March 2017- May 2020.

Supported the Bank operational & strategic requirements by identifying critical materials and services required and ensuring that these were obtained in the right quantity and quality and at the right price from prequalified vendors . Other key contributions were ;

- Assisted the Head of Procurement in preparing the annual procurement plan through consolidation, from Branch Managers, of all services and goods needed by different units of the Bank.

- Developed and executed annual departmental cost optimization targets for the annual Budget and procurement planning process.

- Undertook the tendering, evaluation, placement and monitoring of a portfolio of contracts and procurement services and coordinating receiving, closing, and analyzing bids. 2 P a g e

- Initiated market surveys in order to compare quality and prices of various items, thereby ensuring the prices quoted by contractors is reasonable.

- Administration of contracts, ensuring their efficient performance and carrying our supplier performance appraisal.

- Provided professional procurement advice to the Bank’s ad hoc tender committees and in all stages of procurement planning and contract management.

- Lead negotiations for major purchases and contracts to ensure the Bank achieved value for money spent during Procurement.

- Responsible for due diligence checks (supplier reference, site visits, historical data, and anti-terrorism compliance) for authorized suppliers and contracted suppliers.

- Established and updated the Bank’s procurement policies and procedures by regularly reviewing Regulations and Procurement Procedures Manuals.

- Negotiated with suppliers based on market intelligence gathered on similar goods and/or services to ensure goods and services were procured at the most competitive prices even where the suppliers were on the Bank’s approved list.

- Controlled purchases of goods and services to ensure they were within the procurement plans and financial budgets.

- Inventory Management - Designed and implemented optimal inventory control procedures for the Head Office / Branches.

- Reported on performance and provided comprehensive information and in-depth analysis when requested including spend analysis, savings secured and potential savings for forecast and budgets.

- Reduced significantly the audit queries arising from procurement by disseminating procurement policies and procedures and training the staff on the same.

- Doubled the recommended annual purchase savings margin to 30% by negotiating the prices and purchasing consignments from Suppliers.

- Implemented cost effective stock holding levels to spearhead cost reduction in procurement initiatives in all departments in the Branches and Head Office.

- Lead, coached, trained and supervised the Procurement and Administration team in the Branches and Head Office.

- Secretary to the Procurement committee which oversees the large procurement for the Company. PROCUREMENT OFFICER - Head Office Nairobi.

Family Bank Limited January 2013-March 2017.

Carried out Procurement activities for the Branches and Head Office (Global and Sourcing) i.e. sourcing, selection, negotiation, awarding and expediting while ensuring value for money, integrity, transparency and compliance. Other key tasks were;

- Planned and reviewied the Bank annual procurement and disposal of assets for the purpose of monitoring and maintaining procurement records

- Ensured cost-effectiveness, quality and timely procurement and delivery of all materials and services

- Provided support and guidance to user departments in the Branches and Head Office in the development of specifications.

- Ensured efficient and cost-effective sourcing and delivery of materials, services and/or equipment to user departments.

- Lead supplier pre-qualification, selection and development processes, quotation, and tender processes in a timely and transparent manner.

3 P a g e

- Initiated market surveys in order to compare quality and prices of various items, thereby ensuring the prices quoted by contractors is reasonable.

- Contributed to lead-time reduction and demand management initiatives to optimize inventory levels.

- Managed supplier contracts and ensured compliance with quoted terms and conditions to enhance business outcomes.

- Achieved cost-effective procurement outcomes by establishing strong relationships with suppliers and partners and negotiating best possible pricing and purchasing terms.

- Negotiated prices and payment terms with key suppliers taking into account the Bank working capital requirements and cash flow projections.

- Developed the Business Continuity Plan (BCP) to de-risk the organization from potential supply disruptions.

- Ensured there was negative audit observation/findings related to procurement, if required corrective action plans are developed and implemented to address audit findings.

- Reduced cash outflow significantly by negotiating for credit limit extension and partial payments.

- Raised profit margins by 30% by aggressively negotiating vendor prices and trading terms.

- Maintained Inventory of all items and ensured that there was a predetermined re-order level to ensure that bottlenecks did not occur due to stock outs.

- Created a good rapport with the existing vendors while seeking business relationship with more vendors with a view to achieving an optimal supplier base.

- Resolved any irregularities and non-compliance issues with suppliers and vendors concerning purchase orders, payments or any conditions of purchase.

OPERATIONS OFFICER - Nyahururu Branch .

Family Bank Limited March 2011-January 2013.

Provided a consistently high quality and efficient front office services to the Bank Clients (an average of 200 + per day) in line with the Bank policy, AML and KYC requirements. Other tasks included;

- Delivered timely, friendly & error free services (deposit / withdrawals) to all the Bank Clients by providing an accurate Teller service.

- Performed due-diligence on documentation and KYC checks before payment of cash to members to effectively manage AML/CFT risks.

- Responded to general enquiries about Bank products while identifying and assessing Customer needs to achieve satisfaction.

- Ensured that all items cashed were within laid-down limits and referred all transactions exceeding limits to the appropriate area for authorization.

- Handled massive emails and inbound calls from clients regarding processes, status of their requests, type of products or services offered by the bank) with less than a 1% error rate .

- Increased the Branch revenue by cross-selling to existing customers and converting sales leads and walk-in customers to new customer.

- Responsible for branch cash administration, handling GL reconciliations and facilitating cash transfers.

- Floor management / managed queues by constantly monitoring customers wait time so as to ensure timely customer service.

- Maintained extreme customer confidentiality in regards to customer accounts and protection of customers against fraud using relevant systems.

- Increased customer satisfaction levels by 90% and maintained high satisfaction rate through responding to Customer requests courteously and professionally, with interest, urgency and care. 4 P a g e

- Eliminated the risk of cash difference by ensuring compliance to the Bank cash control procedures as well as the Central Bank requirements.

- Recognized by the Branch Manager as the fastest, most efficient Operations Officer and a great team player offering customers the best service.

Other significant work experience.

- Sales Executive, British America Insurance company - Eldoret-2010.

- Warehousing Attaché, Kenya pipeline company - Eldoret, March -June 2009. Academic / Professional training.

- Certified Procurement and Supply Professional of Kenya ( Pass in Part 2 ), Part 3 ongoing

- Master’s in Business Administration, Strategic Management, Kenyatta university, 2013-2015

- Bachelor Business Management, Purchasing and Procurement option, 2nd Class Upper Division, Moi University .2006-2010.

- Kenya Certificate of Secondary Education, Sing ‘ore girls’ high school.2001-2005 Affiliation to Professional bodies.

- Member - Kenya Institute of Supplies Management (KISM) . Referees.

- Ndungu Muchane Head of Procurement and Logistics. Family Bank Limited.

adpyk1@r.postjobfree.com +254 (0-701-***-***.

- Jared Njom Head of Facilities.

CFC Stanbic Bank of Kenya.

adpyk1@r.postjobfree.com +254 (0-721-***-***

- Daniel Waihenya Theuri.

adpyk1@r.postjobfree.com +254 (0-722-***-***.

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