Shannon Wilkerson
Hattiesburg, MS
************@*****.***
●Summary: I have been doing remodels and merchandising for about 5 years now and I am very experienced and advance in setup, plan-o-gram execution, stocking, facing, and rotating of the manufacturer’s product (experience required). I am willing to work on all types of resets.
●Set up and tear down shelving, stock inventory and maintain various store fixtures to uphold company appearance
●Travel to several businesses each day to assist in product assembly or merchandise resets
●Order merchandise, audit inventory and build display while acting as a brand ambassador
Work Experience
Traveling Merchandiser
Touchpoint 360 merchandising
January 2019 to May 2021
• Performs stores/tasks in efficient/cost effective manner
• Accurately reports all completed retail tasks via the appropriate designated systems on the day the
work is performed.
• Communicates effectively with store personnel regarding tasks, sales activities, promotions, and client/
sales plan objectives
• Completes required training and certification programs.
• Engage every workday with CROSSMARK’S communication tools for the purpose of accurately
planning, reporting, and reviewing work.
• Ability to implement retail schematics and merchandising materials as assigned.
• Participate in team tasks onsite with clients.
• Follows company policies, procedures, and position responsibilities.
• Schematic implementation: compliance and shelf conditions
• Implement customer approved schematics/Plan-O-Grams, tagging all items and obtaining
management approval.
• Must be able to take direction tagging, rotating and placing products on shelf.
• Able to complete timely and accurate reporting (web based) of recaps, expense reports, timesheets,
etc.
Traveling Merchandiser
Legacy Retail Services
August 2016 to June 2018
• Produces store sales by providing point-of-purchase and shelf management services.
• Determines call schedule by reviewing priorities with supervisor and discussing special instructions,
product promotions, new products, and price changes.
• Maintains customer relationships by visiting with store managers, department managers, and
employees.
• Answers questions, responding to special requests, and describes product features. • Maintains store shelves by observing displays of company products, removing damaged or freshnessdated products, tidying store shelves, and providing optimum display of products.
• Maintains inventory by restocking shelves with product from inventory, observing inventory levels,
prompting store management to reorder when levels appear low, and arranging for return and credit
for damaged products.
• Completes call report by observing display and pricing of competitors' products.
• Helps field sales representatives with special promotions by setting-up displays at aisle ends, checking
daily on special promotions, observing customer reaction to special promotions, forwarding observations
to management and removing promotions at end of special promotion period.
• Provides information by reporting growth, expansion, or closing of retail locations in assigned territory.
• Maintains quality results by following and enforcing standards.
• Enhances merchandising and organization reputation by accepting ownership for accomplishing new
and different requests and exploring opportunities to add value to job accomplishments
suggesting information about other products and services.
• Opens customer accounts by recording account information. Microsoft Excel
• Maintains customer records by updating account information. Computer Skills
• Resolves product or service problems by clarifying the customer's complaint, determining the cause
of the problem, selecting and explaining the best solution to Effective Time Management solve the
problem, expediting correction or adjustment, and following up to ensure resolution Microsoft Office
• Software Troubleshooting