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Administrator Customer Service

Location:
Kempton Park, Gauteng, South Africa
Salary:
R12 000 - R15 000
Posted:
January 18, 2022

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Resume:

I’m a pleasant, professional, and proficient administrator who has over 10 years’ experience of

ensuring things run smoothly behind the scenes of a busy office. I am an effective team member who can meet deadlines and ensure that the highest standards of Office organisation are always maintained. I have a methodical and thorough approach to work and will go out of my way to maintain an enjoyable and clean working environment, bringing strong organisational and communication skills to provide successful support to the office. I have strived at Property.CoZa for the majority of my Administrator career and had to face our Fourways branch closing due to Covid and am now looking forward to bringing my experience and sharing my knowledge with a new team. CAREER HISTORY

Estpro Consultants CC

Temporary Rental Agent

2021 March – June.

Property.CoZa

Administrator

2018 – May 2020 – Property.CoZa Fourways

2012 – 2018 - Property.CoZa Kempton Park

Assisting with office operations, assisting fellow employees in ensuring that the office is running smoothly, handling correspondence, being hands-on ensuring policies and procedures are being followed, providing support to upper management, and ensuring excellent customer service. Duties

• Devising and maintaining office systems, including data management, and filing.

• Management of property sales files – checking that all documentation is complete and up to date

(Creating files and uploading it to Treasure Map/Relevant system, sending it to the correct Transferring Attorney and assisting for the property to get a Bond Grant, proceed to Lodgement and then Registration of the property)

• Capturing monthly invoices and payments for rental properties under management.

• Screening enquiries and requests and handling them as appropriate.

• Dealing with incoming communications and maintaining a busy switchboard.

• Liaising with service providers.

• Making sure that information is quick and easy to locate.

• Ordering and maintaining office stationery and equipment.

• Typing up correspondence including formal letters, minutes, and memos.

• Management and ordering of office supplies, sales materials and stationery.

• Maintaining the Facebook page for the office.

Belinda du Plessis

Administrator

Address: 20 Monuret Flats, Duvenhage Avenue,

Edleen, Kempton Park

Email: adpyej@r.postjobfree.com

Contact no: 078-***-****

Availability: Available to start immediately

De Lucia Kempton Park

Administrator

2004 - 2012

Responsible for handling administrative duties in the Rental department of the office and doing site inspections when tenants move in or out of a property. Duties

• Maintaining an effective administration system in the Rental department.

• Opening files for new tenants with all relevant documentation.

• Collecting of deposits and rental money.

• Resolving administrative problems and queries.

• Upkeep maintenance through sourcing quotes and overseeing the process of several properties.

• Running the reception area.

KEY SKILLS AND COMPETENCIES

Administrator Skills

• Well organised and be able to prioritise work in an efficient manner.

• Providing high quality Customer Service.

• Excellent at multi-tasking.

• Impeccable telephone manners.

• Resolving and managing queries to closure.

• Extremely neat admin maintenance.

Personal Attributes

• Deadline driven

• Time management

• Meticulous

• Initiative

• Ability to perform under pressure with a calm composure.

• Effective communication skills

• Organisational skills

• Problem-solving skills

Computer Literacy

• MS Office Suite, Web box, Treasure Map, Lightstone AREAS OF EXPERTISE

Office Administration

Secretarial Duties

ACADEMIC QUALIFICATIONS

Matric Qualification - DF Malan

REFERENCES

Gary Luyt - Property.CoZa Kempton Park - (011) 394 – 4991 Elizna Klem – Property.CoZa Fourways – 082-***-**** PERSONAL INFORMATION

ID number: 621**********

Language: Afrikaans English

Nationality: South African

Licence: Code b

Own Transport: Yes

Health: Excellent Health

Relationship: Single

Dependants: 1



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