Sapna Sridhar Desai

**** ***** ** *******, ** ***65 Phone: 916-***-**** adpybi@r.postjobfree.com

Summary

Over 8 years of experience as an office administrator performing day to day admin activities in an IT company/Hotel and hospitality industry. A detail oriented, reliable, responsible and self-motivated team player.

Good communication and interpersonal skills.

Ability to work with Microsoft office tools (Excel/Power point/Word/Outlook).

Professional Experience

June 2011 – March 2015 Raj Office Solutions Pvt. Ltd., Secretary to General Manager Robert Bosch Engineering and Business solutions Pvt. Ltd.

Location: Bangalore, India

Responsibilities:

Working and interacting with more than 450 associates in the department, providing admin support like arranging and scheduling meetings, booking meeting rooms, keeping stock of stationery and inventory required for business need.

Assist in new hire process and on-boarding by coordinating with the HR and the IT teams.

Providing support to the new joiners to the team by educating them on the day to day process, floor walks and the organization structure and guiding them to the correct department for help.

Assisting General Manager with preparing presentations for the meetings, taking minutes of meeting, preparing reports for review.

Maintaining spreadsheets and updating all the data relevant to associates, team leaders and all the department staff.

Booking tickets, managing travel itinerary, currency exchange, planning and coordinating the travel arrangements with the company travel desk and external agencies.

Assisting team leaders and members in day to day business activities, office supplies, printing and copying the documents required and securely shredding the unwanted documents.

Maintain the attendance and reporting the same to the HR/Manager.

Preparing the reports requested on a monthly/quarterly and yearly basis.

May 2007 – October 2010 The Leela Palace Kempinsky Coordinator, Food and Beverage department

Location: Bangalore, India

Responsibilities:

Screening and answering calls and taking messages.

Downloading and Working on Customer Feedback Service.

Receiving and Handling Guest queries and address any concerns.

Drafting and sending mails to hotel guests on behalf of General Manager and Rooms Division Manager.

Working on feedback received by Guests and contribute towards any improvement of the quality of service.

Organizing Departmental meetings and taking minutes of meetings and circulating the same to the team.

Creating and sending reports to Corporate Office on regular basis.

Maintaining all the Office filing, stationery and office supplies.

Scanning, printing and faxing the required documents and securely shredding all the unwanted documents.

Coordinating the travel activities for the departments..

Interoffice Correspondence.

Assisting EAM and F&B teams in all the Office administration work.

Preparing the presentations for the department head for the meetings.

Preparing the reports requested on a monthly/quarterly and yearly basis.

January 2006 – April 2007 PDA Trade Fairs Project Assistant

Location: Bangalore, India

Responsibilities:

Reporting and Assisting Senior Manager in all the Office administration work.

Making Sales calls to sell the Exhibition Area (International and Domestic).

Handling the Exhibitor queries.

Taking care of all the Office filing.

Creating and maintaining database of the existing and prospective customers.

Drafting letters to the database and maintaining record.

Working on the floor plan.

Organizing meetings, seminars.

Interoffice correspondence.

Working on field at the time of Events.

Education

Diploma in office management from Bangalore, India.

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