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Customer Experience Rep

Location:
Westville, NJ, 08093
Posted:
January 17, 2022

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Resume:

Joseph Mator Jr

adpyay@r.postjobfree.com

717-***-****

*** ****** ******

Westville, NJ 08093

Education

High School: High School Diploma, 2008

Central York High School

College: Bachelor of Science in Business Administration, 2012 Major: Marketing

Shippensburg University, Shippensburg, PA

The John L. Grove College of business is accredited by the AACSB Related Experience

Pixelle Specialty Solutions Spring Grove, PA

Customer Service/Support November 2016-March 2020

● Management Customer Inventory

● Reconcile End Of Month Inventory

● Take Customer Calls

● Process Orders

● Manage Customer Accounts

● Advise Customer of Aged Inventory

● Send Customer Invoices/Manage Refunds

Auntie Anne’s Corporate Lancaster, PA

Purchasing Specialist/CSR February 2015-November 2016

● Resolve Customer Issues

● Reconcile Invoices for Accounting

● Take Customer Calls

● Process Orders

American Beauty Academy Lancaster, PA

Financial Aid Officer November 2014-February 2015

● Admissions

● Explore student aid options

● Tuition payment options (federal and state student loans, grants, scholarships and work study

● Loan entrance and exit interviews

● Give advice on borrowing

● Help complete the FAFSA (Free Application for Federal Student Aid).

● Complete certifications for federal Pell Grants and federal Direct Loans credit to a student’s tuition and fee account

● Monitor student’s academic progress and enrollment/withdrawal status World A Cuts Barber Institute York, PA

Financial Aid Administrator February 2013-November 2014

● Explore student aid options

● Tuition payment options (federal and state student loans, grants, scholarships and work study

● Loan entrance and exit interviews

● Give advice on borrowing

● Help complete the FAFSA (Free Application for Federal Student Aid).

● Complete certifications for federal Pell Grants and federal Direct Loans credit to a student’s tuition and fee account

● Monitor student’s academic progress and enrollment/withdrawal status Campus Leadership Activities

Program Coordinator of African Student Association 2011(ASA) President of African Student Association 2010 (ASA)

Vice President of African Student Association 2009 (ASA) Member of National Association of Black Accountants 2010-2011(NABA) Member of B.R.O.T.H.E.R.S of Multicultural Student Affairs 2009-Present(MSA) References: Available upon Request

Personal References

● Kevin Winter

Owner of World A Cuts Barber Institute

York, Pa

adpyay@r.postjobfree.com

Tel: 717-***-****

● Jacob Nana Essandoh

Founder of Gloryland Evangelistic Ministries

Westville, NJ

adpyay@r.postjobfree.com

Tel: 904-***-****

● Greg Johnson

Leadership Development Coach (LIFE LEADERSHIP)

Mechanicsburg, Pennsylvania

adpyay@r.postjobfree.com

Tel: 717-***-****



Contact this candidate