Customer Service Office Assistant
Resume:
Lauren Eaves
Cartersville, GA *****
***************@*****.***
I have 15 years of customer service experience. Great with people, outgoing, and friendly. Great phone etiquette. Have experience in Microsoft products like Outlook, Power point, Excel, Word. Hard worker that goes above and beyond to help customers with their needs. Currently a supervisor and manage several team members. Great at problem solving and at multitasking. Authorized to work in the US for any employer
Work Experience
Service and Engagement Advocate
Target - Acworth, GA
February 2015 to Present
Frontend supervisor oversees all front end activities and team members. Making sure team members stay on task. Trained in all areas of the front end. Guests Service, cashier, drive up and pick up services. Also cash office managing the cash for each business day. Customer Service Associate Walgreens
Walgreens - Carrollton, GA
2011 to 2014
Was a sales associate working in the beauty department. Helped guest with all their shopping needs. Managed all inventory for the department by ordering out of stock products. Merchandiser with all the new features and products. Event planning for all Saturday sales events. Education
2 year college
Pierce College - Puyallup, WA
September 2007 to June 2009
College credits in Business management
Saddleback College - Laguna Hills, CA
September 2006 to February 2007
High school diploma or GED
Laguna Hills High School - Laguna Hills, CA
June 2006
Skills
• Customer service, computer skills in Microsoft Word, Excel, PowerPoint. Photography. (10+ years)
• Medical Terminology
• Adobe Photoshop
• HIPAA
• Medical Office Experience
• Customer service
• Process management
• Event Planning
• Typing
• E-commerce
• Project Management
• Customer support
• Customer service
• Phone Etiquette
• Adobe Illustrator
• HIPAA
• Search engines
• Customer service
• Windows
• Windows
Languages
• English - Fluent
Links
https://www.facebook.com/lauren.eaves.28
Certifications and Licenses
Medical Office Assistant
Present
Assessments
Customer focus & orientation — Highly Proficient
January 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Customer service — Proficient
January 2022
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Completed
January 2022
Influencing and negotiating with customers
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Have worked in retail and customer service since 2006. Have computer experience with Microsoft products such as word, power point, and excel.
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