Customer Service, customer service trainer, quality assurance, team l
Resume:
Lisa Holland
Springfield, MO *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Stay at home mom/homemaker
Springfield, MO
September 1999 to Present
During these years I was married raising children. My husband owned a Auto detail shop, and I kept the books and helped out in the shop.
Office Manager
EXCEL TEMPORARY SERVICES - Springfield, MO
November 2014 to September 2016
Did recruitment, found employers looking for temporary work. Then hired to fill those positions. Did background checks, did payroll, opened and closed office. Customer Service Trainer
Sunrise Communications - Springfield, MO
February 2012 to July 2014
I designed new training styles for new hires doing customer service at Sunrise Communications. Phone Sales Representative
Apex Marketing - Springfield, MO
October 1993 to October 1999
Started as a phone sales rep. Apex only had 6 phone reps, and we did so well we moved to a bigger location hired a day and night shift, that's when I started managing a team, and eventually taught new hire training. I left in 1999 when I had a child.
Burger King Cashier
Burger King - Springfield, MO
January 1991 to October 1993
Worked as a crew member for 2 and a half years while I was in high school Education
Some college in Applied Science
SBU - Springfield, MO
May 2001 to May 2003
Some college in Applied science
OTC - Springfield, MO
May 1999 to May 2001
High school diploma in General Studies
Republic High School - Republic, MO
May 1989 to May 1993
Skills
• Telemarketing
• Team Management
• Business Development
• Outbound Sales
• Cold Calling
• Negotiation
• Recruiting
• Outside Sales
• CRM Software
Assessments
Social media — Proficient
January 2022
Knowledge of popular social media platforms, features, and functions Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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