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KAREN GARNER

DOCUMENTATION REVIEW STAFF EDUCATION QUALITY ASSURANCE

CONTACT ME

313-***-****

Detroit, MI 48221

adpy04@r.postjobfree.com

PROFILE

Results orientated RN professional with over 20 years of experience in inpatient and outpatient settings, including 10 years of industry tested home care experience. Aiming to leverage my experience and knowledge to effectively fill the requirements of the position.

SKILLS

CONFLICT RESOLUTION

CRITICAL THINKING

COMMUNICATION

ANALYTICAL/ORGANIZATIONAL

MOTIVATIONAL INTERVIEWING

TIME MANAGEMENT

EDUCATION

UNIVERSITY OF DETROIT

BACHELOR OF SCIENCE IN NURSING,

DETROIT, MICHIGAN

TRAINING

EPIC TRAINING

CPI CERTIFICATE

AMSR PROGRAM CERTIFICATE

TECHNOLOGY PROFICIENCY

MICROSOFT OFFICE SUITE

ELECTROINC MEDICAL RECORD

KINNSER PROFICIENCY

HIGHLIGHTED ACHIEVEMENTS

INSURED DELIVERY OF QUALITY PATIENT CARE DEVELOPED AND INPLEMENTED ROOT CAUSE ANALYSIS AND TRACKING TOOLS TO IMPROVE AND MAINTAIN ACCREDIDATION STANDARDS DEVELOPED MANAGED HOMECARE PROGRAM GENERATED UPSCALE REFERRAL BASE CONNECTING WITH MAJOR HEALTHCARE FACILITIES.

EXPERIENCE

QUALITY ASSURANCE RN

REAL SOLUTIONS HOME HEALTH CARE- REMOTE- DELRAY BEACH, FL NOV. 2020 – JULY 2021

•OVERSAW CODING AND REVIEW OF OASIS THAT WAS OUTSOURCED TO A CODING COMPANY.

•FINALIZING THE PLAN OF CARE, ENSURING AGENCY WAS COMPLIANT WITH STATE, MEDICARE AND ACHC REQUIREMENTS.

•ADVISING CLINICIANS ON PROPER DOCUMENTATION AND RE-EDUCATING CLINICIANS ON OASIS DOCUMENTATION TO IMPROVE MEDICARE STAR RATINGS.

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QUALITY ASSURANCE RN

HELPING HANDS HOME HEALTH CARE, FARMINGTON, MI JAN. 2019 – NOV. 2020

•PERFORMED CHART AUDITS EDUCATED STAFF ON BEST PRACTICE DOCUMENTATION, MEDICAL NECESSITY, REIMBURSEMENTS AND QUALITY INDICATORS.

•FOLLOWED UP WITH PROVIDERS REDARDING PENDING QUEIRES RELATED TO DOCUMENTTION FOR REVENUE ASSURANCE, COMPLIANCE AND QUALITY.

QUALITY ASSURANCE RN

SAMARITAS HOME HEALTH CARE, DETROIT, MI FEB. 2017- NOV. 2019

•REVIEW CLINICAL DOCUMENTATION FOR COMPLIANCE RELATED TO QUALITY, AGENCY POLICY AND REGULATORY STANDARDS.

•COMMUNICATED WITH OUTSOURCE COMPANIES TO ACHIEVE EXCELLENT DOCUMENTATION.

•SERVE ON MONTHLY Q/A TEAM MEETING WHICH PROVIDED ANALYSIS OF DATA AND TRENDS AND MONTHLY CHART AUDIT RESULTS.

PSYCH RN

HAVENWYCK HOSPITAL, AUBURN HILLS, MI SEPT. 2016 FEB.2017

•ENGAGED HIGH RISK ADOLESCENTS WITH VARYING MENTAL HEALTH DIAGNOSES IN BOTH BRIEF AND LONG ERM INDIVIDUAL AND FAMILY THERAPY

•MAINTAINED THE SECURITY CONSTRAINTS, RULES AND REGULATIONS APPERTAINING TO SECURE ENVIRONMENTS.

•INFORM AND COUNSEL PATIENTS REGARDING MATTERS PERTAINING TO THEIR MENTAL HEALTH, COLLABORATED WITH PHYSICIANS AND SOCIAL WORKER'S ON DISCHARGE PLANNING.

HOSPICE RN

SEASON’S HOSPICE/MAXIM STAFFING SOUTHFIELD, MI RN JAN. 2016 – OCT. 2016

· PERFORMED ONGOING EVALUATIONS AND ASSESSMENTS, PROVIDED COMFORT CARE, EMOTIONAL AND SPIRITURAL SUPPORT.

· EDUCATED PATIENTS AND FAMILY MEMBERS ON PHASES OF HOSPICE CARE, MANAGED AND ADMINISTERED IV DRIPS, VENTILATORS CARE, AND PAIN MANAGEMENT CARE.

ADDITIONAL EXPERIENCE

ADMINISTRATOR

NWE/MATERNAL INFANT HEALTH PROGRAM, DETROIT, MI AUG. 2014-JAN. 2016

•DEVELOPED MANAGED HOMECARE PROGRAM, PROMOTED MARKETING MATERIAL AND MEDIA OPPORTUNITIES, WORKED WITH COMMUNITY BASED ORGANIZAITONS, GENERATED REFERAL BASE.

•ESTABLISHED WORK FLOW AND TRAINING PROCESSES TO IMPROVE OPERATIONAL EFFIENCY.

•IDENTIFIED SOCIAL PROBLEMS AND/OR NEEDS WORKED WITH TEAM MEMBERS TO DEVELOP EFFECTIVE CARE PLAN TO RESOLVE ISSUES.

DIRECTOR OF CLINICAL SERVICES

ACE HOME HEALTH CARE, OAK PARK, MI JULY 2011- AUG. 2014

•OVERSAW THE DAILY OPERATIONS OF THE HOME CARE FACILITY AND SERVED AS RESOURCE TO ALL STAFF, WORKING COLLABORATIVELY TO COORDINATE HIGH QUALITY MEASURES IN DOCUMENTATION AND MAINTAIN ACCREDITATION STANDARDS.

•INPLEMENTED ROOT CAUSE ANALYSIS AND TRACKING TOOLS METHODS TO IMPROVE AND MAINTAIN ACCREDITION STANDARDS.

•ENGAGED IN THE INPLEMENTATION OF QUALITY ASSURANCE PROGRAM TO FACILI TATE QUALITY IMPROVEMENT, DRIVE CUSTOMER SATIFACTION SCORES AND ENSURE THE EXPEDITIOUS RESOLUTION OF COMPLAINTS AND CONCERNS.

REGISTERED NURSE BEHAVIOAL HEALTH

PROCARE AGENCY/COTTAGE HOSPITAL GROSSE POINTE, MI JUN 2010 – JUN 2011

•COMPLETED ADMISSIONS AND DISCHARGES, PROVIDED BEHAVIORAL/EMOTIONAL SUPPORT IN MENTAL HEALTH FACILITY

•PARTICIPATED IN GROUP THERAPY MEDICATION TEACHINGS TO PATIENT/ FAMILY MEMBERS, PROVIDED DISCHARGE PLANNING AND FOLLOW UP IN COLLABORATION WITH PHYSICIAN AND SOCIAL WORKER SERVICE.

RN EMERGENCY ROOM

SINAI GRACE HOSPITAL/PROGRESIVE STAFFERS, DETROIT, MI FEB. 2007- MAY 2011

•ASSISTED IN THE EFFICIENT OPERATION OF EMERGENCY ROOM UNIT, PERFORMED VARIOUS MEDICAL ASSIGNMENTS AS REQUIRED.

•PROVIDED DIRECT PATIENT CARE FOR PATIENTS IN A LEVEL I TRAUMA EMERGENCY ROOM, PERFORMED ER TRIAGE AND CHARGE NURSE ACTIVITIES.

•COLLABORATED WITH NURSE AND RAPID RESPONSE TEAM FOR PATIENT TRANSFERS TO ICU OR TERTIARY HOSPITALS.

ADDITIONAL CLINICAL EEXPERIENCE

STAFF RN

HENRY FORD HEALTH SYSTEM, DETROIT MI 8/97-1/06

•PROVIDED DIRECT PATIENT CARE TO MULTIPLE PATIENT GROUPS AND POPULATION.

•ONCOLOGY AND BONE MARROW PATIENTS, DUTIES INCLUDE: PROVIDING CONTINUAL EDUCATION TO PATIENT'S REGARDING THEIR ILLNESS, PROVIDED MEDICATIONS TEACHINGS AND TREATMENTS, EDUCATED ON DIAGNOSTIC PROCEDURES, PROVIDED BLOOD PRODUCTS, CHEMO THERAPY, AND DISCHARGE EDUCATION.

•CARDIAC PATIENTS READ STRIPS AND MONITORED TELEMETRY, ADMINISTRATED CARDIAC MEDS AND DRIPS, PERFORMED BLOOD DRAWS AND EKG, PREP AND MONITORED POST CARDIAC CATH PATIENTS,

•RESPIRATORY PATIENTS MAINTAINED VENTILATORS, PERFORMED RESPIRATORY TREATMENTS, RADIOLOGICAL TEST RESULTS, BLOOD GASES.

•HEMODIALYSIS, PERITONEAL DIALYSIS AND TRANSPLANT PATIENTS, DID TRANSPLANT WORK UP’S, WOUND TREATMENTS, MEDICATION MANAGEMENT BLOOD WORK.

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