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Industrial Training Customer Service

Location:
Kolkata, West Bengal, India
Posted:
January 16, 2022

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Resume:

ADITYA BAKSHI

RESUME

To

Sub : Application for: HEAD BARTENDER OR BAR EXECUTIVE

Ref :

Respected Sir / Madam,

This application desires to make an approach to you, if you esteemed organization may kindly give an opportunity for me to be considered in FOOD AND BEVERAGE SERVICE DEPARTMENT.

My brief C.V. is hereby given:

PERSONAL INFORMATION

NAME : ADITYA BAKSHI

ADDRESS FOR

COMMUNICATION : 37 RATAN BABU ROAD,

P.S. – COSSIPORE, KOLKATA -700002

CONTACT NO. : +91-798*******

WHATSAPP NO. : +91-759******* / +91-798*******

SKYPE NAME : live:.cid.a8d42cbc7f0fc8cf

DATE OF BIRTH : 3rd DECEMBER, 1990

AGE : 30

MARITAL STATUS : MARRIED

SEX : MALE

HIGHT : 5’-10”

FATHER NAME : RABINDRA NATH BAKSHI

E-MAIL ID : adpxs2@r.postjobfree.com

PASSPORT NO. : 2555605

INDIAN CDC :

Hobbies and Interests

Whenever I have the chance, I enjoy travelling and immersing myself in cultures different than my own, thus developing my interpersonal communication skills. I stay fit by running daily and playing cricket.I love to hear music at free time.

EDUCATION QUALIFICATION

NAME OF THE EXAM

BOARD

YEAR

DIVISION

10TH

C.B.S.E

2007

2ND

10+2

C.B.S.E

2009

2ND

B.Sc.(Hotel Management) 1st year

EIILM

2010

1ST

B.Sc.(Hotel Management) 2nd year

EIILM

2011

1ST

B.Sc.(Hotel Management) 3rd year

EIILM

2012

1ST

COMPUTER SKILL : Completed basic knowledge in computer from NIIT.

EDUCATION QUALIFICATION FOR CRUISE

INDOS NO. - 21ZN4079

INDIAN CDC NO. - KOL 127381

STSDSD (DG APPROVED) - 3030086621210382 (CERTIFICATE NO.)

STCW (DG APPROVED) - 3030086101210232 (CERTIFICATE NO.)

Work Experience

HEAD BARTENDER AT GOLDEN TULIP HOTEL KOLKATA

From February 2020 to March 2021

●Serve drinks to customers quickly and correctly.

●Maintain large knowledge of drink selection.

●Arrange bartending staff to best accommodate changing density of guests.

●Create schedule while taking labor costs into consideration.

●Maintain customer satisfaction rating consistently above 90 percent.

●Kept track of tabs accurately and handled money responsibly.

●Provided change accurately.

HEAD BARTENDER AT VENUS LIQUOR AND EVENT COMPANY

From April 2019 to January 2020

Arrange bartending staff to best accommodate changing density of guests.

Aided head bartender in administrative tasks and report creation.

Maintain customer satisfaction rating consistently above 90 percent.

Create schedule while taking labor costs into consideration.

HEAD BARTENDER AT BOMBAY SIZZLER JAPAN

From December 2018 to March 2019

●Took drink orders and filled them quickly without error.

●Rotate inventory and kept track of stock, making recommendations for ordering.

●Aided head bartender in administrative tasks and report creation.

●Developed relationship with regular customers while encouraging others to become return customers through excellent customer service.

●Kept track of tabs accurately and handled money responsibly.

●Provided change accurately.

●Perform closing process on a nightly basis, including locking up, cleaning, preparing for the

business day, and guiding guests out of the establishment.

●Create schedule while taking labor costs into consideration.

BARTENDER AT THE BASEMENT KOLKATA

FROM APRIL 2014 TO JULY 2016

●Developed foundational bartending skills by shadowing head bartender closely and observing carefully.

●Practiced entire drink catalogue daily, refining technique until met with head bartender approval.

●Interacted with customers professionally and put interpersonal communication skills into practice to build relationships.

●Provided excellent customer service to all guests at all times, paying special attention to accurately filling drink orders.

BARTENDER AT SPARKLES DEALMARK Pvt. Ltd. KOLKATA

FROM MAY 2013 TO FEB 2014

●Practiced entire drink catalogue daily, refining technique until met with head bartender approval.

●Interacted with customers professionally and put interpersonal communication skills into practice to build relationships.

● Provided change accurately.

● Provided excellent customer service to all guests at all times.

● Look after the liquor and liqueur stocks.

● I have to assist the brand ambassador to make their signature cocktails.

● Maintaining cleanliness and hygienic while preparing cocktails

● I have to explain about the ingredients used for cocktails making.

BAR STEWARD AT RAMADA HOTEL MUMBAI

FROM DECEMBER 2011 TO MARCH 2013

●I have to interact with the guest.

●Look after the drinks which I am serving.

●Look after the food and guide the guest with proper instruction which they are ordering.

●Maintaining cleanliness and hygienic while serving Food and Beverage.

INDUSTRIAL TRAINING FROM NEW KENILWORTH HOTEL KOLKATA

FROM APRIL 2011 TO SEPTEMBER 2011

●Look after all the 4 core departments of the hotel in 6 months.

●Understand all the basic responsibilities of the 4 core departments.

●To gather practical knowledge for all 4 core departments.

LANGUAGES KNOWN:

READ

WRITE

SPEAK

ENGLISH

BENGALI

HINDI

So, I request you to see me once.

Thanking you,

Yours truly,

ADITYA BAKSHI DATE



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