Sales Manager, Assistant Store Manager, Field Sales Manager
Resume:
* ***** ****, *********, ****************, South Africa
Contact Numbers: +27-83-738-****
Email: adpxr4@r.postjobfree.com, adpxr4@r.postjobfree.com Name Hemant Kumar Bharath
Known as Roshan
ID Number 771**********
Driver’s License Yes, and own transport
Nationality South African
Demographic Profile Indian, Male
Geographic Profile Pietermaritzburg
Language English
Availability 2 weeks
SECONDARY EDUCATION
Esther Payne Smith Secondary
Matric
1989 - 1994
ACADEMIC RECORD
PERSONAL DETAILS
Hemant Kumar Bharath (Roshan)
TERRITORY EDUCATION
Northdale Technical College
N4 Business Management
01/07/1996 - 23/07/1997
COMPUTER PROFICIENCY
Internet
Excel
SAP
MS Office
Word
SKILLS
Sound negotiating skills
Staff management
Policies and Procedures
Process improvement strategies
Budget management
An eye for business opportunities
Ability to persuade and sell
Ability to work independently with minimum supervision
Communication and interpersonal skills
Problem solving and creative thinking
Strategic and consultative selling
Performance management
Adaptive Leadership
Strategic planning
Organized
COMPENTENCIES
Integrity
Innovation
Results Driven
Influencing
Stress tolerance
Communication verbal and written
PROFFESSIONAL SUMMARY
Results driven Field Sales Manager with over 10 years of experience
Possess wide range knowledge on handling, leading and coordinating operations within the FMCG industry
Proven track record in achieving sales, maximizing quality and reducing costs
Customer focused Branch manager, Field sales manager, Sales representative, continuously navigating high stress situations calmly and effectively
Utilizing exceptional rapport building skills to develop strong relationships with customers
Continuously exceeding demands and driving repeat business ACHIEVEMENTS
Won the Cadburys marketing and branding award for Nissan in 2003, awarded with a voucher.
Awarded the best merchandising display and highest growth in sales of 25% for Eveready in 2016, rewarded with cash of R5000.00, and my team awarded with R500.00 vouchers. Store managed by me won the Imana consumer win a car competition for highest sales, with a growth of 39 % in 2 months and best innovative displays implemented and rewarded with a voucher of R2000.00, my team awarded with a R200.00 vouchers. Highest sales in quarter of which grew by 19 % and won the best pringles innovative display for the Rugby World Cup in 2019, rewarded with a limited-edition rugby jersey, my team rewarded with R200.00 vouchers.
Company Name Period Job Title
National Security and fire August 2021 - Current Senior Sales Representative FG Knights and sons (Pty)
Ltd
April 2015 - September
2020
Field Sales Manager
Shoprite Checkers Group April 2014 - March 2015 Assistant Manager Anchor Sales (ABI) March 2004 - March 2014 Area Sales Manager CAREER SUMMARY
Cadbury Field Support
Services
May 1999 - February 2004 Area Marketer
Period August 2021 - Current
Company National Security and fire
Nature of Business Security, alarms, armed response Last Position Held Senior Sales Representative
Responsibilities:
Attend community meetings with relevant ward councilors to persuade to join National security and fire
Brief community on benefits of joining National security and fire.
Set up meetings to upsell company products and services.
Targets per month sales of new customers or links must be 30 thousand and over revenue minimum of 500 thousand.
Code calling for new clients.
Generate leads with new and existing customers.
Persuade clients to sign new agreements.
Period April 2015 - September 2020
Company FG Knights and sons (Pty) Ltd
Nature of Business FMCG – Retail KZN
Last Position Held Field Sales Manager
Responsibilities:
Presented, promoted and sold products and services using solid arguments to existing and prospective customers and conducted a needs analysis of existing and potential customers to meet their requirements
Managed, developed and maintained positive business and customer relationships
Expedited the resolution of customer queries and complaints to ensure customer satisfaction.
Co-ordinated sales targets with team members and senior management on a weekly basis
Analyzed the territory, market potential and tracked sales to sales reports.
Provided senior management with reports on customer needs with profiles and competitive activities for potential new products and services
Familiarity with Business Relationship Management (BRM) and Customer Relationship Management. (CRM) practices.
Responsible for ensuring that professional business relationships were maintained
Motivated and developed teams to ensure sales targets were met
Negotiated Quarterly regional incentive drives at store level on various products and suppliers to drive additional sales
Managed and reported weekly competitor activity by channel Responsible for ensuring that weekly reports are checked and discrepancies rectified immediately
Guided teams to create impactful and innovative displays
Demonstrated Excellent selling, communication and negotiation skills
Have excellent time management skills.
Tasks were prioritized according to the urgency
Negotiated Monthly sales drives on New Product Developments (NPD’s).
Negotiated volume drives
Implemented excellent execution for all operational requirements as per supplier requirements
Managed trade visits and submitted feedback timeously
Monitored the Weekly stock counts, investigated shortages, and adjusted accordingly
Responsible for ensuring that the supplier forward shares were implemented and maintained at all times
Responsible for ensuring that the grid is erected timeously with sufficient stocks on order for the promotional period
Negotiated free displays, gondola ends, bulk stacks, cross merchandising in hot spot areas
Responsible for ensuring that FIFO is implemented in every store (First in First out)
Managed and groomed a total of 42 staff
Conducted KPI’s, performance management, guidance and training
KPI’s included customer satisfaction, employee satisfaction, teamwork, employee turnover rate, achieving goals and employee performance
Managed and submitted monthly scorecards for area marketers and field marketers Represented the following companies at FG Knights & Sons Pty Ltd Kellogg’s / Pringles, Martin and Martin, Twinsaver, Ina Parmans, Adcock Ingram, Rhodes Foods, Ferrero Ithemba, Eveready, SC Johnson & Sons, Johnson & Johnson, Schick, Supermax, Revlon, Amka products, Goody Group, Tuffy, Acdocco, Aldor Sweets, Dairy Maid, American Parlor, Fruzo Foods, Padkos, Coo-ee, Continental Biscuits, Cape Cookies, Chet Chemicals, Continental Beverages, Frimax, Kara Nichas, Vital Health Foods, Abbot Laboratories, Famous Brands, Osmans Spices, Thirsti, Classic Food Brands, Herbex, British American Tobacco, NuLaid Eggs, Barneys Eggs, Oceana Brands- Lucky star, Imana Foods, Contactim, Energizer. Period April 2014 - March 2015
Company Shoprite Checkers Group
Nature of Business Retail Store
Last Position Held Assistant Manager
Responsibilities:
Managed service departments (fruit and veg, bakery, deli, sales floor and liquor store)
Responsible for ensuring that the weekly service department stock takes were done timeously
Managed weekly roster for all staff
Spot checks were done in receiving and other departments to ensure that presentation and freshness were always adhered to, temperature checks were taken to ensure that the cold chain was not interrupted, inferior quality was sent back to supplier/ DC and claims were raised
Managed the quarterly stock take
Monitored the sales and targets on a weekly basis
Weekly orders placed timeously as per rate of sale and sufficient stocks on promotional and advertised lines
Ensure compliance with health and safety regulations and Q-Pro files updated for auditing
Management the 5 receiving checks that were conducted on a daily basis and submitted the consolidated reports to the regional managers and divisional office on a monthly basis.
Positive or negative feedback by customers on how to improve the business was sent to head office daily.
Measure the percentage of sold products within freshness dates and eliminate out dated stock
Measured goods delivered on time and average time to sell out
Cash to cash cycle times
Supply chain cost vs sales
Managed and maintained On-shelf ability
Ensuring margin by product category
Supply chain cost vs sales
Managed and groomed a total of 67 staff and 5 department managers
FIFO (First in First out)
Strategic plans to minimize shrinkage in entire store, especially service departments.
To ensure store opens on time and closed once all departments, receiving, and sales floor checks are completed.
Period March 2004 - March 2014
Company Anchor Sales (ABI)
Nature of Business FMCG – Retail & Wholesale KZN
Position Held Area Sales Manager
Responsibilities
Presented, promoted and sold products and services using solid arguments to existing and prospective customers and conduct a need analysis of existing/potential customers to meet their needs.
Established, developed and maintained positive business and customer relationships
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Co-ordinate sales efforts with team members and office departments
Analyzed the territory, market potential and track salkes to sales reports.
Managed Weekly drives at store level on various products
Supply management with reports on customer needs with profiles and competitive activities for potential new products and services
Build and maintain good store relations
Reports were submitted to senior management weekly
Supervised merchandisers on company’s requirements
Ensuring Sales targets are met
Negotiated deals and bulk displays to drive additional sales in hot zones
Managed and followed up that sufficient Orders have been placed before deadline
Managed and groomed a total of 45 staff
Period May 1999 - February 2004
Company Cadbury Field Support Services
Nature of Business FMCG Retail
Position Held Area Marketer
Presented, promoted and sold products and services using solid arguments to existing and prospective customers and conduct a need analysis of existing/potential customers to meet their needs.
Assisted team to create impactful and innovative displays
Establish or develop and maintain positive business and customer relationships
Reach to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Co-ordinated sales efforts with team members and office departments
Analyzed the territory, market potential and track sakes to sales reports.
Weekly drives at store level on various products
Supply management with reports on customer needs with profiles and competitive activities for potential of new products and services
Building and maintain good store relations
Reporting administration
Merchandising
Supervising merchandisers
Ensuring sales targets reached
Negotiated deals and displays to drive additional sales
Ensuring orders are placed weekly before deadline time Company Name Ref. Name Job Title Contact
Number
REFERENCES
Name of Employee: Hemant Kumar Bharath
Identity Number: 771**********
Last Position Held: Field Manager
Name of Employer: FG Knights Pty Ltd
Address of Employer: PO Box 2082, Durban, 4000
Telephone of Employer: 031- 5729400
Council / Sectoral
Employment Standard
Applicable: Wholesale /Retail
Period of service: 01/04/2016 -30/09/2020
Salary on leaving: R18 600.00
Reason for termination
Of services: Resigned
Signed Employer Date: 30 September 2020
National Security and fire Mr E. Isaacs Operations Manager
FG Knights and sons (Pty)
Ltd
Mr D. Naidoo Regional Sales
Manager
Shoprite Checkers Group Mr T. Naidu Regional Sales Manager
Anchor Sales (ABI) Mr R. Singh Regional
Operations
Manager
Jonathan Atkinson
Business and Account Manager
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